So Simply Robell Reviews

Name: So Simply Robell
Address: The Granary, Hinton Business Park, Tarrant Hinton, Dorset
Rating: 4.84

4.8 Rating 15,853 Reviews

97 %

of reviewers recommend So Simply Robell

4.8

Based on 15,853 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About So Simply Robell :

Welcome to So Simply Robell

The Premier Online Robell Trousers & Jeans Store

The Largest Range Online of Robell Trousers and Jeans in Euope

Marie, Bella, Rose, Nena, Lena, Elena, Jacklyn, Star, Sonja & Ltd Editions

Summer & Winter Collections Always Available
An Online Store showcasing the German Trouser Company Robell.

Visit Website

Phone:

01258 446464

Email:

info@simplyrobell.com

Location:

The Granary, Hinton Business Park,
Tarrant Hinton
Dorset
DT11 8JF

Write Your review

Tell us how So Simply Robell made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

So Simply Robell 5 star review on 27th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wasn't happy with the quality of item so returned immediately, refund is extremely slow, still not had it although they say they received it.will avoid in future.”

Helpful Report

“So 2 things, one in your controls the other is not. Because I live in the Republic of Ireland I had to go to the post office and pay vat. A pain. The item I ordered o have already in a different colour, and I love it, but you send me the slimline version of the product, which I didn’t order. I probably won’t be ordering again. Thanks. Deirdre”

Helpful Report

“Trousers were too long and if it was free to return I may have ordered more to try. I think it’s a shame as if I had found a style I liked I would have bought more colours but this system means it cost me £4 to try trousers on and I can’t afford that .”

Helpful Report

“I have purchased Robell jeans for many years and always been happy but the recent pair have a very large hem much deeper than any other Marie pair.”

Helpful Report

“Returendnot riffing”

Helpful Report

“See below”

Helpful Report

“I have some trousers that I bought a couple of years ago thar have been ok so thought I would give them another try. I think this brand is over priced for the products sold.”

Helpful Report

“There was no indication on the website that there were two fits in Robell Ankle-grazers: Slim and Regular. I bought a pair of Ankle grazers in the size of my other Robell trousers, and these were too tight, being Slim Fit, so I had to return them. Since then I found a shop where the two fits are clearly marked on the labels. Why was this not made clear on the website? That would have saved the hassle of me having to return them, pay postage and find a shop which was not that near.”

Helpful Report

“Product good, however fit was unsuitable for me. The waist was too low. I ordered a replacement in a larger size. Unfortunately still unsuitable. By ordering a replacement I had to pay return postage twice. Excessive compared to most good companies.”

Helpful Report

“I ordered (I thought) 3 pairs of the Bella 09 in different colours but the Olive Green ones are different. They are tight on the thighs and therefore I am not happy with them. Unfortunately, because I thought they were all the same fit, I took the labels off so I presume I cannot return them. Disappointing.”

Helpful Report

“I was very dissapointed with my latest order of the full length Maria trousers as the fit around the crotch was awful and l would only have been able to wear them with a long top. I have three other pairs of the cropped trousers and they are perfect so I'm not sure what went wrong with these. The delivery was excellent and so was the packaging so we will have to wait and see how long it will take for a refund to arrive”

Helpful Report

“Cannot fault So Simply Robell on their service. They did have a problem getting my order time in 24 hours but it was delivered within 48!hours. I have so many pairs of Robell trousers. However this last pair has disappointed me.”

Helpful Report

“Ordered Robell Marie Denim Jean in Natural Denim 29" length exactly the same as I already have, but they arrived and were 30" long and were not the same. Very disappointed as I love Robell trousers.”

Helpful Report

“29” is NOT petite”

Helpful Report

“Trouser hem unfinished. I had to repairr it. I’ve bought from Robell many times before and not had a problem”

Helpful Report

“Am 5ft 1inch.Size 16 small top legs bigger abdomen.The trousers were too long and baggy at tops of leg.Nice material and colour and good price.Had to return.”

Helpful Report

“DISAPPOINTING”

Helpful Report

“Have previously bought Robell trousers but only the Petite “velvet” range, which are excellent. Recently purchased Robell “Bella09” in dark brown. Very disappointed with the fabric. Have not returned them but, in future, will stick to the other!!”

Helpful Report

“The trousers were not the quality I expected. They were too short any the material was a poorer quality of my other Robell trousers. I have sent them back and am awaiting a refund. I was also very disappointed I have to pay postage for the return”

Helpful Report

“I ordered small (S) and disappointedly I got regular. I sent them back asking for replacent. So far you have sent message to say I would get a refund. No sign yet. I already have a pair, small size, and they fit perfectly and was trying to get a second pair. No luck! Do I try again? But shall wait for refund first.”

Helpful Report

So Simply Robell is rated 4.8 based on 15,853 reviews