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So Simply Robell Reviews

4.9 Rating 12,721 Reviews

97 %

of reviewers recommend So Simply Robell

Company Reviews

4.9

Based on 12,721 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About So Simply Robell :

Welcome to So Simply Robell

The Premier Online Robell Trousers & Jeans Store

The Largest Range Online of Robell Trousers and Jeans in Euope

Marie, Bella, Rose, Nena, Lena, Elena, Jacklyn, Star, Sonja & Ltd Editions

Summer & Winter Collections Always Available
An Online Store showcasing the German Trouser Company Robell.

Visit Website

Phone:

01258 446464

Email:

info@simplyrobell.com

Location:

The GranaryHinton Business ParkTarrant HintonDorset
Tarrant Hinton
DT11 8JF

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So Simply Robell 5 star review on 8th April 2024

So Simply Robell 5 star review on 31st October 2023

Miss Natalie Felgate

So Simply Robell 5 star review on 31st October 2023

Miss Natalie Felgate

So Simply Robell 5 star review on 11th September 2023

Mrs Anne Hughes

So Simply Robell 5 star review on 30th August 2023

Mrs Louise Fell

So Simply Robell 5 star review on 17th July 2023

Mrs Devon Lovelace

So Simply Robell 5 star review on 17th July 2023

Mrs Devon Lovelace

14

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bellbottom trousers ordered at normal size 12 too tight at (below) waist and too long (I am 1.69m). Worse, no returns policy worth the name - pay to return and lots of hassle. The end of a beautiful friendship.”

“There actually was nothing wrong with this order other than the colour was not what I wanted. But my rating of the company reflects having to return 2 pairs of Marie trousers in as many weeks due to poor workmanship. A positive rating will depend on how my complaints are handled.”

“Material very thin. Poor quality for £90. Paid £8 to return as 2nd class postage only covered £20 if lost in post. 1st class postage covered £50 whereas tracked at £8 covered full price. Won't be buying again!!”

“Have a pair of Robell jeans which are great but the trousers are not nice. A crinkly, stiff, nasty polyester. Seem like cheap work trousers not worth the money. The fit is still good so 2 stars.”

“Really uncomfortable and pulling them up constantly. Just too big at the waist. Also felt rough by pockets and kept thinking label still attached! It wasn’t.”

“I ordered these cords and was disappointed in the fit. Have exchanged them for a stretch denim which are more suited to me.”

“Appalling sizing”

“Trousers shed there colour onto your hands.”

“Selected thermal trousers for my Christmas break in the Lake District. Did a four mile walk in not particularly cold weather and my legs were cold. Disappointed as I thought they would be warmer than jeans. Not recommended for cold weather and think I have wasted my money.”

“I purchesed 2 pairs Bella jeans last week, 1 pair size 16 and the other size 18, as my current Robell jeans size 14 are feeling tight! However the size 16 jeans (size 16s?) were extremely small, and although I tried to put them on was unsuccessful!, compared to my current size 14 the waist appeared to be much smaller as was the rest of the jean, I felt perhaps they had been incorrectly sized? The size 18, although I’ve kept them appear to be a very generous size”

“The return policy is very hostile .”

“I returned these trousers to Robell ( I am awaiting a refund), They were described as velvet whereas the fabric was velour. Very disappointing”

“Unfortunately the sizing is not accurate. I have a few pairs of size 12 trousers. Recently I purchased a size 12 that were very tight. I returned them for a larger size (14). They arrived and I foolishly did not wear them within the 14 day return. When I did wear them they were very tight and uncomfortable. I have now measure them against my other size 12 trousers and they, despite being a 14, are smaller than my other size 12 trousers. As we are out of the 2 week return window I cannot now return the trousers. So advice is to always check sizing carefully.”

“I have bought Robell for years and they have been excellent. But the latest ones came labeled slim fit and they are slim fit. Customer Services told me they are not slim fit but the same as always which is patently not true. I will go else where in future.”

“The size is the same. I have lost 2 kg but the rousers I ordered just do not fit”

“To whom it concerns, I am a little disappointed that my clear instructions were not carried out for my recent purchases. I think it was because I dealt with 2 employees and the message did not get to the second employee that my order was to be sent to an address in London , the same as the first order. Subsequently it is on it's way to my address in Vancouver, Canada and may miss being picked up by my friend who was going to England and would pick both gilets from her son in London. I do hope the blue one has arrived”

“I found the 14 day return period too short. Most companies only do this for sale goods. I also thought that the statement that "the goods will be returned back at the customer's expense or disposed of" very offputting.”

“I was so excited to receive my order after reading all the reviews but so disappointed when i tried them on with the quality and fit I returned them the next day.”

“There was a small mark on the right leg. I noticed as did a friend. Waist not high rise enough. Also felt the colour was slightly on the maroon side.”

“Neither pair was flattering and I sent them back.”

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So Simply Robell is rated 4.9 based on 12,721 reviews