So Simply Robell Reviews

Name: So Simply Robell
Address: The GranaryHinton Business ParkTarrant HintonDorset, Tarrant Hinton
Rating: 4.86

4.9 Rating 12,721 Reviews

97 %

of reviewers recommend So Simply Robell

Company Reviews

Metrics

Info

4.9

Based on 12,721 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About So Simply Robell :

Welcome to So Simply Robell

The Premier Online Robell Trousers & Jeans Store

The Largest Range Online of Robell Trousers and Jeans in Euope

Marie, Bella, Rose, Nena, Lena, Elena, Jacklyn, Star, Sonja & Ltd Editions

Summer & Winter Collections Always Available
An Online Store showcasing the German Trouser Company Robell.

Visit Website

Phone:

01258 446464

Email:

info@simplyrobell.com

Location:

The GranaryHinton Business ParkTarrant HintonDorset
Tarrant Hinton
DT11 8JF

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So Simply Robell 5 star review on 8th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The website is very flexible in that you can sort on all manner of things and service was super speedy, the trousers arrived within a couple of days of placing the order and looked lovely. However, I didn't see anywhere on the website that the trousers I had ordered (Bella) were "slim fit" - there was a tag on them when they arrived indicating this. I would not have ordered them had I realised and it has cost me quite a lot to return them (insured), which I do rather resent and I will probably only ever order by phone in future, having first looked at the website to identify the ones I am interested in and then to check on the phone that they aren't slim fit before I place the order.”

Helpful Report

“Still too long even though petit.Need taking up. I am 5'1 1/2 . Good quality and great for every day. C.R.”

Helpful Report

“Order process was easy and delivery was on time. Very happy with that. I would’ve given 5 stars but the only difficult bit was the colour charts when choosing the items. There were lots of red/pink/orange ones available and it was tough to see the difference.”

Helpful Report

“Your quick delivery is exemplary. However, I am not sure about the Marie jeans - I have many pairs of Marie crops. The jeans feel very nice but appear to be a bit on the large side especially over my thighs. I have just been a bit lazy over sending them back and asking for a smaller pair. I really need both sizes to compare. I do not like having to pay postage on returns when it is mail order and no way of trying on.”

Helpful Report

“I have worn Robell trousers for many years They wash well and keep the shape, Been 5ft 8 and bit inch the standard length is just a tiny bit short but ok with ankle boots The long length 33in is slightly to long for me but I prefer that size and fold them , Fantastic trousers and good range of styles and colours”

Helpful Report

“Love these trousers! So comfortable and gorgeous Jewell colours, I now have 6 pairs and I virtually live in them all summer.As I’m between sizes I have to shorten them by 1 inch!but no problem!”

Helpful Report

“Just love these trousers (Marie), they go with everything and are so comfortable.”

Helpful Report

“Lovely products. Very helpful in resolving queries It is always a bit difficult to be sure about sizing so it feels a shame that returns are not free. However I realise that for a small company offering customer care that goes beyond the norm, it might be impossible to retain the quality of product and service if free returns were offered.”

Helpful Report

“Love my T-shirt expensive but love it 🥰”

Helpful Report

“Excellent service, thank you. I purchased 2 pairs of Marie Denim in different lengths so although I am keeping one pair I feel that the fabric is not of the original quality.”

Helpful Report

“Lovely trousers. But sometimes a touch too long”

Helpful Report

“Always fit well apart from length. I can sometimes buy short in a store but on line Robell in denim I can't get short, otherwise a great fit!”

Helpful Report

“I love Robell trousers! The only issue I have is with sizing . 2 pairs of 12 petite were completely different, both in fitting and length.”

Helpful Report

“My purchase has not yet arrived .”

Helpful Report

“Item arrived ,all ok but no notification of delivery.Very satisfied with item”

Helpful Report

“Robell staff have always been most reliable, helpful and courteous. The quality of the trousers which I have purchased has been very good. A slight disappointment with my latest purchase in that the sizing seems to have been altered slightly - the "petite" length is more than an inch longer than my previous trousers - I will see how they are after washing.”

Helpful Report

“Very comfy to wear. I just have a problem with washing as they crease. Don’t know how to iron without destroying elastane so they always look creased”

Helpful Report

“Good quality material and style. The fit was good although I still had to take them up!”