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So Simply Robell Reviews

4.9 Rating 12,721 Reviews

97 %

of reviewers recommend So Simply Robell

Company Reviews

4.9

Based on 12,721 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About So Simply Robell :

Welcome to So Simply Robell

The Premier Online Robell Trousers & Jeans Store

The Largest Range Online of Robell Trousers and Jeans in Euope

Marie, Bella, Rose, Nena, Lena, Elena, Jacklyn, Star, Sonja & Ltd Editions

Summer & Winter Collections Always Available
An Online Store showcasing the German Trouser Company Robell.

Visit Website

Phone:

01258 446464

Email:

info@simplyrobell.com

Location:

The GranaryHinton Business ParkTarrant HintonDorset
Tarrant Hinton
DT11 8JF

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So Simply Robell 5 star review on 8th April 2024

So Simply Robell 5 star review on 31st October 2023

Miss Natalie Felgate

So Simply Robell 5 star review on 31st October 2023

Miss Natalie Felgate

So Simply Robell 5 star review on 11th September 2023

Mrs Anne Hughes

So Simply Robell 5 star review on 30th August 2023

Mrs Louise Fell

So Simply Robell 5 star review on 17th July 2023

Mrs Devon Lovelace

So Simply Robell 5 star review on 17th July 2023

Mrs Devon Lovelace

14

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Speedy delivery, but return postage should be free of charge, as with most other companies. One of the two pairs of trousers I ordered, in the Rose style, were huge. I think this is why they were being sold at a much cheaper price, but there was nothing to indicate this before I ordered. I have had many pairs of Rose trousers in the past, all of which have been correctly sized.”

“Disappointed with size as trousers were a lot larger than a pair of the same style I had bought from a local shop. Had to send them back.”

“Hi Loved my Nena 09 so much I ordered 3 more pairs in different styles. I was so disappointed that the fitting was so different even though the size 12 was the same. Had to return all 3.”

“Fantastic jacket, but be careful how you wash it! I purchased the Lightweight Waterproof Rain Jacket in white - great service prior to purchase and the jacket arrived promptly. The jacket is lovely, it has a nice shape to it, useful pockets and I really like the design of the hood, which doesn't fly off with the slightest gust but still allows you to see! Unfortunately, I washed the garment and it has changed colour. So Simply believe this is due to a stain remover that was present in the laundry pod that I used, however, there was no warning on the garment label or the laundry pod box to indicate this may happen. I am hoping that the waterproofing has not been affected (the jacket was well and truly tested in torrential rain prior to washing and passed with flying colours). Great jacket, but if you buy one please wash it with a very gentle detergent. Would recommend sizing up one size.”

“This is a firm who send out orders very promptly and deal with any returns the same way”

“Sorry had to return coat. It just wasn't for me. I felt it was to stiff to wear”

“I was disappointed to discover that the jeans did not have back pockets as all my other purchases have them. Mrs. L. Taylor”

“Good company whose jeans and trousers are very good. However, I recently ordered a blazer but had to return it as it was not up to their usual standards. Poor quality material and not inexpensive.”

“Product lovely quality but unfortunately I ordered a size too big and had taken the label off so I can't exchange them to my correct size, total waste of hard earned money! 😒”

“Trousers sat on hips rather than waist which I prefer. I hate having to pay for returns so probably won’t use again.”

“The company is fabulous and has really good customer service but the inconsistencies of sizing have gotten worse in my opinion and I can’t rely on getting anything to fit. And because returns aren’t free it makes it risky to order. I recently ordered 2 Rose trousers and a Marie, all size 8’s but the two Rose ones fitted very differently and one was very big on the waist. I have Rose size 10 in my wardrobe from a few years ago that fit perfectly. So the sizing has definitely changed. Marie sizing has always been bigger but you don’t stock many size 6’s. I wish you did free returns so I could order more variations for size. I do love the trousers when they fit! I have just returned 2 of the 3 pairs ordered and have kept one pair but have to alter the waist and take them in by 3-4 inches. Frustrating.”

“Sadly it did not fit, have returned for refund”

“Lovely designed trousers. Bought in the white, very thin & transparent material, not very good quality. I feel even pricey at half price sale.”

“Very good service. Unfortunately the fabric of the white Bella 09 are slightly see through which I didn't notice until I wore them for the first time when I had removed the tags so unable to return.”

“I love all the trousers I have from Robell. However, as I wanted a slightly shorter length, I ordered the petite size. The leg length is great, I am 5'7" and they reach my ankle, but the crotch to waist is rather short as the front waist is quite a bit lower than the back. The trousers tend to slip down because of this. Would not order this style again.”

“The company is fab. I love you The recent purchase of seersucker white crops disappointing. I’m glad I got the larger size as they are cut small. No pockets and I thought they would be more like the KJ brand which are similar but are cooler and a better fit but admittedly more expensive . But as a company you are wonderful with fab service”

“I bought 2 pairs of trousers The first pair are great, the second pair are too big and fall down Same style, same size, different colour I took the label off as I was packing to go away and assumed that the other pair would be the same size”

“I was disappointed when wearing my purchase as the pair I bought last summer is the same size as my new pair but the new ones are definitely smaller... I hadn't worn them until the other day so too late to send back”

“I used to receive items very fast but for the last fee orders it takes weeks for delivery. And of course there is the duty on them.”

“I already have two pair of Joella bootcut jeans, they both fit beautifully with so much stretch in them, the pair I just received were so different, I could barely zip them up, I looked on the fabric label and the Polymide content has been replaced with Polyester, Polymide has way more flexibility, I feel Robell have cut costs, Polyester is cheaper, have returned them, won't be ordering again, at £100 a pair I am really disappointed in them.”

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So Simply Robell is rated 4.9 based on 12,721 reviews