www.Smartphone-Manual.com Reviews

Name: www.Smartphone-Manual.com
Address: Faulkner House, St Albans
Rating: 4.34

4.3 Rating 4,027 Reviews

84 %

of reviewers recommend www.Smartphone-Manual.com

Company Reviews

Metrics

4.3

Based on 4,027 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

www.Smartphone-Manual.com 5 star review on 15th October 2020

Edward

Anonymous

Anonymous // 01/01/2019

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“Manual received one day earlier than expected. Had a quick look through it and it appears just what I need. Will put in a full review when I have had the chance to peruse it in detail.”

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Posted 2 months ago

“Action up to order and delivery was v. good. Can't given an opinion as to contents because only just recieved it. Thanks.”

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Posted 2 months ago

“My Smartphone manual is extremely useful, and was delivered promptly.”

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Posted 4 months ago

“I am 80 and your customers include many of us not very knowledgeable about new phones. The manual assumed I knew more than I have ever known about cell phones. Explanations were not written clearly or simply. There were almost visuals of anything. Authors of the book were clealy knowledgable, but did not know how to teach someone who was leaving an older Samsung because of the need to get a new one for use with hearing aids. Hearing aids are upgraded and in order to HEAR I had to buy a new phone for over $600 that is tons more complex, doesn't work the way I knew my old phone did, doesn't come with instructions. So, I bought your "manual" which is not useable. I want my money back”

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Posted 4 months ago

Hello I am sorry you found the manual unhelpful. We simply print the manual Samsung make available for your phone. Regards Julie

Posted 4 months ago

“Very well presented in a ring binder and easily explained.”

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Posted 4 months ago

“Just about everything you need is in the manual”

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Posted 4 months ago

“This is the second Manual OTC have printed. I have been thoroughly pleased with both, the latter ordered on behalf of my brother-in-law, and have been excellent helping understand how each mobile phone works - absolute treasures!”

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Posted 4 months ago

“Great seller with a great product which was carefully packaged and shipped/received quickly! Kudos! This seller has saved me many times when I purchased different things that did NOT come with an instruction sheet or a manual. This is my go-to place when I need instructions or a manual!”

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Posted 5 months ago

“Excellent product and service from Smartphone-Manual. Like most people, I find it too tedious to read online user guides, particularly when they run to 100+ pages. This was my first experience of this company, but I would whole-heartedly recommend; the print quality is excellent and delivery was very prompt. I purchased the spiral bound version so that the manual lies flat when open and it's certainly well worth the small additional expense, especially if you are holding your smartphone while trying to follow the text. Price-wise, I think this service good value for money.”

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Posted 5 months ago

“The Doro 8100 phone manual is very useful as a reference point; much more useful than having to refer to a computer PDF file. Even printing out that file would not be practical to carry around should you need to! Ideally more iilustrations would be very useful akin to those already on your website which verb to press and displayed on the phone image. More illustrations to guide we newbies, to show each phone display details and similiarize users with during the learning process. If this would creatd too many more pages to the curreent manual then why not publish a second manual to boot! Conclusion: definitely useful but currently too limited in presentation.”

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Posted 5 months ago

“It was very clear and concise with lots of useful photographs”

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Posted 5 months ago

“the manual is very good and detailed too. Now i stand a good chance of getting to use the Phone thankyou.”

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Posted 5 months ago

“I like the size and spiral binding. I'm happy with it.”

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Posted 5 months ago

“Extremely fast delivery - thank you”

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Posted 5 months ago

“Very good and easy to read and follow up the information I require.”

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Posted 5 months ago

“Easy to use”

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Posted 5 months ago

“I have only read sections important after purchasing a new phone and they were so excellent; thank you.”

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Posted 5 months ago

“Ease of use and helpful.”

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Posted 5 months ago

“very clear and comprehensive”

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Posted 5 months ago

“I have had many manuals for mobile devices and cameras printed over the years by OTC, and the standard has never dropped. The printed manuals always have an excellent finish, and the delivery is second to none, usually arriving the next day. It has been a really good experience, and I wouldn’t use anyone else.”

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Posted 5 months ago

www.Smartphone-Manual.com is rated 4.3 based on 4,027 reviews