Dear Lila,
Thank you for your amazing 5-star review! We're so glad to hear that your phone sale experience was smooth and quick. Your kind words mean a lot to us, and we're here to ensure you have the best service possible.
We truly appreciate your feedback, and we look forward to serving you again in the future! If you have any questions or need assistance, please don't hesitate to reach out.
Best regards,
The Smart Cellular Team
Dear Valued Customer,
Thank you so much for your amazing 5-star review! We're thrilled to hear that your phone arrived on time and was in excellent condition, just as described. It’s wonderful to know you found it at an excellent price as well!
Your satisfaction is our utmost priority, and we truly appreciate your kind feedback. We look forward to serving you again in the future! Should you have any questions or need assistance, please feel free to reach out.
Best regards,
The Smart Cellular Team
“Great website with lots of really good deals. The iPhone 13 Pro Max we chose arrives within 2 days, was in great condition as described and works fine.”
Dear Valued Customer,
Thank you so much for your amazing 5-star review! We're delighted to know you found great deals on our website and that your iPhone 13 Pro Max arrived within just two days in great condition. It’s fantastic to hear that everything met your expectations.
Your satisfaction is incredibly important to us, and we appreciate your kind feedback. We look forward to serving you again in the future! If you have any questions or need further assistance, please don't hesitate to reach out.
Best regards,
The Smart Cellular Team
Dear Valued Customer,
Thank you for your great 4-star review! We’re pleased to hear that your order arrived quickly and that you found our website user-friendly. We apologize for the slight scratch on the screen, but we’re glad it’s barely visible and didn’t detract from your experience.
Your feedback is important to us, and we appreciate your understanding. If you have any further concerns or questions, please feel free to reach out.
Best regards,
The Smart Cellular Team
“Competitive price. Bought a phone in 'excellent' condition and it is literally perfect. 2 months free insurance too. So happy. Delays with my order due to stock issues but kept informed. Customer services were really helpful and responsive.”
Dear Valued Customer,
Thank you for your amazing 5-star review! We're so pleased to hear that you found a phone in 'excellent' condition and that it exceeded your expectations. It's fantastic that you're enjoying the added benefit of 2 months free insurance as well!
We appreciate your understanding regarding the order delays caused by stock issues, and we're glad our customer service team could assist you effectively. Your satisfaction is our primary goal, and your feedback truly motivates us to keep improving.
Thank you for choosing Smart Cellular! We look forward to serving you again. If you ever need assistance, don’t hesitate to reach out.
Best regards,
The Smart Cellular Team
“iPhone arrived very swiftly and immaculate but I ordered a box with it as it was a gift but having called the company up to find out why my order was missing the box I was told there is a two week wait as it wasn’t in stock. This wasn’t mentioned on their website so now I have to gift it without which I explained I was disappointed about.”
Dear Valued Customer,
Thank you for your honest 3-star review. We’re glad to hear that your iPhone arrived swiftly and in immaculate condition. However, we sincerely apologize for the inconvenience regarding the missing box for your gift. We understand how important presentation can be for special occasions.
We appreciate you bringing this to our attention, and we’ll work on ensuring that our stock availability is more clearly communicated on our website. Your feedback is vital in helping us improve our services.
If there’s anything more we can do to assist you, please don’t hesitate to reach out.
Best regards,
The Smart Cellular Team
Dear Valued Customer,
Thank you so much for your amazing 5-star review! We're thrilled to hear that your order was delivered quickly and that everything looks brand new. It's wonderful to know that your little boy is happy with his new device!
Your satisfaction means the world to us, and we appreciate your kind words. If you need anything else or have any questions in the future, please don’t hesitate to reach out.
Best regards,
The Smart Cellular Team
“Smart Cellular were very helpful in helping find my Samsung Galaxy S21 Ultra. The refurbished phone arrived the next day well packaged and it is in lovely condition and looks brand new. Communication was clear and helpful and I will use them again or recommend them to friends and family.”
Dear Bruce,
Thank you for your amazing 5-star review! We are delighted to hear that we were able to assist you in finding your Samsung Galaxy S21 Ultra. It’s great to know that your refurbished phone arrived quickly and in lovely condition—it’s what we strive for!
We truly appreciate your kind words regarding our communication and service. Your satisfaction means a lot to us, and we’re so glad you plan to recommend us to your friends and family. We look forward to the opportunity to serve you again in the future!
If you have any questions or need further assistance, please feel free to reach out.
Best regards,
The Smart Cellular Team
“My iPhone was sold at a great price. It arrived quicker than promised and in the original box, when the description said it would be an aftermarket box. The condition was perfect, no signs of wear at all. Very satisfied!”
Dear Chris,
Thank you for your amazing 5-star review! We're thrilled to hear that your iPhone was sold at a great price and that it arrived quicker than promised. It's fantastic to know that it came in the original box and was in perfect condition with no signs of wear.
Your satisfaction means the world to us, and we truly appreciate your kind words. We look forward to serving you again soon! If you have any questions or need further assistance, please feel free to reach out.
Best regards,
The Smart Cellular Team
Dear Ade,
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you're pleased with your second phone purchase and that it arrived in excellent condition. Your continued support means the world to us!
We're always here to ensure you have a great experience with us. If you need anything or have any questions in the future, please don’t hesitate to reach out.
Best regards,
The Smart Cellular Team
Dear Geoffrey,
Thank you so much for your brilliant 5-star review! We're thrilled to hear that your order arrived in excellent condition and that you're enjoying it. Your feedback on our fast delivery truly brightens our day!
We appreciate your recommendation and look forward to serving you again in the future. If you have any questions or need assistance, please don't hesitate to reach out.
Best regards,
The Smart Cellular Team
Dear Ed,
Thank you for your fantastic 5-star review! We're delighted to hear that your phone was exactly as described and arrived in pristine condition. It's wonderful to know that you found our pricing reasonable as well.
Your happiness as a customer means the world to us, and we truly appreciate your support. We look forward to serving you again in the future! If you have any questions or need assistance, please don’t hesitate to reach out.
Best regards,
The Smart Cellular Team
“Phone was faulty took 3 e.mails and a phone call to get an answer. No return label or guarantee card included in the packaging on delivery. Next day delivery did not happen”
“I ordered an iPhone 13 Pro in gold… was advised it would take 3 working days to arrive but it took 7 working days (which is fine, these things happen)… the disappointing aspect is they sent the wrong phone! I’ve been sent a dark green iPhone and as Smart Cellular doesn’t advertise their telephone number, I’ve had to email but yet to get a response.
Very disappointing experience so far and I just hope they rectify it asap and I get the phone I paid for!”
“I ordered a Samsung S22 ultra and the delivery time was superb. It is on excellent condition as described on the site. I am so happy and will definitely be ordering again in future. Thank you Smart Cellular for your amazing customer service”
Dear Karabo,
Thank you for your fantastic 4-star review! We are delighted to hear that your Samsung S22 Ultra was delivered promptly and that it arrived in excellent condition, just as described. Your satisfaction is incredibly important to us, and we appreciate your kind words about our customer service.
We look forward to serving you again in the future! If you have any questions or need assistance, please feel free to reach out.
Best regards,
The Smart Cellular Team
Dear Riona,
Thank you for your great 4-star review! We're glad to hear that you received your iPhone 13 Pro and that our customer service team was prompt in responding to your inquiries. We understand that timely delivery is important, and we appreciate your understanding.
Your feedback is invaluable to us, and we're here to ensure you have a fantastic experience. If you have any further questions or need assistance, please don’t hesitate to reach out.
Best regards,
The Smart Cellular Team
“I was recommended by a friend however I found it one of the most frustrating online purchases I have ever made.
Neither customer service or sales department responded to my emails or phone calls.
I did eventually received the iPad which seems to be of good quality.”
Dear Valued Customer,
Thank you for your feedback and for taking the time to share your experience with us. We're pleased to hear that the iPad arrived in good quality, but we sincerely apologize for the frustration you faced regarding our customer service. It’s disappointing to learn that we didn’t meet your expectations in this area.
We take your comments seriously and will work on improving our communication to ensure our customers receive timely responses. Your feedback is essential for us to enhance our services.
If there's anything further we can do to assist you or if you have any questions, please feel free to reach out.
Best regards,
The Smart Cellular Team
Dear Valued Customer,
Thank you for your great 4-star review! We're delighted to know that your phone arrived in mint condition. Your satisfaction is very important to us, and we appreciate your feedback.
We look forward to serving you again in the future. If you have any questions or need assistance, please feel free to reach out!
Best regards,
The Smart Cellular Team
“Fair price, fast service, screen had a few more scratches than I expected but its not a big problem as it's for my little boy. Would I buy again? Yes I would but I would up the grade.”
Dear Marky,
Thank you for your wonderful 5-star review! We're delighted to hear that you found our service fast and the pricing fair. We appreciate your understanding regarding the condition of the screen—it's great to know it's for your little boy!
We love that you're considering an upgrade for your next purchase, and we look forward to serving you again soon. If there's anything we can assist you with, please feel free to reach out!
Best regards,
The Smart Cellular Team
“Bought my reconditioned Samsung S21 Plus from these guys and I'm very pleased with what I've received. Phone is in excellent condition, arrived a day early and has an 18 month warrenty, unlike most that have 12 months. Very pleased all round so far.”
Dear Michael,
Thank you for your amazing 5-star review! We're delighted to hear that you're pleased with your reconditioned Samsung S21 Plus and that it arrived ahead of schedule. Our team works hard to ensure our devices are in excellent condition and that our warranties stand out from the rest.
Your satisfaction is our priority, and we're thrilled to have met your expectations. If you have any questions or need assistance in the future, please feel free to reach out. We look forward to serving you again!
Best regards,
The Smart Cellular Team
