“I made a purchase on the 24th May, received the iPhone 13 on the 29th May. I ordered pristine condition but when I opened the package, there was a deep scratch to the screen and a few scratches on the body. I have messaged on the chat about this and I have emailed and I have been ignored. I never get a straight answer about anything. If I send a message via the chat, they tell me to email, and then it takes days for a reply of one word answers or completely ignore what i have asked. My purchase was a gift for a birthday which has now passed and I'm still no further forward 2 weeks on from purchasing. This company has let me down. I am very disappointed with the service received so far.”
“Hi, at the beginning they promised me a quick delivery but as they had a problem with the supplier, they eventually delivered my phone. The phone was in excellent condition and a cheap price. Happy”
“⭐️⭐️⭐️⭐️⭐️ 5/5 – Excellent Purchase Experience!
I recently purchased an Apple iPhone 15 and couldn't be happier with the experience. The phone arrived in mint condition, exactly as described, and it looks and feels brand new. Performance is top-notch, the display is stunning, and the camera quality is phenomenal—everything you'd expect from Apple’s latest model.
What really stood out was how smooth and easy the purchase process was. From browsing to checkout, everything was seamless and hassle-free. I felt confident and informed every step of the way.
Highly recommend both the iPhone 15 and the seller for anyone looking for a reliable, high-quality device with an stress-free buying experience”
“absolutely terrible customer service, delivery date was 2 days from when i bought it i waited 3 weeks for the phone the communication was terrible when the phone arrived it was the complete wrong colour it seems that they don’t have all phones in stock so when i was threatening to cancel my order after waiting so long they just sent anything to keep me happy”
“Received Flip5 phone 1 week after ordering. Although not the colour i ordered I am delighted with the phone I received which is in pristine condition. Would highly recommend using this company.”
“This is my purchase of a refurbished phone. I ordered pristine and it truly is just that. I rang them a few times (wrong letter on email my error,) finally emailed, Tom couldn’t have been more helpful. My only negative is that it is very difficult to get to chat to a person by phone, but they are quick to respond to emails. Delivery was as promised, can’t comment on returns or refund as I don’t want one.”
“More than happy with the service received. Phone was delivered sooner than expected and was in mint condition. Unlike the last phone that I bought from another supplier, this one came with a charge cable and SIM card removal tool. Very satisfied and will certainly use them again”
“Amazing phone and service. I bought the phone as fair condition but honestly it looked so clean not a single mark (not that I can see anyway). The delivery was amazing and I got a charger I forgot I was receiving. Deffo will use again thanks!”
“Recently purchased a iPhone 14 ,took 7 days to arrive .also I payed for a pristine condition phone after inspecting the phone in my opinion it’s not in a pristine condition many pitted mark on both sides ,emailed sales with photos , but as of today I’ve had no reply”
“I ordered an iPhone 13 Pro which did arrive and was as described. However within a week of using the phone it stopped charging via a cable. I was told to return the phone via a tracked service and I would receive a replacement. Since returning the phone I have had no reply to emails, messages and phone calls! They now have the phone and my money! It started off so well, such a shame they have appalling customer service! I have had to open a dispute with my bank to recover the money.”
“I consider myself incredibly fortunate to have found FRED MERCY. They are true experts in helping victims of investment fraud. From the very beginning, their team acted swiftly and professionally. They provided valuable resources, clear advice, and constant support throughout the process of recovering my lost funds.
What really stood out was their transparency and expertise. They explained each legal step in simple terms and helped me gather the necessary documentation to build a strong case. Thanks to their dedication, I was able to reclaim my hard-earned savings.
This entire experience was a painful but eye-opening lesson. It taught me the importance of being extremely cautious when investing online. I’ve learned to always research thoroughly and seek advice from trusted professionals before making any financial commitments. I highly recommend FRED MERCY to anyone who finds themselves in a similar situation—they truly made a difference when I needed it most.”
“Order placed 17th April and after several excuses for non-delivery and promise of cancellation and legal action did the phone eventually get delivered on 13th May, without any documentation and was the wrong colour. I decided to keep the item for fear of never getting a replacement. Caveat Emptor !!!!!!!!!”
