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Smart Cellular Reviews

4.1 Rating 4,746 Reviews
80 %
of reviewers recommend Smart Cellular

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I was initially unsure if the chosen mobile would be adequate for my requirements, Smart Cellular were exceptional with their help and advice. Their price was so competitive that I could not find this model cheaper anywhere else. I received the mobile, safely packaged 2 days. later and it really was in pristine condition. Amazing service - thank you.
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Posted 3 months ago
Hi there We have had a very good experience with using smart cellular. The phone arrived on time and it was in excellent condition as well. The price was also competitive.
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Posted 3 months ago
Dear Valued Customer, Thank you for your wonderful 5-star review! We are thrilled to hear that your experience with Smart Cellular has been so positive. It’s great to know your phone arrived on time and in excellent condition, while also being priced competitively. Your satisfaction is our priority, and we’re grateful for your feedback. If you need any assistance or have questions in the future, please don't hesitate to reach out. We look forward to serving you again! Best regards, The Smart Cellular Team
Posted 3 months ago
Phone arrived like bran new,couldn't be happier
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Posted 3 months ago
Dear Valued Customer, Thank you so much for your glowing 5-star review! We’re delighted to hear that your phone arrived in like-new condition and that it has met your expectations. It’s always our goal to ensure our customers are fully satisfied with their purchases. If you have any questions or need further assistance, please don’t hesitate to reach out. We truly appreciate your support and look forward to serving you again in the future! Best regards, The Smart Cellular Team
Posted 3 months ago
poor service
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Posted 3 months ago
The telephone we ordered arrived well packaged and in pristine condition along with its charges cable. It was easy to set up and I had it up an running in next to no time.
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Posted 3 months ago
Dear Valued Customer, Thank you for your wonderful 5-star review! We’re delighted to hear that your telephone arrived well-packaged and in pristine condition. It’s great to know that you found the setup process easy and quick. Your satisfaction is our top priority, and we’re thrilled that everything went smoothly for you. If you have any questions or need assistance in the future, please feel free to reach out. Best regards, The Smart Cellular Team
Posted 3 months ago
Fantastic service quick, easy and very good value and quantity, will use again when I need to upgrade.
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Posted 3 months ago
Dear Valued Customer, Thank you for your wonderful 5-star review! We’re thrilled to hear that you found our service quick, easy, and great value for your upgrade needs. It’s fantastic to know you’ll be returning to us in the future! We’re always here to help, so if you have any questions or need assistance, feel free to reach out. We look forward to serving you again! Best regards, The Smart Cellular Team
Posted 3 months ago
Ordered as a gift for our son. The phone was classed as in excellent condition, and it looks like new. Our son is going to be over the moon. There was a slight delay on delivery, but Smart Cellular kept us up to date with all the details. Would definitely buy from them again.
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Posted 3 months ago
Dear Valued Customer, Thank you for your wonderful 5-star review! We're delighted to hear that the phone you ordered for your son is in excellent condition and looks like new. It’s always a joy to know our products bring excitement to our customers! We appreciate your understanding regarding the slight delivery delay. Keeping you informed is important to us, and we’re glad you felt updated throughout the process. We look forward to the opportunity to serve you again in the future. If you have any questions or need assistance, please don't hesitate to reach out. Best regards, The Smart Cellular Team
Posted 3 months ago
Site easy to navigate, customer service very good, I had emailed a question this was answered straight away by telephone follow up call. Great service 👍
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Posted 3 months ago
Dear Lynne, Thank you so much for your wonderful 5-star review! We're delighted to hear that you found our site easy to navigate and that our customer service exceeded your expectations. It's great to know that your questions were addressed promptly with a follow-up call. Providing great service is what we strive for, and your kind words mean a lot to us. We look forward to assisting you again in the future! If you need anything else, just let us know. Best regards, The Smart Cellular Team
Posted 3 months ago
The iphone arrived quickly and is as pristine as promised. Unfortunately the earpods we had ordered did not arrive and the phone charger does not fit the phone, but I am confident that these issues will be resolved.
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Posted 3 months ago
Dear Valued Customer, Thank you for your thoughtful 4-star review! We’re delighted to hear that your iPhone arrived quickly and in pristine condition, just as we promised. We sincerely apologize for the issues you encountered with the earpods and charger. Rest assured, we are committed to resolving these concerns for you. If you need further assistance, please don't hesitate to reach out to our customer support team. We appreciate your confidence in us and look forward to making this right for you. Best regards, The Smart Cellular Team
Posted 3 months ago
Very fast communication and good at keeping me in the loop
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Posted 3 months ago
Really great product, as described immaculate, delivered on time and well packaged and presented.
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Posted 3 months ago
Dear Egg, Thank you for your wonderful 5-star review! We're delighted to hear that you found the product to be immaculate and that it arrived on time, nicely packaged and presented. Your satisfaction is our priority, and your kind words motivate us to continue delivering excellent service. If you have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again! Best regards, The Smart Cellular Team
Posted 3 months ago
I recently purchased a refurbished Apple 13. The overall transaction was smooth, and I truly appreciate the excellent communication throughout the process. The device arrived in great condition as described, and so far, my experience has been very positive. As it's only been a few days, I am still keeping an eye on aspects like battery life, but overall, I am quite pleased with the purchase. Thank you for providing a reliable product and a hassle-free buying experience.
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Posted 3 months ago
Dear Valued Customer, Thank you so much for your wonderful 5-star review! We’re thrilled to learn that your experience with us was smooth and that you appreciated our communication throughout the process. It's great to hear that your refurbished Apple 13 arrived in excellent condition and that your overall experience has been positive. As you keep an eye on the battery life, please remember that we're here to assist you with any questions or concerns you may have. Your satisfaction is our priority, and we truly appreciate your trust in us for a reliable product and hassle-free buying experience. Looking forward to serving you again in the future! Best regards, The Smart Cellular Team
Posted 3 months ago
Purchase was very easy and delivery as promised. The phone itself was as described and very happy with it.
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Posted 3 months ago
Dear Chris, Thank you for the fantastic 5-star review! We're thrilled to hear that your purchase experience was easy and that your phone arrived just as described. It's our goal to ensure timely delivery, and we're delighted that we met your expectations. Your satisfaction is our top priority, and we truly appreciate your support. If you have any questions or need assistance in the future, please don't hesitate to reach out! Best regards, The Smart Cellular Team
Posted 3 months ago
Excellent customer service, very competitive price. Delivery on time. My only negatives are I paid for pristine and I felt the marks/scratches should have graded the phone the next level down and thus be cheaper! It was 82% and I was hoping for more but it was greater than 80% which is the specification quoted.
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Posted 3 months ago
Dear Valued Customer, Thank you for your insightful 4-star review! We're delighted to hear that you appreciated our customer service, competitive pricing, and timely delivery. Your feedback regarding the condition of your phone is very important to us, and we understand your expectations for pristine quality. We continually strive to accurately represent the products we offer and your comments will help us refine our grading process. If there’s anything we can do to enhance your experience or if you have any questions, please feel free to reach out. We truly value your feedback and look forward to serving you again in the future! Best regards, The Smart Cellular Team
Posted 3 months ago
Excellent customer service, very competitive price. Delivery on time. My only negatives are I paid for pristine and I felt the marks/scratches should have graded the phone the next level down and thus be cheaper! It was 82% and I was hoping for more but it was greater than 80% which is the specification quoted.
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Posted 3 months ago
Dear Valued Customer, Thank you for your thoughtful 4-star review! We're delighted to hear that you experienced excellent customer service and timely delivery. Your feedback regarding the phone's condition is important to us, and we appreciate your honesty. We strive to provide clear and accurate grading for our products, and we value your insights on this matter. If you have any further concerns or questions, please feel free to reach out. Your satisfaction is our priority, and we hope to have the opportunity to serve you again in the future! Best regards, The Smart Cellular Team
Posted 3 months ago
Very good service phone was like brand new and would use again 👍
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Posted 3 months ago
Dear Ian, Thank you for your amazing 5-star review! We're thrilled to hear that you received your phone in like-new condition and that you're satisfied with our service. Your kind words mean a lot to us, and we appreciate your support! We're here anytime you need assistance, and we can't wait to help you again in the future. Best regards, The Smart Cellular Team
Posted 3 months ago
This was my second purchase from Smart Cellular and they didn’t disappoint. Great customer service, quality phone which was in excellent condition and delivered very swiftly. Excellent service.
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Posted 3 months ago
Dear Darren, Thank you so much for your wonderful 5-star review! We're thrilled to hear that your second purchase with us met your expectations. It's great to know you appreciated our customer service and that your phone was delivered swiftly in excellent condition. We strive to provide quality products and prompt service, and your feedback makes it all worthwhile. We look forward to assisting you again in the future! If there's anything else you need, please don't hesitate to reach out. Best regards, The Smart Cellular Team
Posted 3 months ago
Great customer service, had an issue and someone replied to me quickly and were helpful.
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Posted 3 months ago
Dear Leanne, Thank you for your wonderful 4-star review! We're delighted to hear that you experienced great customer service and that our team was quick and helpful in addressing your issue. Your feedback means a lot to us, and we’re always here to assist with any concerns you may have. We look forward to serving you again in the future! Best regards, The Smart Cellular Team
Posted 3 months ago
Everything was 5* apart from the delivery time. When I ordered the phone it was supposed to be delivered between 3&5 working days but took over 2 weeks. I arranged a different day when it was finally due to arrive as I was out and it had to be signed for. However, it was delivered on the day I was out and just left on my doorstep. I don't know what would have happened if it had been stolen.
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Posted 3 months ago
Dear Andy, Thank you for your 4-star review! We're delighted to hear that you had a positive experience with us overall, but we sincerely apologize for the delivery delays and the issue with your package being left unattended. That is certainly not the experience we strive for, and we understand how concerning that can be. Your feedback is invaluable, and we will work on improving our delivery process to ensure a more reliable service moving forward. If you need any assistance or have further comments, please feel free to reach out. We truly appreciate your understanding and look forward to serving you better in the future! Best regards, The Smart Cellular Team
Posted 3 months ago
No communication on your part once i returned the faulty item which must not have been checked once dispatched to me. you also say you respond to emails within 2 days when i have been waiting 4, so you are no better than the rest
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Posted 3 months ago
Smart Cellular is rated 4.1 based on 4,746 reviews