Dear Diane,
Thank you for your fantastic 5-star review! We’re so pleased to hear you're enjoying your iPhone 11 and that it arrived quickly. It's great to know that you find it easy to use!
Your satisfaction is our utmost priority, and we truly appreciate your positive feedback. If you have any questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!
Best regards,
The Smart Cellular Team
“My daughter wanted a pink colour phone. They called to tell me it was not in stock but they will get it the next day. They did and it arrived in time for her bday. Happy daughter!!”
Dear Yassin,
Thank you for your amazing 5-star review! We're thrilled to hear that we could get the pink phone just in time for your daughter's birthday. It’s wonderful to know that our communication and swift service helped make her day special.
Your satisfaction means a lot to us, and we appreciate your kind words. If you need any assistance in the future or have more requests, feel free to reach out.
Best regards,
The Smart Cellular Team
“Great phone in excellent condition, better than expected, and excellent battery. However, it took over 2 weeks to arrive and communication around this was very poor.”
Dear Alistair,
Thank you for your thoughtful 4-star review! We're glad to hear that you’re enjoying your phone and that it exceeded your expectations in terms of condition and battery life.
We sincerely apologize for the delay in delivery and the lack of communication during that time. Your feedback is invaluable, and we will work on enhancing our communication to ensure a smoother experience in the future.
If you need any further assistance, please don’t hesitate to reach out. We appreciate your support and look forward to serving you again!
Best regards,
The Smart Cellular Team
“I chose the "like new" category and it is! There was a slight delay in delivery of the colour I had chosen but I received a phone call to let me know that and ask if I wanted another colour instead. I stayed with my original colour choice and in fact the delay was only a couple of days.”
Dear Valued Customer,
Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you chose the "like new" category and that your phone met your expectations. It’s great to know that our team kept you informed about the delivery.
Your satisfaction is our priority, and we appreciate your understanding regarding the slight delay. If you have any questions or need support in the future, please don’t hesitate to reach out. We look forward to serving you again!
Best regards,
The Smart Cellular Team
“There are many sites you can buy refurbished phones from. I can now say with experience however that not only was the cost of my iphone very competitive, the condition was exactly as described (I went for 'pristine'), delivery was fast and I am very happy with the phone and overall experience from Smart Cellular. I happily recommend them.”
Dear Michael,
Thank you for your fantastic 5-star review! We're thrilled to hear that you found our pricing competitive and that your 'pristine' iPhone arrived just as described. It's wonderful to know that the delivery was fast and that you had a great overall experience with Smart Cellular.
Your recommendation means a lot to us! If you ever need assistance or have any questions in the future, please don’t hesitate to get in touch. We're here to help and look forward to serving you again!
Best regards,
The Smart Cellular Team
Dear Valued Customer,
Thank you for your fantastic 4-star review! We're delighted to hear that you’ve consistently been happy with the quality of the phones you've purchased over the years. Your loyalty means a lot to us!
If you ever have any questions or need assistance, please reach out. We look forward to serving you again and continuing to meet your expectations!
Best regards,
The Smart Cellular Team
“Very good phone although wrong colour was sent to me but they sorted it out really quickly.
Was a bit confused with website as I thought I order premium next day but didn’t.
Will definitely be ordering again for you.”
Dear Chloe,
Thank you for your thoughtful 4-star review! We're glad to hear that you’re enjoying your phone and that we were able to resolve the color mix-up quickly. Your feedback regarding the website confusion is valuable, and we’ll work on making those details clearer for our customers.
We appreciate your understanding and look forward to your next order. If you have any questions or need assistance in the future, please don’t hesitate to reach out.
Best regards,
The Smart Cellular Team
Dear Caroline,
Thank you so much for your fantastic 5-star review! We're thrilled to hear that your daughter is enjoying her new iPhone 13 and that everything arrived quickly and in great condition. It’s always our goal to provide reasonable prices and excellent service, and we’re glad to know you had a smooth experience with us.
If you ever need assistance or have any questions in the future, please don’t hesitate to reach out. We look forward to serving you again!
Best regards,
The Smart Cellular Team
“I ordered an iPhone 14 from the website, I was sceptical at first as there were some negative reviews but I must say that buying from them was actually really easy. Delivery was promised as next day during check out but reality was that it took a few days. I ordered on the Thursday and it was dispatched on the Monday and delivered on the Tuesday.
The phone is in great condition and we can't actually see any scratches on it. I have to say, I am very happy with the quality and the service and I will recommend them to friends. I will definitely use them again in the future.”
Dear Valued Customer,
Thank you for your fantastic 5-star review! We're thrilled to hear that your experience ordering the iPhone 14 was easy and that you're satisfied with both the quality of the phone and our service. While we aim for next-day delivery, we appreciate your understanding regarding the timing.
Your recommendation means a lot to us, and we can’t wait to welcome you back for your future purchases. If you have any questions or need assistance, please feel free to reach out.
Best regards,
The Smart Cellular Team
Dear Carly,
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you experienced great service and fast delivery, and that your order arrived in excellent condition with no marks. It means a lot to us that you would recommend us and consider ordering again!
Your satisfaction is our top priority, and we truly appreciate your positive feedback. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. We can't wait to serve you again!
Best regards,
The Smart Cellular Team
“Second time purchasing from Smart Cellular and both experiences have been great. Easy to navigate website, great prices and fast delivery. The phones have been in the described condition (first one “pristine”, literally like new, second one one “excellent” and is great.)
We wouldn’t hesitate to use again.”
Dear Graham,
Thank you so much for your fantastic 5-star review! We're thrilled to hear that your second experience with Smart Cellular was just as great as the first. It’s wonderful to know that you found our website easy to navigate, enjoyed our competitive prices, and experienced fast delivery.
We take pride in ensuring that our phones meet the described conditions, and it’s rewarding to know that you're satisfied with both your purchases. Your trust in us means a lot, and we can’t wait to welcome you back for your next order!
If you need any assistance or have any questions in the future, please don’t hesitate to reach out.
Best regards,
The Smart Cellular Team
Dear R,
Thank you so much for your amazing 5-star review! We're thrilled to hear that you've had another great experience with us and that you’re pleased with both our service and product. It's wonderful to be a part of your mobile journey with your third phone purchase!
Your continued support means a lot to us. Should you need anything else in the future, don't hesitate to reach out. We look forward to assisting you again!
Best regards,
The Smart Cellular Team
Posted 2 months ago
Dear R,
Thank you so much for your fantastic 5-star review! We’re thrilled to know that you’ve had another great experience with us and that you’re pleased with your new phone. Your loyalty means a lot to us!
If you ever need assistance or have questions in the future, please don’t hesitate to reach out. We’re here to help and look forward to serving you again!
Best regards,
The Smart Cellular Team
Dear Valued Customer,
Thank you for your honest 3-star review! We're glad to hear that you are happy with the condition of the phone and its battery life. However, we sincerely apologize for the delay in delivery.
Your feedback is crucial to us, and we will certainly take it into account to improve our shipping times in the future. If you need any further assistance or have more feedback to share, please feel free to reach out. We appreciate your support!
Best regards,
The Smart Cellular Team
Dear Khaled,
Thank you so much for your fantastic 5-star review! We're delighted to hear that your phone arrived swiftly and in perfect condition, and it’s wonderful to know it’s working flawlessly for you.
Your satisfaction means a lot to us, and we truly appreciate your kind words. Should you need any further assistance or have any questions in the future, please don’t hesitate to reach out. We’re here to help and look forward to serving you again!
Best regards,
The Smart Cellular Team
“Quick delivery. Paid for a black iPhone 12 128 GB in pristine condition. Received a white version but it does appear pristine. In full working order. 86% battery. Quick reply from sales team and happy to either exchange for a new handset or £10 refund.
Also paid for an official apple charger (appears a bit scuffed - didn’t realised this was refurbished as well) lightning cable didn’t arrive but they say they will send as well.”
Dear Valued Customer,
Thank you for your thoughtful 4-star review! We appreciate your feedback about the quick delivery and the condition of the phone. We're glad to hear it’s in pristine condition and working well for you.
We apologize for the mix-up with the color and the lightning cable, but it’s great to know our sales team has been responsive and offered options that work for you. Your satisfaction is our priority, and we’re here to ensure you’re happy with your purchase.
If there’s anything more we can assist you with or if you have any further questions, please don’t hesitate to reach out. We look forward to serving you again!
Best regards,
The Smart Cellular Team
“Delivery was a little longer than anticipated but was kept informed. Customer service was excellent. Phone in fantastic condition. Would thoroughly recommend.”
Dear Bonnie,
Thank you so much for your fantastic 5-star review! We're delighted to hear that you were satisfied with our customer service and that your phone arrived in fantastic condition. We strive to keep our customers informed throughout the process, and your recommendation means the world to us!
If you have any questions or need support in the future, don’t hesitate to reach out. We look forward to serving you again!
Best regards,
The Smart Cellular Team
Dear Diane,
Thank you for your fantastic 5-star review! We’re thrilled to hear that you're very pleased with your iPhone 11 and find it smart, quick, and easy to use. Your satisfaction is what we aim for, and it’s wonderful to know we hit the mark!
If you have any questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your feedback and look forward to serving you again soon!
Best regards,
The Smart Cellular Team
Dear Diane,
Thank you for your fantastic 5-star review! We're thrilled to hear that you are pleased with your iPhone 11 and that you find it to be the perfect size, quick, and stylish. Your satisfaction is our top priority, and knowing that you love your new device truly makes our day!
If you need any assistance or have questions in the future, please feel free to reach out. We look forward to serving you again!
Best regards,
The Smart Cellular Team
