Smart Cellular Reviews

4.1 Rating 2,573 Reviews
78 %
of reviewers recommend Smart Cellular

Write Your review

Tell us how Smart Cellular made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Smart Cellular 5 star review on 31st May 2024
Witty Pin****
Smart Cellular 5 star review on 31st May 2024
Sam****
Smart Cellular 5 star review on 31st May 2024
Dar****
Smart Cellular 5 star review on 31st May 2024
Co****
Smart Cellular 5 star review on 31st May 2024
Anony****
Smart Cellular 5 star review on 31st May 2024
J***
Smart Cellular 5 star review on 31st May 2024
J***
1018
Anonymous
Anonymous  // 01/01/2019
After a bit of chasing and a slight lack of communication, everything settled. Despatch and delivery were efficient and phone as marketed.
Smart Cellular 4 star review on 15th February 2024
Helpful Report
Posted 3 months ago
Dear Reviewer,Thank you so much for your 4-star rating and for taking the time to share your feedback about Smart Cellular. We truly appreciate it! We apologize for any inconvenience caused by the initial lack of communication and appreciate your patience while everything was sorted out. We are glad to hear that the dispatch and delivery processes were efficient, and that the phone lived up to its marketing. Thank you once again for your positive review and for choosing Smart Cellular. We look forward to serving you in the future.
Posted 3 months ago
Bought two phones, problem with the 1st one as slightly delayed but did come on 8th day & the 2nd one delivered in 7 days. Phones are good & price was the best around so 2 very happy 10 year olds
Smart Cellular 4 star review on 14th February 2024
Helpful Report
Posted 3 months ago
Dear Tracy,Thank you so much for taking the time to leave a 4-star rating for Smart Cellular! We really appreciate your feedback. We're glad to hear that you had a positive experience with our service. We apologize for the slight delay with the first phone, but we're happy to know that it eventually arrived on the 8th day. Additionally, it's great to hear that the second phone was delivered promptly in just 7 days. We're thrilled that both phones turned out to be good, and we're even more pleased to hear that your 10-year-olds are very happy with their new devices. Our goal is to provide the best prices around, so we're glad that we met your expectations in that regard. Thanks again for choosing Smart Cellular. If you have any other questions or need further assistance, please don't hesitate to reach out. We value your satisfaction and look forward to serving you again.
Posted 3 months ago
Ordered late Friday afternoon, then discovered that would be posted on Monday delivered on Tuesday that was good. Bit disappointing in that ordered it in excellent condition, case and back great But screen has more scratches and digs than I expected, description dose say light signs of wear hopefully a screen protector will help .
Smart Cellular 4 star review on 14th February 2024
Helpful Report
Posted 3 months ago
Dear Alan,Thank you so much for your recent 4-star rating of Smart Cellular! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. We apologize for any disappointment caused by the scratches and digs on the screen of your order. We understand that you were expecting it to be in excellent condition, and we apologize for any confusion caused by the description mentioning light signs of wear. We appreciate your understanding and hope that a screen protector will help alleviate any concerns. We strive to provide the best possible products and customer service, and your feedback helps us to improve. If there is anything else we can assist you with, please don't hesitate to reach out to us. Thank you once again for choosing Smart Cellular. We look forward to serving you again in the future.
Posted 3 months ago
šŸ˜Š šŸ˜ŠšŸ˜ŠšŸ˜ŠšŸ˜ŠšŸ˜ŠšŸ˜ŠšŸ˜ŠšŸ˜ŠšŸ˜ŠšŸ˜ŠšŸ˜ŠšŸ˜ŠšŸ˜ŠšŸ˜ŠšŸ˜ŠšŸ˜ŠšŸ˜Š
Helpful Report
Posted 3 months ago
Dear [Reviewer],Thank you so much for taking the time to rate Smart Cellular with 4 stars! We truly appreciate your positive feedback and are thrilled that you had a great experience with our services. šŸ˜Š šŸ˜ŠšŸ˜ŠšŸ˜ŠšŸ˜ŠšŸ˜ŠšŸ˜ŠšŸ˜ŠšŸ˜ŠšŸ˜ŠšŸ˜ŠšŸ˜ŠšŸ˜ŠšŸ˜ŠšŸ˜ŠšŸ˜ŠšŸ˜ŠšŸ˜ŠšŸ˜Š We strive to provide excellent customer service and offer top-notch products, so it's wonderful to know that we met your expectations. If there's anything else we can do to further enhance your experience, please don't hesitate to let us know. We value your satisfaction and are always here to assist you. Once again, thank you for your kind words and for choosing Smart Cellular. We look forward to serving you in the future! Best regards, [Your Name]
Posted 3 months ago
Arrived a few days after the stated dad but it was well packed and worth the wait
Smart Cellular 4 star review on 12th February 2024
Helpful Report
Posted 3 months ago
Thank you so much for your 4-star rating of Smart Cellular! We greatly appreciate your feedback and are thrilled to hear that you found our product well packed and worth the wait. We apologize for any inconvenience caused by the delayed delivery, but we're glad it arrived just a few days later. Your satisfaction means a lot to us, and we hope to exceed your expectations in the future.
Posted 3 months ago
Phone as described was recommended the company by my daughter Aā­ļø
Smart Cellular 4 star review on 10th February 2024
Helpful Report
Posted 3 months ago
Dear valued customer,Thank you so much for taking the time to rate Smart Cellular with 4 stars. We truly appreciate your support and feedback. We're thrilled to hear that you found the phone as described and that you were recommended to our company by your daughter. At Smart Cellular, we strive to provide top-notch products and excellent customer service. Your positive experience means a lot to us and we're glad we could meet your expectations. If you have any further inquiries or need assistance in the future, please don't hesitate to reach out to us. Once again, thank you for choosing Smart Cellular and for your kind words. We look forward to serving you again! Best regards, Smart Cellular Customer Service
Posted 3 months ago
Able to use a fresh phone at a good price replacing a lost phone
Smart Cellular 4 star review on 10th February 2024
Helpful Report
Posted 3 months ago
Dear [Reviewer],Thank you so much for taking the time to rate Smart Cellular with 4 stars! We truly appreciate your feedback and are thrilled that you had a positive experience with our service. We are glad to hear that you were able to use a fresh phone at a good price to replace your lost phone. Our team is committed to providing high-quality products at affordable prices, and we're happy to know that we could meet your needs. If you have any further questions or require any assistance, please don't hesitate to reach out to us. We look forward to serving you again in the future. Warm regards, [Your Name]
Posted 3 months ago
iphone 8. Excellent condition with 87% battery life at a good price. Took four days to arrive but happy with the phone.
Smart Cellular 4 star review on 10th February 2024
Helpful Report
Posted 3 months ago
Dear Steve,Thank you so much for taking the time to rate Smart Cellular with 4 stars. We sincerely appreciate your positive feedback and are thrilled to hear that you are happy with your recent purchase. We are delighted to know that the iPhone 8 you received is in excellent condition, boasting 87% battery life, and all at a good price. Your satisfaction is our utmost priority, and it brings us joy to know that we met your expectations. We apologize for any inconvenience caused by the slight delay in the delivery, but we're glad to hear that the phone ultimately arrived as intended. We appreciate your patience and understanding throughout the shipping process. Once again, Steve, thank you for choosing Smart Cellular. We value your business and hope to serve you even better in the future. Should you have any further inquiries or require assistance, please don't hesitate to reach out to us. Best regards, [Your Name] Smart Cellular Team
Posted 3 months ago
Iā€™d love to give a top review. Most importantly the iPhone 15 handset was in pristine condition. The reason this is not a perfect experience is because I had great difficulty receiving my order and ended up receiving it approx 2 weeks after purchasing. I had to do a lot of chasing to try and get customer service to help. Also the extra cable and UBS plug were overpriced and wish Iā€™d have ordered elsewhere for the saving but other than that happy overall and would use again.
Helpful Report
Posted 3 months ago
Dear Vic,Thank you so much for taking the time to rate Smart Cellular with 4 stars. We really appreciate your feedback and we're glad to hear that you were satisfied with the condition of the iPhone 15 handset. We apologize for the inconvenience you experienced with the order fulfillment process. We understand that waiting for two weeks to receive your purchase can be frustrating. We'll definitely take your feedback into consideration and work on improving our delivery times. We're also sorry to hear that you found our extra cable and USB plug to be overpriced. We strive to provide our customers with the best value for their money, so we'll make sure to review our pricing and consider adjustments. Overall, we're pleased that you had a positive experience with us and we would be honored to serve you again in the future. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you again for choosing Smart Cellular! Best regards, Smart Cellular Customer Service
Posted 3 months ago
Lovely item just as described
Smart Cellular 4 star review on 9th February 2024
Helpful Report
Posted 3 months ago
Dear [Reviewer],Thank you so much for taking the time to rate Smart Cellular with 4 stars! We greatly appreciate your feedback and are delighted to hear that you were satisfied with your experience. Lovely item just as described. We strive to provide accurate product descriptions so our customers can make informed decisions, and we're glad to know that you found your item to be exactly as expected. Once again, we thank you for choosing Smart Cellular. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Best regards, [Your Name]
Posted 3 months ago
Son was happy with the phone he got
Helpful Report
Posted 3 months ago
Thank you so much for taking the time to give us a 4-star rating for Smart Cellular! We truly appreciate your feedback and support. We are glad to hear that your son was happy with the phone he got. Ensuring customer satisfaction is our top priority, and it brings us joy to know that we were able to meet your expectations. Thank you again for choosing Smart Cellular. We value your patronage and look forward to serving you in the future.
Posted 3 months ago
I first ordered a iPhone 11 Pro Max and decided it was too big and heavy Smart Cellular changed it and refunded the postage. The new phone is like new very happy with it
Helpful Report
Posted 3 months ago
Dear Brian,Thank you so much for your fantastic 4-star rating and for taking the time to share your feedback about Smart Cellular. We truly appreciate it! We are delighted to hear that you had a positive experience with us. It is excellent to know that our team swiftly addressed your concern regarding the size and weight of the iPhone 11 Pro Max. We always strive to go above and beyond for our customers, and we are thrilled that we were able to assist you by exchanging the phone and refunding the postage. Your happiness with the new phone is our ultimate goal, so it brings us great joy to hear that you are satisfied with its condition. We hope that it continues to serve you exceptionally well. Once again, we genuinely appreciate your kind words and your support. Please don't hesitate to reach out if there is anything else we can assist you with in the future. We look forward to serving you again! Best regards, Smart Cellular Team
Posted 3 months ago
Nice phones perfect for what I paid for them thanks
Helpful Report
Posted 3 months ago
Dear Billie,Thank you so much for taking the time to leave us a 4-star rating for Smart Cellular. We truly appreciate your feedback and are thrilled to hear that you found our phones to be nice and perfect for the price. Your words make all our efforts worthwhile, and we're grateful for your support. If you have any further questions or need any assistance, please don't hesitate to reach out to us. Once again, thank you for choosing Smart Cellular. We look forward to serving you in the future! Best regards, Smart Cellular Customer Support
Posted 3 months ago
Ordered a Samsung S21 5G at a very good price with Ā£15 off. Received delivery in perfect time,actually the next day from when dispatched. Just in time for me to gift to a friend on his birthday abroad. Only issue was the state of the phone which was not excellent as stated with a few dents and marks on the body of the phone. Phone works fine with no lagging issue or such whatsoever. Will still buy again from here but maybe in pristine condition only. Also communication with staff by email was great as they answered my queries straightaway and organising delivery on the day I needed the item.
Helpful Report
Posted 3 months ago
Thank you, Shazib, for your 4-star rating of Smart Cellular. We appreciate your feedback and are thrilled to hear that you found our prices to be very competitive, with a generous Ā£15 off on your Samsung S21 5G order. It's fantastic that the delivery arrived promptly, just in time for your friend's birthday abroad. We apologize for the dents and marks on the phone, as it should have been in excellent condition as advertised. Nonetheless, we're glad to know the phone is functioning perfectly without any issues. Rest assured, we'll take your feedback into account and strive to deliver smartphones in pristine condition. We're also delighted to hear that our customer service team promptly addressed your queries and organized the delivery to meet your required date. We look forward to serving you again in the future.
Posted 3 months ago
Good price
Helpful Report
Posted 3 months ago
Thank you so much for taking the time to review Smart Cellular! We greatly appreciate your 4-star rating and the positive feedback. It's wonderful to hear that you found our prices to be good. We strive to offer our customers competitive rates without compromising on the quality of our services. We hope that you continue to enjoy our products and services, and please don't hesitate to reach out if you have any further questions or concerns. Thank you again for choosing Smart Cellular!
Posted 3 months ago
Very good delivery iPhone excellent condition, took me a while to transfer data , just my age !!
Smart Cellular 4 star review on 6th February 2024
Helpful Report
Posted 3 months ago
Dear Lynda,Thank you so much for your 4-star rating of Smart Cellular! We truly appreciate your feedback and are delighted to hear that you had a positive experience with us. We're glad you found our delivery service to be very good, and we take pride in providing high-quality iPhones in excellent condition. We understand that transferring data can sometimes be a bit challenging, especially with the advancements in technology. Don't worry, you're not alone! Should you ever need any assistance or have any questions, our support team is here to help. Thank you once again for your kind review. We value your satisfaction and hope to serve you even better in the future! Best regards, [Your Name]
Posted 3 months ago
Great price. Good website. Phone arrived well packaged and was in very good condition.
Helpful Report
Posted 3 months ago
Dear Phil,Thank you so much for your 4-star rating of Smart Cellular! We genuinely appreciate your support and feedback. We're thrilled to hear that you found our prices great and our website user-friendly. It's also wonderful to know that your phone arrived well packaged and in excellent condition. Your satisfaction is our priority, and we look forward to serving you again in the future. Best regards, Jeff S and the Smart Cellular Team
Posted 3 months ago
Stuff great, delivery took longer than expected.
Helpful Report
Posted 3 months ago
Dear Customer, Thank you so much for taking the time to rate Smart Cellular with four stars! We truly appreciate your feedback and are thrilled to hear that you had a great experience overall. We understand that delivery time is a crucial aspect of customer satisfaction, and we apologize for any inconvenience caused by the longer-than-expected delivery. We are constantly working on improving our delivery process to ensure a seamless experience for our customers. Thank you again for your kind words and for choosing Smart Cellular. We value your support and hope to serve you even better in the future. Best regards, Jeff S
Posted 3 months ago
Ordered apple I phone 12 in blue received it yesterday extremely satisfied šŸ˜Œ in excellent condition no chips scratches awesome
Helpful Report
Posted 4 months ago
Dear Bob, Thank you so much for your 4-star rating of Smart Cellular! We truly appreciate your feedback and are delighted to hear that you are extremely satisfied with your recent order of the Apple iPhone 12 in blue. It's fantastic to know that your new phone arrived in excellent condition without any chips or scratches. We're thrilled to have provided you with an awesome experience. If you ever need any assistance in the future, please don't hesitate to reach out. Thank you once again, and we hope you continue to enjoy your new iPhone 12! šŸ˜Œ Best regards, Smart Cellular Team
Posted 4 months ago
Phone is in perfect in Condition thank you
Helpful Report
Posted 4 months ago
Dear Billie,Thank you so much for your kind 4-star rating of Smart Cellular! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with us. It means a lot to us that you took the time to share your thoughts. We are glad to know that the phone you received is in perfect condition. It is always our priority to offer top-notch products and ensure customer satisfaction. If you ever have any questions or need assistance in the future, please don't hesitate to reach out to us. Once again, thank you for choosing Smart Cellular. We value your support and we look forward to serving you again in the future. Phone is in perfect in Condition, thank you! Best regards, [Your Name]
Posted 4 months ago
Smart Cellular is rated 4.1 based on 2,573 reviews