Smart Cellular Reviews

4.1 Rating 2,469 Reviews
77 %
of reviewers recommend Smart Cellular

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Smart Cellular 5 star review on 17th May 2024
M****
Smart Cellular 5 star review on 13th May 2024
Paul Houg****
Smart Cellular 5 star review on 13th May 2024
Linda Crund****
Smart Cellular 5 star review on 13th May 2024
S****
Smart Cellular 5 star review on 13th May 2024
K***
Smart Cellular 5 star review on 13th May 2024
R ****
Smart Cellular 5 star review on 13th May 2024
Anony****
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Anonymous
Anonymous  // 01/01/2019
Arrived on time, product as described, price was good.
Helpful Report
Posted 3 weeks ago
Thank you so much for providing us with a four-star rating for Smart Cellular! We truly appreciate your time and effort in sharing your positive experience with us. It's great to hear that your purchase arrived on time and that the product met your expectations. We're also glad to know that you found the price to be reasonable. At Smart Cellular, we always strive to provide excellent service, prompt delivery, and high-quality products at competitive prices. Your feedback motivates us to continue our efforts in delivering the best possible experience to our valued customers. Once again, thank you for choosing Smart Cellular and for your wonderful review. If you have any further comments or questions, please feel free to reach out to us. We're here to assist you.
Posted 3 weeks ago
Service all good so far.
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Posted 3 weeks ago
Dear Thank you so much for taking the time to rate Smart Cellular with 4 stars! We truly appreciate your support and are glad to hear that you are satisfied with our service so far. Service all good so far. We are committed to providing excellent customer service and ensuring that your mobile experience remains smooth and seamless. If there is anything else we can assist you with or if you have any feedback to share, please don't hesitate to reach out. Once again, thank you for choosing Smart Cellular. We value your business and look forward to serving you even better in the future! Best regards, Smart Cellular Team
Posted 3 weeks ago
I had a positive experience, and planning to buy more phones from the website in the future.
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Posted 3 weeks ago
Dear Jackie, Thank you so much for taking the time to rate Smart Cellular with 4 stars. We truly appreciate your feedback and are glad to hear that you had a positive experience with us. It's fantastic to hear that you are planning to buy more phones from our website in the future. We look forward to continuing to provide you with excellent products and service. Thank you again for choosing Smart Cellular. We hope to serve you again soon!
Posted 3 weeks ago
Delivered on next day, the phone is same as mentioned in the description.
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Posted 4 weeks ago
Thank you so much, Seamus, for your four-star rating of Smart Cellular! We greatly appreciate your feedback and support. Delivered on the next day, we're thrilled to hear that the phone you received matches the description perfectly. If you have any further questions or require any assistance, please don't hesitate to reach out. We value your satisfaction as our top priority. Thanks again, and have a fantastic experience with your new phone!
Posted 3 weeks ago
I am so happy with their service, they offered 18 months warranty for their products.
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Posted 4 weeks ago
Dear Steven,Thank you so much for taking the time to give Smart Cellular a 4-star rating! We truly appreciate your feedback and are thrilled to hear that you are happy with our service. We are particularly pleased that you found our 18 months warranty offering for our products to be beneficial. We strongly believe in providing our valued customers with top-notch quality and peace of mind, and it's wonderful to know that our warranty policy has contributed to your satisfaction. Thank you once again for choosing Smart Cellular. If there's anything else we can do to further enhance your experience, please don't hesitate to let us know. We look forward to serving you again in the future!
Posted 3 weeks ago
I am delighted to share my experience I am very pleased with the purchase! It's great that the phone was in excellent condition, and had a positive experience with the service and pricing.
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Posted 4 weeks ago
Hi, Thank you very much for your review, we greatly appreciate your time. We are happy to let you know that Smartcellular is running the Next Day Deals Offer for the whole month. Please don't forget to grab your next smartphone at the best price from the best place. Free wireless pack with all the orders placed between 08th March and 30th April, and Get extra £15 Off, use code : NEXT15 with every purchase. Visit our website for the best deals: https://www.smartcellular.co.uk/next-day-deals For any issues or queries please email us at sales@smartcellular.co.uk
Posted 4 weeks ago
Excellent service and a great way to replace a iphone. You save hundreds of pounds, isn't amazing.
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Posted 4 weeks ago
Dear Mary,Thank you so much for taking the time to rate Smart Cellular with 4 stars. We really appreciate your feedback and are thrilled to hear that you had a positive experience with us. "Excellent service and a great way to replace an iPhone. You save hundreds of pounds, isn't it amazing." Your kind words mean a lot to us, and we're delighted that our service provided you with such value for money. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thanks again for choosing Smart Cellular!
Posted 3 weeks ago
I had the issue with phone was resolved with the help of customer service. A responsive and effective customer service team can make a significant difference in your overall experience
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Posted 4 weeks ago
Dear Emily,Thank you so much for giving Smart Cellular a four-star rating! We truly appreciate your feedback and are happy to hear that you had a positive experience with our customer service team. We understand that issues with phones can be frustrating, but we are glad to hear that our customer service team was able to assist you and resolve the problem. Our goal is to provide responsive and effective support to all our customers, and it's great to know that their efforts made a significant difference in your overall experience. We value your satisfaction and will continue striving to deliver excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. We look forward to serving you again!
Posted 3 weeks ago
Phone matched the description and gas 84% battery health. My preferred colour wasn't available but this was quickly resolved.
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Posted 4 weeks ago
Thank you for your 4-star rating of Smart Cellular! We greatly appreciate your feedback and are delighted to hear that you found the phone to match the description and have a battery health of 84%. We apologize for the inconvenience caused by your preferred color not being available initially, but we're glad to know that our team swiftly resolved the issue for you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you once again for choosing Smart Cellular!
Posted 3 weeks ago
I have recieved the phone in just four days after ordering and finding it in perfect working condition, makes me happy and excited.
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Posted 4 weeks ago
Dear Daniel,Thank you so much for leaving us a 4-star rating for Smart Cellular! We truly appreciate your feedback and trust in our services. We are delighted to hear that you received your phone within just four days after placing your order. It brings us immense joy to know that it arrived in perfect working condition. Your happiness and excitement about your purchase are truly gratifying for us as well. We are committed to delivering a seamless customer experience, and your positive review reaffirms that we are on the right track. We value your continued support and are always here to assist you with any queries or concerns. Thank you again for choosing Smart Cellular. We look forward to serving you in the future!
Posted 3 weeks ago
Getting your phone a day earlier is always a pleasant surprise and I am one of them who had good such expereince with SmartCellular. The phone looked like new and battery also seems fine.
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Posted 1 month ago
Dear Angela,Thank you so much for taking the time to rate Smart Cellular with four stars! We truly appreciate your feedback. We are delighted to hear that you had a pleasant surprise by receiving your phone a day earlier. At Smart Cellular, we always strive to provide exceptional service and exceed our customers' expectations. It's great to know that you experienced this firsthand. We're also glad that the phone you received looked like new, and the battery performance seems fine. Customer satisfaction is our top priority, and we take pride in delivering high-quality products. We're grateful for your support and hope you continue to have a positive experience with Smart Cellular. If you have any further questions or need assistance, please don't hesitate to reach out to us. Thank you again for choosing Smart Cellular!
Posted 3 weeks ago
Pleased with Smart Cellular experience, very nervous at beginning but now confident and happy.
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Posted 1 month ago
Dear Sarah,Thank you so much for your 4-star rating of Smart Cellular! We truly appreciate your feedback and support. We are thrilled to hear that you were pleased with your experience with us. We understand that starting something new can be nerve-wracking, but we are pleased to know that we were able to provide you with the confidence and satisfaction you were looking for. If there's anything we can do to further enhance your experience, please don't hesitate to let us know. We are committed to continuously improving our services and ensuring your happiness as our valued customer. Once again, thank you for choosing Smart Cellular. We look forward to serving you in the future. Best regards, [Your Name]
Posted 1 month ago
Because my wife used her credit card to buy my phone and then quoted my email address, my purchase was placed on hold This is a positive control It did however take me a while to resolve the issue. This was a bit annoying
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Posted 1 month ago
Dear Devinder,Thank you for your 4-star rating of Smart Cellular! We appreciate your positive feedback and are glad to hear that you were satisfied with your purchase overall. We apologize for any inconvenience caused by the hold placed on your purchase due to the credit card and email address combination. We understand that resolving this issue may have taken longer than expected, and we apologize for any annoyance it may have caused. We appreciate your patience and understanding throughout the process. Thank you once again for your support and for choosing Smart Cellular. If you have any further questions or concerns, please feel free to reach out to us.
Posted 1 month ago
I recently bought a iPhone 11 , it was in pristine condition for a reasonable price, really pleased with the phone and I would deal with smart cellular agin.
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Posted 1 month ago
Dear Barry,Thank you very much for taking the time to rate Smart Cellular with four stars! We truly appreciate your feedback and we're thrilled to hear about your positive experience. We're delighted to know that you recently purchased an iPhone 11 from us and found it to be in pristine condition. It's always our aim to provide our customers with top-notch products at reasonable prices, and we're glad that we were able to meet your expectations. We're also thrilled to hear that you're pleased with your new phone. If there is anything else we can assist you with or if you have any questions in the future, please don't hesitate to reach out to us. We value your continued support and hope to have the opportunity to serve you again in the future. Thank you once again for choosing Smart Cellular!
Posted 1 month ago
Have ordered from this company before and was pleased with the quality of the phone altho it took a bit longer to arrive than I had been told initially. This time was fairly quick and the pristine iPhone X was fairly described and a competitive price. Would recommend.
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Posted 1 month ago
,Thank you so much for taking the time to leave us a 4-star rating on Smart Cellular! We truly appreciate your support and feedback. We are thrilled to hear that you had a positive experience with us before and were satisfied with the quality of the phone, despite the slight delay in delivery. We apologize for any inconvenience caused at that time. It's fantastic to learn that this time around, the delivery was fairly quick and the iPhone X received was accurately described and competitively priced. Your recommendation means a lot to us, and we are grateful for your trust in our products. Thank you once again for choosing Smart Cellular. We hope to continue providing you with excellent service and high-quality devices in the future. Best regards, Smart Cellular Team
Posted 1 month ago
Phone is as described, pleased with 87% battery health, marked as 4 star as delivery was not next day as per order. Keep getting asked to give 5 star review in order to get free gift but want to give honest review.
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Posted 1 month ago
Dear ,Thank you for taking the time to rate Smart Cellular with 4 stars. We are glad to hear that the phone met your expectations and that you are pleased with the 87% battery health. We appreciate your honesty regarding the delivery time, and apologize for any inconvenience caused in this regard. We completely understand your stance on providing an honest review. At Smart Cellular, we value the genuine feedback from our customers and believe in the importance of providing a platform where everyone can express their opinions freely. We appreciate your loyalty and understand your preference for an unbiased evaluation. Once again, we sincerely appreciate your feedback and hope to serve you again in the future. If you have any further questions or concerns, please don't hesitate to reach out to us. Best regards, Smart Cellular Team
Posted 1 month ago
Purchased iPhone 13 pro, very happy with phone, condition as described, very competitive price and prompt delivery. Will recommend to friends and family.
Smart Cellular 4 star review on 15th April 2024
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Posted 1 month ago
Dear Ramesh,Thank you for your 4-star rating and feedback on Smart Cellular! We greatly appreciate your support. We are thrilled to hear that you have purchased the iPhone 13 Pro and that you are very happy with the phone. It is excellent to know that its condition matched the description and that you found our pricing to be very competitive. Moreover, we are delighted that the delivery was prompt. We sincerely appreciate your recommendation to friends and family. If there is anything else we can assist you with, please feel free to reach out. Thank you again for choosing Smart Cellular!
Posted 1 month ago
Easy to order. Good communication
Smart Cellular 4 star review on 14th April 2024
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Posted 1 month ago
Dear valued customer,Thank you for your 4-star rating and for taking the time to review Smart Cellular. We truly appreciate your feedback and we're delighted to hear that you found our ordering process easy and our communication satisfactory. At Smart Cellular, our main goal is to provide a seamless and convenient experience for our customers, and we're glad to know that we were able to meet your expectations. Should you have any further inquiries or require assistance in the future, please don't hesitate to reach out to us. We look forward to serving you again.
Posted 1 month ago
The ordering process was straight forward and the item arrived in the described condition. Phone only had a very minor scratch (2mm) on metal around rear camera lens which will have no impact on photos and can only be seen when looking very closely. For those that may be interested the battery health was 88% upon receipt for a “Pristine” condition phone. Only negative was the delivery time wasn’t as advertised but it still didn’t take too long. Order evening of 28th March, arrived afternoon of Saturday 6th April - so just over a week.
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Posted 1 month ago
Dear Andy,Thank you so much for your 4-star rating of Smart Cellular! We truly appreciate your feedback and are delighted to hear that you found the ordering process straightforward. We are also glad that the item arrived in the condition as described, with only a minor scratch on the metal around the rear camera lens. We assure you that this scratch will not affect the quality of your photos and can barely be seen unless closely inspected. Additionally, we would like to inform you that the battery health of the phone you received was at 88% upon receipt, which is quite impressive for a "Pristine" condition phone. We apologize for any inconvenience caused by the delivery time not being as advertised. However, we're glad to know that it did not take too long and arrived in a reasonable timeframe. Your feedback is valuable to us, and we will continue to improve our delivery process. Once again, thank you for choosing Smart Cellular. We value your trust and hope to serve you again in the future. Best regards, The Smart Cellular Team
Posted 1 month ago
Excellent price and phone in very good condition. Arrived next day - although the website showed the order as in process it had clearly already been sent. I contacted the love chat but the phone arrived while they were looking into it.
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Posted 1 month ago
Dear,Thank you so much for taking the time to leave us a 4-star rating for your experience with Smart Cellular. We truly appreciate your feedback! We are glad to hear that you found our prices to be excellent and that the phone you received was in very good condition. We understand the importance of prompt delivery, and we're thrilled that your order arrived the very next day. We apologize for any confusion caused by the order status on our website, but we're happy to hear that your phone arrived before the issue was resolved. Once again, thank you for choosing Smart Cellular. We value your support and hope to continue exceeding your expectations in the future.
Posted 1 month ago
Smart Cellular is rated 4.1 based on 2,469 reviews