“I ordered an Apple iPhone 14, it arrived within 7 days by Royal Mail and within the time scale I was given.
It was well packaged and also contained a charger wire and SIM card extractor.
It was in pristine condition and very easy to set up.
Overall I am pleased with my purchase and service given.”
Dear Adrian,
Thank you for your 5-star review! We’re thrilled to hear the iPhone 14 arrived quickly, well packaged, and in pristine condition. It’s great that it was easy to set up and that you’re pleased with the purchase and our service.
Warm regards,
Team Smart Cellular
“Delayed dispatched and no replies from phone calls or emails. Eventually arrived and received the wrong colour phone and not in a great condition.
Have returned it awaiting refund.
No apologies. Half the time its an AI response.
Customer service is no existent”
Hi Anna,
We’re truly sorry for the inconvenience caused.
Please contact our support team with your details. We’ll prioritise your case and process with a resolution as soon possible, and we’ll ensure you’re kept updated.
We’ll make this right.
Kind regards,
Team Smart Cellular
“Pleased with the refurbished mobile phone. Excellent service and delivery and purchased at a very reasonable price too. Would highly recommend this company.”
Dear Danka,
Thank you for your 5-star review! We’re thrilled you’re pleased with the refurbished phone, our service, and the price. We appreciate your recommendation.
Warm regards,
Team Smart Cellular
“Smart Cellular are superb. Good phones , good prices, good guarantee, good offers and even additional discount codes.
Just bought a pristine S23+ from them. As usual the phone is perfect and works perfectly. This must be the third or fourth phone we have bourght from them in this house and we are never disappointed. Delivery was 2 days from ordering but I ordered late a night so 1 day really.
We will be back again without a doubt.”
Dear Mark,
Thank you for your 5-star review! We’re thrilled to hear you’re enjoying the S23+ and that you’ve had such positive experiences with our phones, prices, guarantees, and offers. It’s fantastic to know delivery was quick and that you’ll be back for more.
Warm regards,
Team Smart Cellular
“I ordered a phone on Monday and received it by the Friday. The condition was as described unlike other sites and the price was much more reasonable. Don’t expect updates every five min and be patient as it might not be the two working days as stated. I had a couple of queries which were answered in good time. Highly recommend as I feel this company doesn’t try and rip you off.”
Dear AVJ,
Thank you for your 5-star review! We’re glad to hear your phone arrived by Friday, in the condition described, at a fair price, and that your queries were answered promptly. We appreciate your patience with updates and are grateful for your recommendation.
Warm regards,
Team Smart Cellular
Dear Reviewer,
Thank you for your 5-star review! We’re thrilled to hear you’re impressed with our AI assistant. We appreciate your feedback and are glad you had a great experience.
Warm regards,
Team Smart Cellular
“Great prompt delivery. Got the wrong coloured phone but that wasn’t a problem. I tried to call them with a query but there was no one to answer a call. But they responded very quickly to my email.”
Dear Reviewer,
Thank you for your 4-star review! We’re glad the prompt delivery worked for you. We’re glad our email response was quick and we strive to make our communication process smooth.
We appreciate your feedback and hope to serve you again soon.
Warm regards,
Team Smart Cellular
Hi Adele,
We’re sorry for the inconvenience caused. Please contact our support team with your details, and we’ll provide a quick resolution for you.
Please rest assured, we’ll prioritise your case to get this resolved quickly.
Warm regards,
Team Smart Cellular
“Bought a refurbished phone, great price and phone arrived just as described.
Delivery was by Royal Mail and arrived by date I was given. Would recommend this company.”
Dear Joyce,
Thank you for your 5-star review! We’re glad the refurbished phone met your expectations and that delivery via Royal Mail arrived on time. We appreciate your recommendation and look forward to serving you again.
Warm regards,
Team Smart Cellular
Dear William,
Thank you for your 5-star review! We’re delighted you were pleased with the service, competitive prices, and that the phone arrived in pristine condition. We appreciate your recommendation and look forward to serving you again.
Warm regards,
Team Smart Cellular
Dear William,
Thank you for your 5-star review! We’re glad you were happy with the excellent service, competitive pricing, and that the phone arrived in pristine condition. We appreciate your recommendation and look forward to serving you again.
Warm regards,
Team Smart Cellular
Dear Reviewer,
Thank you for your 5-star review! We’re glad you’re happy with the refurbished iPhone and that it looks like new. We appreciate your feedback and look forward to serving you again.
Warm regards,
Team Smart Cellular
Dear Reviewer,
Thank you for your 5-star review! We’re glad the Samsung S22 is in pristine condition and that our service met your expectations. We appreciate your feedback and look forward to serving you again.
Warm regards,
Team Smart Cellular
Dear Reviewer,
Thank you for your wonderful 5-star review! We’re thrilled you’re happy with the Pixel 9 Pro and that it arrived in just 2 days. Your satisfaction is our top priority, and we truly appreciate your kind words.
We hope to serve you again soon!
Warm regards,
Team Smart Cellular
Dear Den,
Thank you for the wonderful 5-star review! We’re glad the Smart Cellular phone is performing well and that you received quick delivery. Your satisfaction means a lot to us.
We hope to serve you again soon!
Warm regards,
Team Smart Cellular
Dear Trevor,
Thank you for your wonderful 5-star review! We’re thrilled you’re pleased with the iPhone 15 and that it looks like new. We hope your wife loves it for her birthday.
We hope to serve you again soon!
Warm regards,
Team Smart Cellular
Dear William,
Thank you for your wonderful 5-star review! We’re thrilled you’re happy with the service, price, and the iPhone’s immaculate condition. We appreciate your feedback and look forward to serving you again.
Warm regards,
Team Smart Cellular
“Used the warranty as there was green lines appeared on screen, it took over 60 days, many emails, many calls to be fobbed of with excuses and promises of replacement and or refund, took a lawyers letter for them to get finger out and replace my handset, would seriously think about purchasing from this company”
Hi there,
We’re genuinely sorry for the inconvenience caused.
Please contact our support team with your details so we can prioritise your case and arrange a resolution as quickly as possible.
We’ll make this right.
Warm regards,
Team Smart Cellular
“The new S23 samsung phone I have purchased is excellent and in perfect condition and working order ans i will be buying all my future phones from smart cellular as they are also very good prices.”
Dear Peter,
Thank you for your wonderful 5-star review! We’re thrilled you’re enjoying your new S23 and that you’re happy with the price. We look forward to helping you with future purchases.
We hope to serve you again soon!
Warm regards,
Team Smart Cellular
Dear Reviewer,
Thank you for your wonderful 5-star review! We’re glad you’re happy with your new mobile purchase and that you’re already considering another product soon. We appreciate your support and look forward to serving you again.
Warm regards,
Team Smart Cellular
