Dear Reviewer,
Thank you for your wonderful 4-star review! We’re thrilled to hear that you found a great price for the iPhone 16 Pro and that it arrived quickly. Your satisfaction is our top priority!
If there's anything we can do to improve your experience further, please don't hesitate to let us know!
Best regards,
The Smart Cellular Team
Dear Reviewer,
Thank you for your wonderful 4-star review! We're delighted to hear that you found a great price for the brand new iPhone 16 Pro and that it was delivered promptly.
Your satisfaction is our priority, and your feedback motivates us to keep delivering excellent service. If there’s anything more we can do for you, please don’t hesitate to reach out!
Best regards,
The Smart Cellular Team
Dear Reviewer,
Thank you for your 4-star review! We apologize for the delay in delivery and appreciate your patience in this matter. We're glad to hear that your order arrived within 3 days and hope you’re pleased with your purchase.
Your feedback is important to us and helps us continue to improve our service. If you have any further comments or need assistance, don’t hesitate to reach out!
Best regards,
The Smart Cellular Team
“I was very unsure after I ordered as I had no confirmation email. The contact numbers given do not work. But I did receive my phone in very good condition as ordered, although 3 days late. Much cheaper than other companies. If you don’t mind a wait, give this company a go.”
Dear Reviewer,
Thank you for your honest 4-star review! We appreciate your patience and understanding regarding the initial confusion with the confirmation email and contact numbers. We're glad to hear that your phone arrived in great condition, even if it was a bit delayed.
Your feedback on pricing is also appreciated, and we are committed to offering competitive rates. If there's anything we can do to improve your experience or assist you in the future, please don’t hesitate to let us know!
Best regards,
The Smart Cellular Team
Dear Reviewer,
Thank you for your thoughtful 4-star review! We're glad to hear that the item was as described and that it arrived without any damage.
We appreciate your feedback regarding the packaging and will certainly take it into consideration to enhance our service. If you have any further comments or need assistance, please feel free to reach out.
Best regards,
The Smart Cellular Team
Posted 1 year ago
Dear Reviewer,
Thank you for your great 4-star review! We're glad to hear that the item was as described and that it arrived without any damage.
We appreciate your feedback regarding the packaging and will take it into consideration for future orders. Your satisfaction is important to us, and we strive to continuously improve our service.
If you have any questions or need assistance in the future, please feel free to reach out!
Best regards,
The Smart Cellular Team
“Phone arrived a day later than expected but no big deal. Communications were excellent and product was in perfect condition. Would happily recommend and use again”
“Although my parcel was delayed, it came in excellent condition and has proven to be a very good product. Smart Cellular were helpful with their communications with me so there was minimal stress about the delay.”
“I am very pleased with the quality of the iPhone that I purchased, I couldn’t fault that as it’s in perfect condition. I needed to return the iPhone due to a fault and the only thing that I was disappointed with is the speed of the communication as it took me several attempts to contact them to arrange the return of the faulty iPhone and the lack of communication once the phone was returned. The replacement iPhone that I received is also in perfect condition which I am pleased with.”
Dear Steve,
Thank you for your thoughtful 4-star review! We’re glad to hear that you’re enjoying the product and appreciate your understanding regarding the delivery timing.
We always aim for prompt deliveries, and we’ll certainly take your feedback into account to improve our services. If you have any questions or need further assistance, feel free to reach out. We’re here for you!
Best regards,
The Smart Cellular Team
“Ordered a red iPhone XR received a black one, when I emailed they were very apologetic amd j got a partial refund.
Condition of phone was as good as they described.”
Dear Louise,
Thank you for your review! We’re glad to hear that you found our team apologetic and that we were able to provide a partial refund. Your understanding means a lot to us.
We strive to accurately describe the condition of our phones, and we're pleased that the device met your expectations. Should you need any assistance in the future or have any questions, please don’t hesitate to reach out. We're here for you!
Best regards,
The Smart Cellular Team
“I was rather unsure of purchasing my Galaxy S23 using SmartCellular but overall it was great. The estimated delivery times were not met so I got my device a week late although reasonable communication was provided. The phone arrived as described with tracking.”
“Good service even they sand me wrong colour they offer me £10 but I didn't accept & agre to return item back for refund including £8.50 my postage. I still believe good service.”
“This is my second phone purchased from this company. Very happy with the first one price is very reasonable and delivery was on time. Can’t really go wrong with an 18 month guarantee and my iPhone looks like new.”
Dear Tammy,
Thank you for your great 4-star review! We’re thrilled to hear that you’re happy with your second phone purchase and that your first experience was just as satisfying.
We take pride in offering reasonable prices and timely delivery, and it’s wonderful to know that your iPhone looks as good as new. The 18-month guarantee is just one way we aim to provide peace of mind to our valued customers.
If you have any questions or need assistance, please don’t hesitate to reach out. We’re always here to help!
Best regards,
The Smart Cellular Team
Dear Mahinur,
Thank you for your great 4-star review! We're glad to hear that your phone arrived on time and at a good price.
Your satisfaction is important to us, and we always strive to provide timely deliveries and competitive pricing. If you have any further feedback or need assistance in the future, please feel free to reach out!
Best regards,
The Smart Cellular Team
Posted 1 year ago
Dear Mahinur,
Thank you for your wonderful 4-star review! We're glad to hear your phone arrived on time and at a great price.
Your feedback is important to us and helps us continually improve our services. If you have any questions or need assistance in the future, please don’t hesitate to reach out.
Best regards,
The Smart Cellular Team
“Phone took a few days longer to arrive than stated. They did call to see if we wanted a different colour for quicker delivery, but it was a present for my daughter who wanted a specific colour. Still arrived in time as ordered well in advance”
