“This was my first experience of purchasing a used phone.
Nothing but praise for the complete process. Ease of ordering, good price and good condition.
The phone arrived on time, well packed and works as expected.
Happy to recommend Smart Cellular.”
Dear Valued Customer,
Thank you for the wonderful 4-star review! We’re thrilled to hear that your first experience purchasing a used phone was so positive. It’s great to know that you found the ordering process easy and that the phone arrived promptly and in good condition.
Your recommendation means a lot to us, and we truly appreciate your feedback. Should you have any further questions or need assistance in the future, please don’t hesitate to reach out!
Best regards,
The Smart Cellular Team
Dear Hans,
Thank you for your fantastic 4-star review! We're delighted to know that your son is very happy with his iPhone and that it arrived in great condition.
Your satisfaction is important to us, and we truly appreciate your feedback. If there's anything more we can do to enhance your experience, please feel free to reach out!
Best regards,
The Smart Cellular Team
“So due to products being Xmas presents I have not fully tested them delivery was good and with in time frame advertised although it was left hanging out of the letterbox. Little disappointed with the box as I assumed it would be the branded product box which it wasn't”
Dear Scott,
Thank you for your 4-star review! We're glad to hear that the delivery met your expectations, even though the packaging was a bit of a letdown for you. We always aim for our products to arrive in a way that delights our customers.
Your feedback about the branding is invaluable, and we'll take it into consideration as we work to improve our packaging. If you have any other thoughts or questions, please feel free to reach out!
Best regards,
The Smart Cellular Team
“Very happy with the phone quality and price. The only issue was that it took a couple of days longer to arrive than was specified. That being said, it was well packaged and my grandson was very happy with the quality.”
“Quick delivery for what appears to be a good condition phone. Order updates were given regularly. The phone has not yet been used so I cannot comment on the performance of it or battery life as yet but all good so far!”
Dear Duncan,
Thank you for your 4-star review! We're pleased to hear that your phone arrived quickly and in good condition. Regular order updates are part of our commitment to keeping you informed, and we're glad you found them helpful.
We hope you'll enjoy using your phone once you get the chance! If you have any questions or need assistance in the future, don’t hesitate to reach out.
Best regards,
The Smart Cellular Team
“It took about 3 weeks for delivery of my phone and a few incorrect messages to say that it was on its way when it wasn’t but I am sure in part down to the time of year. The phone though is just as ordered and described so many thanks for that!”
“Bought an iPhone 14 for my daughter. It arrived promptly and in very good condition. I was so impressed I bought a second one for my other daughter, however, this time it's been a week and still waiting. Chat box was not able to provide ETA but were present”
Dear Ana,
Thank you for your wonderful 4-star review! We're thrilled to hear that the iPhone 14 arrived promptly and in great condition for your daughter.
We sincerely apologize for the delay with your second order. We understand how important timely deliveries are, and we're actively working to resolve any issues. Please feel free to reach out if you have any questions or need further assistance while you wait.
Best regards,
The Smart Cellular Team
“Smart Cellular supplied my order in very prompt time and the price was very competitive. The product arrived in very good condition as stated and the after sales service has been exceptional.
I would recommend Smart Cellular to my friends and family and I would definitely buy from them again.”
Dear Valued Customer,
Thank you for the fantastic 4-star review! We’re thrilled to hear that your order was fulfilled promptly and you found our prices competitive. It’s great to know that the product arrived in excellent condition, and we truly appreciate your kind words regarding our after-sales service.
Your recommendation to friends and family means a lot to us. Should you have any further inquiries or need assistance in the future, please don’t hesitate to reach out!
Best regards,
The Smart Cellular Team
Dear Paul,
Thank you for the wonderful 4-star review! We're delighted to hear that you found our selection of phones to be good and our prices competitive. It's great to know that our communication met your expectations and that your order was delivered on time and well packaged.
Your support means a lot to us, and we look forward to serving you again in the future! If there's anything more we can do to enhance your experience, please let us know.
Best regards,
The Smart Cellular Team
Dear Valued Customer,
Thank you for the fantastic 4-star review! We're thrilled to know that you experienced good customer service and found your item well-priced and in great condition.
Your satisfaction is our priority, and we appreciate your feedback. If there's anything more we can assist you with or any suggestions you have, please feel free to share!
Best regards,
The Smart Cellular Team
“The order process was easy and quick and the produce arrived in good time. The price was very competitive and after sales very prompt.
I would use Smart Cellular again and reccommend them you friends.”
Dear Valued Customer,
Thank you for your wonderful 4-star review! We’re pleased to hear that you found the order process easy and quick, and that your product arrived on time.
We appreciate your kind words about our competitive pricing and prompt after-sales service. Your recommendation means a lot to us, and we look forward to serving you and your friends in the future!
If there’s anything more we can do for you, please reach out!
Best regards,
The Smart Cellular Team
Dear Valued Customer,
Thank you for your fantastic 4-star review! We're thrilled that you found your iPhone 12 mini in pristine condition and are satisfied with the excellent battery health.
It’s great to know you found our prices competitive, as we always strive to provide the best value for our customers. If there's anything else we can do to make your experience even better, please feel free to get in touch!
Best regards,
The Smart Cellular Team
Dear Valued Customer,
Thank you for your fantastic 4-star review! We're delighted to hear that you're pleased with the prices and quality of the iPhone 15 Pro Max you purchased. It's great to know it arrived in brand new condition.
Your feedback is important to us, and we appreciate your kind words. If there's anything else we can assist you with, please don’t hesitate to reach out!
Best regards,
The Smart Cellular Team
“Great value for the product and teh condition was fab. However it took 3 weeks not 3-5 days to arrive. Emails were answered but it was difficult to get through on the phone and after a few days I thought we had been scammed. However we hadn't and I have a very happy son.”
Dear PB,
Thank you for your 4-star review! We're glad to hear you found great value in the product and that it arrived in fabulous condition. We sincerely apologize for the delay in delivery; we understand how important timely shipping is.
Your concern regarding communication is noted, and we're working to improve the accessibility of our support team. We're happy to hear that your son is now very pleased with his new item!
If there's anything more we can do for you, please feel free to reach out.
Best regards,
The Smart Cellular Team
“Bought i-phone 13 pro. Good condition. Easy to use service, competeitve price. Good communication re delivery. Only 4* as battery needing charging quicker than expected.”
Dear Valued Customer,
Thank you for your great 4-star review! We’re pleased to hear that you’re enjoying your iPhone 13 Pro and that our service met your expectations regarding price and communication.
We appreciate your feedback about the battery life, and we’ll certainly take that into consideration. If you have any questions or need assistance, please don’t hesitate to reach out.
Best regards,
The Smart Cellular Team
Dear Ian,
Thank you for your review! We're pleased to hear that you found the sale quick and easy. However, we're sorry to learn that the phone didn’t meet your expectations in terms of quality and that there were more scratches than you anticipated.
Your feedback is important to us, and we take it seriously as we strive to improve our offerings. If there's anything we can do to make this right or if you have further concerns, please don't hesitate to reach out.
Best regards,
The Smart Cellular Team
“Easy website, good product as described at a reasonable price.
Only four stars as there was a two week delay from purchase to delivery as the company sourced a suitable phone.”
Dear Valued Customer,
Thank you for your thoughtful 4-star review! We're pleased to hear that you found our website easy to navigate and that the product met your expectations at a reasonable price.
We apologize for the two-week delay in delivery as we sourced the right phone for you. Your patience is greatly appreciated, and we always strive to ensure our products are of the highest quality.
If you have any questions or need assistance in the future, please feel free to reach out!
Best regards,
The Smart Cellular Team
“Product as described and a good price. However, the 3-5 working days delivery was over two weeks by the time they had sourced a suitable phone. Otherwise, very happy.”
Dear Anon,
Thank you for your thoughtful 4-star review! We’re glad to hear that you found the product as described and valued the price. We apologize for the delay in delivery and appreciate your understanding as we sourced a suitable phone.
Your feedback is very important to us, and we are always looking for ways to improve our services. If you have any questions or need assistance in the future, please feel free to reach out!
Best regards,
The Smart Cellular Team
