“Price for my refurbished iPhone 12 was the best I could find and the phone was in pristine condition. I can't comment on battery life as I have only just started to use it but I am sure it will be OK.
Customer service is good.
Delivery wasn't all that quick and the phone didn't have a box or instructions and was very poorly packaged. Fortunately it survived the delivery process.”
“Unfortuantely this is the worst experience I have ever had with any company. They stated they would send me my new phone within 7 days which I was planning to take on holiday. It took far longer than that and it turned up more than 2 weeks later despite my emails, and when it did turn up they had actually sent me the wrong phone with an iphone cable for a samsung phone! I wanted the correct phone I had actually purchased so I returned this device for which apparently the phone got broken on the way back to them, gosh knows how, and they then refused to fix it even though it was under warranty and I had only received the phone less than 2 days prior. As the invoice now also didn't match the device that was broken as they sent me the wrong phone, they then refused to provide the information for the correct device so I could claim on the insurance. Now they are completely ignoring all my emails requesting the correct information. Utterly disappointed and angry is an understatement. I would warn anyone against using this service.”
“I can't fault the website, product or delivery. The price was very competitive, the phone arrived promptly and it's 'excellent' condition was as described. The 18 months guarantee was also the best I could find. Given that I was wary of buying a refurbished phone online, my overall experience has been great and I wouldn't hesitate to use the company again in the future.”
“Really happy with my iPhone 11. Looks brand new and is working well. Great price, great service and fast delivery. I would definitely recommend Smart Cellular.”
“very poor
not interested in any query
only responded once we cancelled our paypal
waited nearly 2 weeks and still no phone
went elsewhere received in 48hours”
