Smart Home Sounds Reviews

Name: Smart Home Sounds
Address: Unit 12 Triangle Business Park, ,, Gloucester
Rating: 4.94

4.9 Rating 2,239 Reviews

99 %

of reviewers recommend Smart Home Sounds

4.9

Based on 2,239 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Smart Home Sounds:

At Smart Home Sounds we are experts in everything audio visual.
We focus on quality and service to a wide range of clients, priding ourselves on being at the forefront of new technology for the home.

Visit Website

Phone:

0800 677 1100

Email:

info@smarthomesounds.co.uk

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Smart Home Sounds 5 star review on 21st October 2025

247

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered late Sunday during a busy sales period, they still got to my order early Monday morning to be delivered Tuesday. I had to speak to customer services about a discount they were very responsive even on a Saturday and after their stated work hours. Would have no hesitation ordering from them again.”

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Posted 11 months ago

“Absolutely brilliant 🤩 can’t rate highly enough.”

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Posted 11 months ago

“Excellent service can not fault anything about smart home sounds. Best supplier ever”

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Posted 11 months ago

“Great service. Kept informed every step of the way”

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Posted 11 months ago

“Very straight forward found the item I was looking for, at the best price on line with added extra warranty, delivered the next day at no extra cost,couldn't be happier, Many thanks”

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Posted 11 months ago

“Wow, a lot cheaper than the main electrical retailers and the very quick free delivery was an added bonus for a quality Samsung TV that is even better than I expected, will definitely be using Smart Home Sounds for future purchases.”

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Posted 11 months ago

“One of the best sound systems I have ever used I’ll recommend 100%”

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Posted 11 months ago

“Great communication and fantastic service. Cannot recommend more highly.”

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Posted 11 months ago

“Quick delivery and very good price, very happy with product.”

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Posted 11 months ago

“Great service and product.”

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Posted 11 months ago

“Had fast delivery and was kept well informed.”

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Posted 11 months ago

“Product has been so so good and really enjoyed buying it.”

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Posted 11 months ago

“Excellent delivery ⭐️ Excellent Communication ⭐️ Excellent price ⭐️ Excellent product ⭐️ (Sonos Era300) I am Definitely going to use smart home sounds again , Thanks”

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Posted 1 year ago

“Always a good service from a great company 👍”

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Posted 1 year ago

“An absolutely delightful company to purchase from and deal with. The communications from the outset were superb regarding my order confirmation right through to the courier collection and delivery time. Smart Home pricing is excellent too, as many similar outlets were charging a lot more. I had a technical query and Tom and Jamie worked through the problem swiftly and came to a solution within a day, so overall, an excellent company to deal with. I highly recommend Smart Home products and the back up service is second to none. Thank you.”

Smart Home Sounds 5 star review on 23rd October 2024

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Posted 1 year ago

“No messing good servs delivery spot on shall definitely be using company again”

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Posted 1 year ago

“Very fast shipping and item is packaged safely”

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Posted 1 year ago

“Excellent customer service, they provide unbiased advice and offer great prices.”

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Posted 1 year ago

“Excellent product and customer service”

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Posted 1 year ago

“Very dissapointing experience ! I have shopped here a few times in the past . HOWEVER this time has been awful , As others has said in these reviews I was let down with the so called FREE sound bar - After purchasing a LG G4 77inch OLED TV. 7 weeks after taking delivery of the TV still NO sound bar week after week being told " next week" & "I will speak to our stock controller & get back to you " ! I was even spoken to very abruptly when I called to fine out any updates on the where abouts of the Soundbar ! I was told very abruptly "it's FREE" so when we receive it we will sent it to you" !! NOT the attitude I was expecting . If you purchase from the stock they have I haven't had any issues However this retailer are just to small to compete with bigger retailers & their stock is very low . I have learned a valuable lesson to shop elsewhere in future - at least with larger retailers they have plenty of stock .”

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Posted 1 year ago

Dear Stuart, Thank you for taking the time to share your experience, and for being a valued customer who has shopped with us multiple times in the past. We’re truly sorry that this recent purchase didn’t go as smoothly as your previous ones. The delay with the soundbar was due to LG changing the delivery date at the last minute, and we sincerely apologise for any frustration this caused. While this was beyond our control, we take full responsibility for the inconvenience you've experienced. To ensure you don’t have to wait any longer, we’ve upgraded your soundbar to a more premium model at no extra cost. We hope this goes some way in showing our commitment to ensuring you’re satisfied with your purchase. Thank you for your understanding. Best regards,

Posted 1 year ago

Smart Home Sounds is rated 4.9 based on 2,239 reviews