This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
average delivery time
accurate and undamaged orders
Email, Telephone, Live Chat
How would you rate
Smart Home Sounds
"I stumbled on this company while looking for Sonos Beam :)
Very happy, great service, fast delivery!
Came as promised- launch day!.
Would definitely recommend you to my friends!"
"Quite readily matched a competitor's price thus saving me £40.00. Excellent service and communication."
"Pure sound quick delivery very happy"
"Ordered around lunch recieved the next day. Refreshing to email and get prompt informed answers from a real person. Excellent!"
"Immediate delivery. Simple set up. Wouldn’t hesitate to buy again and the 6 year warranty made it a no brainier. Great job guys."
"I have made several "Sonos Equipment" purchases over the last few months from your Company.
All enquiries have been dealt with by your member of staff named "Jonathan".
I have always found Jonathan to be extremely helpful, knowledgeable and very pleasant when making my initial enquiries and following them up to purchase.
I could not have wished for better service. Well Done
The Sonos Beam and other speakers that I have purchased are all set up and working extremely well. Again thanks to advice given to me both verbally and by e-mail from Jonathan.
Extremely well satisfied. Highly recommended
"This is a repeat purchase of a Sonos product from this supplier, this time I purchased the new Sonos Beam. Great service all round, easy website, good communication and prompt response to email query sent prior to order. Item arrived within timescale and timeslot allocated and this supplier gives a free extended warranty and is the cheapest price around. All in all a great product from a great supplier, would recommend and use again."
"Excellent customer service. Prompt response to email query on price match. Will definitely be purchasing more sonos from here."
"Good customer service. Sonos 1 is great product with excellent sound quality for size and price"
"Always helpful and very prompt with good prices"
"Excellent quality units. Very good customer support personnel.
Would recommend the company absolutely."
"Excellent speedy service and a great piece of kit...really impressed!"
"Friendly, knowledgable and helpful -SHS customer service has been faultless in my experience (7 Sonos products bought from them now). Excellent delivery arrangements with a company that gives accurate time slots, and a 6 year warranty, add to the customer experience. Finally they are keen to compete at the till and, despite offering all the above, are still prepared to match other offers I have found. As such they remain my first port of call for any Sonos items."
"Excellent service, very quick delivery.
Bought 2 Play1: to add to my expanding Sonos system from Home Sounds arrived the very next day."
"Excellent service and free one day delivery is great."
"Superb customer service, couldn’t rate highly enough. Wasn’t sure how this Sonos amp would turn out and actually sound... oh boy this this is mega! 10/10"
"Quick response to all of my questions and really helpful. Quick delivery of the items too. Thanks"
"Friendly & supportive folks"
"Guys on phone very helpful and I had full confidence in making purchase online.
Delivery on Saturday was on time and exactly what I asked for. Brilliant service , dont go anywhere else for Sonos.
Don't think they can be beaten on price either.
SONOS SUB AND BEAM PURCHASED"
"Just made a second purchase. First class service"
"Excellent service. Have a Sonas One and a Sonos Beam. Will be ordering again hopefully soon,"
"Really quick delivery, very good 0% finance offer, sonos products are unbeatable!"
"Another piece of Sonos from Smart Home. Always a good service and price."