Smart Home Sounds Reviews

Name: Smart Home Sounds
Address: Unit 12 Triangle Business Park, ,, Gloucester
Rating: 4.94

4.9 Rating 2,278 Reviews

99 %

of reviewers recommend Smart Home Sounds

4.9

Based on 2,278 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Smart Home Sounds:

At Smart Home Sounds we are experts in everything audio visual.
We focus on quality and service to a wide range of clients, priding ourselves on being at the forefront of new technology for the home.

Visit Website

Phone:

0800 677 1100

Email:

info@smarthomesounds.co.uk

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Smart Home Sounds 5 star review on 15th January 2026

254

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product was out of stock and Tom phoned me to say that as soon as it was back in stock they would inform me. This was done promptly and the price was matched. Delivered the next day. 6 years warranty. What else can one ask?”

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Posted 1 day ago

“Really great price for a good quality product. Delivery time was quick and customer service was pleasant and efficient. Thank you.”

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Posted 1 day ago

“Hello there, Fantastic company to deal with. Went the extra mile to get me a next day delivery and gave me a Great price on my dream TV (Sony A95L 77 inch) which I couldn't have afforded to buy anywhere else. Buy with confidence! Highly recommend. Kindest regards, Chris”

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Posted 1 week ago

“Simple ordering method, items supplied as per order, delivery within 24 hours, what could you wish for? Had a query and this sorted out within a couple of hours. Will use again as I believe this is a business that cares about it’s customers.”

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Posted 3 weeks ago

“Quick and easy transaction. The price was the cheapest I'd managed to find and delivery was quick too. Would use again”

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Posted 1 month ago

“I had a great experience with Smart Home Sounds. My order was delivered well within the 24-hour timeframe, which was impressive and much appreciated. What really stood out was the exceptional provision of the 5 year extended warranty; it’s genuinely put my mind at ease knowing that if anything goes wrong, Smart Home Sounds are only an email away. Excellent service from start to finish, and I wouldn’t hesitate to recommend them.”

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Posted 1 month ago

“Fantastic equipment at a reasonable price and delivered promptly … great customer service”

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Posted 1 month ago

“Sounds GREAT!”

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Posted 1 month ago

“Perfect service and rapid delivery - would 100% recommend”

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Posted 1 month ago

“My order of a Wiim Amp Pro was sent very quickly with excellent communication about dispatch and delivery. I wouldn't hesitate to use again”

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Posted 1 month ago

“I've bought 3/4 items from Smart Home Sounds over the last few years, including a Sonos Roam I bought over 5 years ago. It developed a fault and i returned it last week. They processed/checked it super quickly and sent me a new replacement via DPD next day - all due to their (free) 6 year warranty. Awesome service. I'll only buy Sonos kit from them going forwards now! thank you all,”

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Posted 1 month ago

“Great service”

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Posted 2 months ago

“Quick delivery and reasonable prices.”

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Posted 2 months ago

“Hopefully there be fantastic Father Christmas has them at the moment my child is waiting for the big day”

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Posted 2 months ago

“Very quickly delivery and great customer service who sorted out our initial issue promptly Fab free gifts too”

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Posted 2 months ago

“Great deal and a great bit of tech. Sonos era 300 is incredible”

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Posted 2 months ago

“Sonos Arc Ultra Purchase. I had read reviews and seen many many YouTube videos. One that really stood out from the crowd was the Smart Home Sounds YouTube product reviews. They were of real quality, professional ,and the products they reviewed gave a welcomed balanced opinion rather than pushing to buy the products from them. Their website enhanced this experience. I discovered they had a new branch open in Cheltenham. Walking in, first impressions it was clear to see the Branch was cut above the regular High St crowd of electronic shops (including John Lewis). It was a joy to be in the Branch and Oozed real class with quality products. I was seen by Rakesh , the Branch Manager . I was kindly given a coffee on my arrival from their in house Coffee Shop. Rakesh and his team were very professional as he gave me a listening experience of the Arc Ultra- and it didn't disappoint ! Being a lovely environment in the first place, Rakesh took care of my purchase with a good deal in a very professional relaxed manner - Thankyou! As was expected , the Sonos Arc Ultra is great listening experience and at some point will be back to the store to complete the surround sound purchase, but for me the customer service journey from their YouTube videos and website experience , to their amazing new Branch Store and a real personalised customer service experience leaves a lasting impression for wanting to come back. Good Luck to Smart Home Sounds - clearly you have a good recipe for success! Jasbir B. - Birmingham.”

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Posted 2 months ago

“Fantastic online shop with great prices… Fantastic online shop with great prices and first class service! Amelia has been amazing and answered all my queries and emails, which is much appreciated. Highly recommended and thank you again, Vincent”

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Posted 2 months ago

“Ordered a Sonos Sub 4 on a Saturday. Not only did I get it during the sale, managed to get a small extra discount and they still delivered it for free, arriving with me at 9.10 on Sunday morning. Amazing. They are always very professional and friendly on the phone and I do recommend viewing their very informative YouTube videos. I will use again when the time comes. Top notch service.”

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Posted 2 months ago

“Smart Home Sounds is an ideal place to visit and test out different speakers and set ups. Their knowledge is second to none and the prices are very competitive. We now have a great speaker system perfect for our home and listening needs. Recommended.”

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Posted 2 months ago

Smart Home Sounds is rated 4.9 based on 2,278 reviews