Smart Home Sounds Reviews

4.94 Rating 1,670 Reviews
99 %
of reviewers recommend Smart Home Sounds
Merchant Metrics
Shipping & Delivery
Delivery Methods
Average Delivery Time
Next Day
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.79 out of 5
Read Smart Home Sounds Reviews

About Smart Home Sounds:

At Smart Home Sounds we are experts in Sonos.
We focus on quality and service to a wide range of clients, priding ourselves on being at the forefront of new technology for the home. Sonos products are perfect for anyone who loves music.

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Unit C6 Churcham Business Park

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Smart Home Sounds 5 star review on 29th December 2020
Smart Home Sounds 5 star review on 28th December 2020
Smart Home Sounds 5 star review on 16th December 2020
Michael Schacht
Smart Home Sounds 5 star review on 11th December 2020
Brian David
Smart Home Sounds 5 star review on 18th November 2020
Kevin Pyatt
Smart Home Sounds 5 star review on 16th November 2020
Simon Bird
Smart Home Sounds 5 star review on 30th October 2020
Anonymous  // 01/01/2019
Great service, item arrived on time, very happy.
Posted 15 hours ago
Absolutely brilliant, very fast delivery, very easy website.
Thank you, already listening to our old cds
Posted 1 week ago
Received my Audio-Technica AT-LP120XUSB and was cheaper than anywhere else. I absolutely love it. Quality service and very prompt delivery. Thanks.
Posted 2 weeks ago
I am well impressed with my B&W PX7 Carbon Edition headphones. Initially I placed the order and paid by PayPal. PayPal had my old billing and shipping address. Imagine the problems this would cause. I cancelled the order and received my refund 10 days later. PayPal like to hold on to your money. I reordered and paid by debit card. Jonathan was great kept me informed. This is good dealership and I will buy again.
Posted 2 weeks ago
Excellent service. I had some pre sales questions which were answered quickly and professionally. The range they offer is very good if you’re a Sonos fan. Brilliant videos on the YouTube channel which should help making a decision. Delivered next day with no issues whatsoever.
Posted 3 weeks ago
Excellent technical advice and helped me make a decision based on my highly specific requirements and budget.
Looked after me from purchase to delivery with after sales just as good as before purchase.
Posted 1 month ago
Received my Sonos Sun absolutely love it looks amazing too !! Thankyou for the speedy delivery 🚚 😊
Posted 1 month ago
Simply a great experience from order placement to delivery. The Courier SHS use are excellent and despite what must be a huge work load this time of year, kept me informed of delivery times all the way and were very pleasant when my goods arrived. Couldn't be more pleased, will continue to recommend and will certainly use them again.
Posted 1 month ago
Thanks for all your help with my recent purchase. The staff at SMS were informative, friendly, patient and able to directly address my needs to the relevant product. At no point did I fell like I was oversold a product or directed simply to the most expensive option, this was my second purchase with this company and I'll be back again soon. Thanks and Merry Christmas
Posted 1 month ago
Ordered a Sonos Move. Straightforward ordering and delivered next day.

Posted 1 month ago
An excellent service by friendly staff. My item arrived quickly with no fuss. The YouTube channel is definitely worth checking out too!
Posted 1 month ago
Their youtube videos were a great extra in helping me make my purchase decisions so I decided to order from them. Sonos SL Pair and Official sonos stand pair. Great and clear website and order process. Delivery with a notified 1 hour timeslot via DPD local, and an offer on free 6 year warranty. Very pleased.
Posted 1 month ago
Used the chat function online and got an immediate response. I was looking to buy a couple of sonos products and was informed that, if I could wait, Black Friday may give some good deals for what I was enquiring about. I liked the honesty and customer focus so they got my business and I’m now in possession of some top kit. Ordering and delivery faultless and the piece of mind 6 year warranty. If I’m in the market for more Ill be sure to look here first. Ps love the you tube channel info videos!
Posted 1 month ago
Amazing. They offer a better Sonos warranty than the one Sonos offer (as far as I can tell). It arrived with DPD within 48 hours and when the price dropped for Black Friday, they retrospectively refunded me the difference within 3 hours of me calling up and asking if it could be done. 10/10!
Posted 1 month ago
This is the 2nd time I have made a purchase through Smart Home Sounds and I highly recommend them for a complete quality experience. Firstly the expert views and help on their YouTube channel which helped me clearly understand what to look out for when making a purchase and in my case was a Sony Bravia KD65A8BU TV.
Customer service was outstanding again, I used all methods of communication (online chat, email & Telephone) and at all times I was dealing with staff directly who were always very helpful and willing to provide further assistance.
Thanks to everyone I spoke to at S.H.S and the courier company, really pleased with everything and will definitely pass my recommendations to friends/family/colleagues!!
Posted 1 month ago
Fantastic products together with great customer service. They go out of their way to package and deliver your purchase safely.
Posted 1 month ago
Great customer service and faultless purchasing process. I’m new to the Sonos world of sound and I couldn’t have had a better (and more knowledgeable) guide to what’s possible. We’re very happy with our Sonos Beam Soundbar - the quality (and quantity) of sound that’s filling our (fairly small) lounge right now is amazing. I’d highly recommend Smart Home Sounds and will return to purchase additional items (the matching Sonos surround speakers) when we need to. Thanks again.
Posted 1 month ago
Amazingly professional, relevant service spot on in my purchase plan. Good guidance on technical issues and possible extras (alternate cartridge).
Easy to purchase helped by guidance through the web system.
Next day delivery free.
Move over Amazon. You have met your match.
Set up at home very straightforward and resulting sound for my classical LPs is great.
Posted 2 months ago
I recently ordered a Sony BRAVIA KD49XH8505BU 4k TV from SHS. Despite being in the 2nd lockdown, the transaction went smoothly email communications with SHS were excellent. I took delivery within 2 days - a day quicker than promised - SHS sent their own courier to my home. I am delighted with the TV which links seamlessly with my Sonos Surround Sound system. Tom at SHS was especially helpful and I would have no hesitation in recommending them to anyone looking to buy premium audiovisual equipment.
Smart Home Sounds 5 star review on 16th November 2020
Posted 2 months ago
Excellent customer service and delivery. Highly recommended
Posted 2 months ago
Smart Home Sounds is rated 4.94 based on 1,670 reviews