Smart Home Sounds Reviews

Name: Smart Home Sounds
Address: Unit 12 Triangle Business Park, ,, Gloucester
Rating: 4.95

5.0 Rating 2,069 Reviews

100 %

of reviewers recommend Smart Home Sounds

5.0

Based on 2,069 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Smart Home Sounds:

At Smart Home Sounds we are experts in everything audio visual.
We focus on quality and service to a wide range of clients, priding ourselves on being at the forefront of new technology for the home.

Visit Website

Phone:

0800 677 1100

Email:

info@smarthomesounds.co.uk

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Smart Home Sounds 5 star review on 22nd April 2024

Taku

Smart Home Sounds 5 star review on 16th April 2024

David Cull

Smart Home Sounds 5 star review on 18th March 2024

Vivek Khanna

Smart Home Sounds 5 star review on 15th March 2024

Wayne

191

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Superb service and a superb price, especially when you factor in a 6yr warranty on the Sonos kit.”

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Posted 10 months ago

“next day delivery, good price, thanks”

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Posted 11 months ago

“Highly recommend smart home sounds, so glad I found them. Very helpful and knowledgeable staff. Will be recommending them to all my family and friends.”

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Posted 11 months ago

“Fantastic service, used you guys a few times. Excellent telephone advice and all-round service.”

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Posted 11 months ago

“Brilliant service from this retailer. Highly recommended.”

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Posted 11 months ago

“Excellent service all round . From knowledge on products through to speedy delivery. Would throughly recommend.”

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Posted 11 months ago

“I havent unboxed it yet but the delivery was smooth and live . Customer service is very good very active and pleasant.”

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Posted 11 months ago

“Bought a Sonos for my home office. Great price and very quick free delivery. Many thanks.”

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Posted 11 months ago

“Fast delivery and easy to.use site. Solid experience.”

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Posted 11 months ago

“Having just purchased the Sonos Beam and Mini sub from Smart Home Sounds who have been excellent with great pricing and next-day delivery and peace of mind with a 30 day returns policy and a six year warranty. The Sonos Beam is exactly as described with great sound and clarity but paired with the Mini sub impresses with enough oomph to fill my quite large room. The next step is adding the Sonos One SL as rear speakers to complete my set-up. Also, it was so easy to get everything up and running in no time at all. I am very pleased with my Sonos purchase and would recommend both Sonos and Smart Home Sounds.”

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Posted 11 months ago

“Very pleased with my Sonos Beam Gen2 - great sound. Had a little difficulty adding this to my Sonos One Gen2 stereo pair but the very friendly and helpful tech support quickly showed me where I was going wrong.”

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Posted 1 year ago

“Value for money over any other sight I looked at for this item! Next day delivery highly recommend will defo buy again off here”

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Posted 1 year ago

“Very swift delivery and quality YouTube channel Very happy with KEF lsx 11s I purchase”

Smart Home Sounds 5 star review on 11th April 2023

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Posted 1 year ago

“Ordered Sonos Beam and Sonos One SL at 1520 and delivered by 1200 the following day - great service!”

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Posted 1 year ago

“Bought 2 Era 300 speakers,received very quick.Also bought a turntable and was given advice on how to set it up after having some issues.Excellent customer service”

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Posted 1 year ago

“Great price”

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Posted 1 year ago

“Good web site, fairly easy to navigate, good pricing and fast delivery. Excellent product choices and good advice. I got the port and linked it to my amp via the rec out and now can play my vinyls and cds all over the house.”

Smart Home Sounds 5 star review on 8th April 2023

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Posted 1 year ago

“Excellent price , products & service 😃”

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Posted 1 year ago

“Ordered some Sonos stands which were not delivered and now they are refusing to refund me. The courier admitted they were not delivered but still being told by smart home sounds that I have to wait. It’s coming up to a month now. Terrible experience from a shabby company. Avoid and buy from a legit place instead”

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Posted 1 year ago

Hi, Thank you for leaving this review. For full transparency I think it’s important to list the events for future Smart Home Sounds customers. 1. You emailed outside of working hours, however a staff member got back to you the very next day, within 9 minutes of us opening to launch an investigation with DPD. 2. DPD confirmed with GPS and photographic evidence that the parcel had been delivered within 0.5 meters of your door and within your porch. As you weren’t able to confirm the parcel to be there, we raised an investigation with DPD immediately. 3. You did not want the item resent and It was then explained to you that we would need to follow DPD’s procedure for missing parcels and you would need to sign a denial of good form which would then enable us to refund you in full. 4. Within 24 hours of DPD confirming you signed the form the refund was issued to you - this was done outside of working hours to ensure your refund was with you as quickly as possible. I'm pleased to see a member of staff always replied to you within 24 hours (mostly within the hour) even outside of our usual working hours, to try and resolve this as quickly as possible for you.

Posted 1 year ago

“Hadn't heard of Smart Home Sounds (sorry) but choice and prices excellent. Plus good communication and speedy delivery. Will go there first when seeking another device.”

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Posted 1 year ago

Smart Home Sounds is rated 5.0 based on 2,069 reviews