skiddle Reviews

Name: skiddle
Rating: 4.43

4.4 Rating 17,803 Reviews

93 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 17,803 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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196

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found it easy to book our seats and pay for them. The email sent to me has all details needed”

Helpful Report

Posted 1 hour ago

“This was a fraudulent use of my credit card by some crooked teenager. I have reported it. The lady at the other end was most helpful.”

Helpful Report

Posted 4 hours ago

Hi Richard, Thank you for leaving a review. We are sorry to hear your card was used fraudulently, but are glad to hear you have reported it, and were assisted by a Skiddle team member. Have a lovely day! IJ Skiddle Customer Support Team

Posted 4 hours ago

“Had an amazing time, what a blast from the past, pure old skool vibes and friends from back in the day when the pavillion and streetrave began. What a journey 💯💥💥❣️❤️‍🩹🙌🙌🙌🙌 after all, it was the place to be at the weekend on the whole UK!!! Respect STREETRAVE”

Helpful Report

Posted 5 hours ago

Hi Alan, Thank you for leaving a review. We are glad to hear you had a great time at your event! Have a lovely day. IJ Skiddle Customer Support Team

Posted 4 hours ago

“I paid and got.am pleased”

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Posted 5 hours ago

Hi Chris, Thank you for leaving a review. We are glad to hear you were pleased with your booking process to secure your tickets. Have a great time at the event 🎉 IJ Skiddle Customer Support Team

Posted 4 hours ago

“Never a problem booking through Skiddle”

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Posted 6 hours ago

Hi Karen, Thank you for leaving a review. We are so glad to hear you have not experienced any problems whilst booking your tickets through Skiddle. We hope to see you booking again in the future. Have a great time at the event 🎉 IJ Skiddle Customer Support Team

Posted 4 hours ago

“very difficult to log on and get my tickets.”

Helpful Report

Posted 6 hours ago

Hi There, Thank you for your feedback. You are able to access your tickets directly as a PDF from your email confirmation, this removes the need to log in to Skiddle. Downloading your tickets: https://bit.ly/3WKrGJY Have a lovely day! IJ Skiddle Customer Support Team

Posted 3 hours ago

“This person has used my credit card to buy two tickets on your site. I have contacted my bank and reported it as a scam. I'm not happy about this. Mr D Aucott Not Kieran who ever he is. 🤬🤬”

Helpful Report

Posted 7 hours ago

Hello There, I am sorry to hear of your experience. As it is a fraudulent purchase against your bank account, we have to advise going to your bank to resolve this issue. IJ Skiddle Customer Support Team

Posted 3 hours ago

“Srrrddffgddd”

Helpful Report

Posted 8 hours ago

Hello Cai, Thank you for your 5* review. Have a great day! IJ Skiddle Customer Support Team

Posted 3 hours ago

“I loved the app, very easy to use”

Helpful Report

Posted 8 hours ago

Hi Rayssa, Thank you for leaving a review. We are so glad to hear you love the app and find it easy to use! Have a great time at the event 🎉 IJ Skiddle Customer Support Team

Posted 3 hours ago

“Straightforward process; no extortionate fees”

Helpful Report

Posted 17 hours ago

Hi There, Thank you for leaving a review. We are glad to hear you found our booking straightforward and appreciated the transparency with our booking fees. Have a lovely day! IJ Skiddle Customer Support Team

Posted 10 hours ago

“Always great service 👍”

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Posted 20 hours ago

Hi Wilma, Thank you for leaving a review. We are glad to hear you consistently receive good service whilst booking through Skiddle. Have a lovely day! IJ Skiddle Customer Support Team

Posted 10 hours ago

“Fast and good”

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Posted 23 hours ago

Hi Dominik, Thank you for leaving a review. We are glad to hear you found our booking platform fast and good to use. Have a great time at the event 🎉 IJ Skiddle Customer Support Team

Posted 10 hours ago

“Really easy to find an event and really easy to book, you can save your tickets into your wallet which makes it so much easier to get them when needed.”

Helpful Report

Posted 23 hours ago

Hi Kim, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad to hear you found it easy to search and find your event, and that you appreciate the tickets being able to be added to your wallet. Have a lovely day! IJ Skiddle Customer Support Team

Posted 10 hours ago

“Very straight forward.”

Helpful Report

Posted 1 day ago

Hi Dawn, Thank you for leaving a review. We are glad to hear you found our booking system straightforward to use. Have a lovely day! IJ Skiddle Customer Support Team

Posted 10 hours ago

“Easy to book.”

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Posted 1 day ago

Hi There, Thank you for leaving a review. We are glad to hear you found our system easy to book. Have a lovely day! IJ Skiddle Customer Support Team

Posted 10 hours ago

“Very easy to order tickets straight forward for someone who doesn’t order tickets often”

Helpful Report

Posted 1 day ago

Hi Paul, Thank you for leaving a review. We are glad to hear you found it easy to purchase your tickets and we hope to see you booking through Skiddle again in the future. Have a lovely day! IJ Skiddle Customer Support Team

Posted 10 hours ago

“Very simple and easy to use”

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Posted 1 day ago

Hi Mark, Thank you for leaving a review. We are glad to hear you find our booking system easy and simple to use. Have a lovely day! IJ Skiddle Customer Support Team

Posted 10 hours ago

“nice and easy to use, with a quick outcome.”

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Posted 1 day ago

Hi Stephen, Thank you for leaving a review. We are glad to hear you found it easy to purchase your tickets, and were able to do so quickly. Have a lovely day! IJ Skiddle Customer Support Team

Posted 10 hours ago

“Although I don't like using an app to book tickets, everything went smoothly.”

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Posted 1 day ago

Hi Janet, Thank you for leaving a review. We are glad to hear you were able to purchase your tickets smoothly. You are able to purchase the tickets via a web browser and just download the tickets via PDF from your email if you would rather not have the app. Have a lovely day! IJ Skiddle Customer Support Team

Posted 10 hours ago

“Didn’t require a ticket and was still charged”

Helpful Report

Posted 1 day ago

Hello Hannah, Thank you for your feedback. An order is only able to go through with 3D bank authentication. If you need further assistance please contact help.skiddle.com IJ Skiddle Customer Support Team

Posted 10 hours ago

skiddle is rated 4.4 based on 17,803 reviews