skiddle Reviews

Name: skiddle
Rating: 4.40

4.4 Rating 25,219 Reviews

90 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 25,219 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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259

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Generally easy to book, but I did champagne original booking for a different date, I received a credit for my original booking fee to use on the new booking but unfortunately didn't see the prompt to use it at the checkout therefore I have paid it again”

Helpful Report

Posted 9 months ago

Hi Graham, Thank you for leaving a review. Booking fee credit can be found above where you enter in your card details on the checkout on skiddle.com. Please ensure you are logged into the account which the credit was issued on. Your booking fee credit remains valid for 12 months once issued, so you can use this towards future Skiddle orders. We're glad that you found it easy to book. Enjoy the event! LB Skiddle Customer Support Team

Posted 9 months ago

“This is pretty straightforward for booking tickets”

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Posted 9 months ago

Hi Graham, Thank you for leaving a review. We're glad booking tickets was straightforward. Have a lovely day! LB Skiddle Customer Support Team

Posted 9 months ago

“Downloaded Easily to access tickets purchased.”

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Posted 9 months ago

Hi, Thank you for leaving a review. Glad you found our booking platform easy to use. Have a lovely day! / Have a great time at the event 🎉 LEB Skiddle Customer Support Team

Posted 9 months ago

“Easy to find where you want to go and easy to pay”

Helpful Report

Posted 9 months ago

Hi, Thank you for leaving a review. Glad you found our booking platform easy to use. Have a lovely day! / Have a great time at the event 🎉 LEB Skiddle Customer Support Team

Posted 9 months ago

“First time I booked with Skiddle as its the first time I've heard of them, but I got my tickets for an event for next year looking forward to receiving my QR codes and looking forward to the event that I got at an early bird price very happy customer will recommend 😀”

Helpful Report

Posted 9 months ago

Hi, Thank you for leaving a review. Glad you found our booking platform easy to use. Have a lovely day! / Have a great time at the event 🎉 LEB Skiddle Customer Support Team

Posted 9 months ago

“very easy and good”

Helpful Report

Posted 9 months ago

Hi, Thank you for leaving a review. Glad you found our booking platform easy to use. Have a lovely day! / Have a great time at the event 🎉 LEB Skiddle Customer Support Team

Posted 9 months ago

“straight forward quick and easy”

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Posted 9 months ago

Hi There, Thank you for leaving a review. We are so glad to hear you found Skiddle straightforward, quick and easy when making your ticket purchase. Have a lovely day! IJ Skiddle Customer Support Team

Posted 9 months ago

“I was pleased with the service”

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Posted 9 months ago

Hi Donna, Thank you for leaving a review. We are glad to hear you were happy with the service Skiddle provide. Have a lovely day! IJ Skiddle Customer Support Team

Posted 9 months ago

“No fuss. Simple process. Not sure why it costs 75p to have a QR code, but maybe that's not Skiddle's doing”

Helpful Report

Posted 9 months ago

Hi Steve, Thank you for your feedback. A booking fee is added per ticket and is calculated as a percentage of the face value. It's always displayed before you add any tickets to your basket. The booking fee is the margin that Skiddle applies in order to cover the cost of providing a secure ticketing service. MK Skiddle Customer Support Team

Posted 9 months ago

“Tickets appeared to be sold out for some categories in less than a minute!”

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Posted 9 months ago

Hello There, Thank you for your review. There was high demand for this event as it has now completely sold out. Hope you have a great time at the event! Thanks, IJ

Posted 9 months ago

“As a first time skiddle user I found the app useful and easy to understand.”

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Posted 9 months ago

Hi Magic, Thank you for leaving a review. We are glad you found the app easy to use! Have a lovely day! MK Skiddle Customer Support Team

Posted 9 months ago

“Easy on thee Eye Design - Efficient - Nice 2 Navigate... Felt Secure.. 👍👏😉..”

Helpful Report

Posted 9 months ago

Hi Fitz , Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 9 months ago

“We need to be able to read reviews before booming tickets!!! The was a joke walks in to the monster trucks event expected a fair atmosphere there was 2 rides hook a duck some chemical toilets and a pizza van and a burger van, 10£ per person to have a 1 minute ride on. We left before the show started.as we got there early and our son had been on every twice and wasn't going to sit and wait an hour. We thought it was an inside event I was freezing. All in all very disappointed”

Helpful Report

Posted 9 months ago

Hi Haley, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. MK Skiddle Customer Support Team

Posted 9 months ago

“Easy when you buy through a skiddle account”

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Posted 9 months ago

Hi there, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. I'm glad to hear that you found purchasing tickets to be easy with your skiddle account. Have a lovely day! JR Skiddle Customer Support Team

Posted 9 months ago

“I found it fairly easy to manage the payments.”

Helpful Report

Posted 9 months ago

Hi, Thank you for leaving a review. Glad you found our booking platform easy to use. Have a lovely day! / Have a great time at the event 🎉 LEB Skiddle Customer Support Team

Posted 9 months ago

“It's not ticketmaster, therefore it's a good thing.”

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Posted 9 months ago

Hi, Thank you for leaving a review. Glad you found our booking platform good to use. Have a lovely day! / Have a great time at the event 🎉 LEB Skiddle Customer Support Team

Posted 9 months ago

“It was easy to find event, order tickets and pay on the website. However I wanted to find out if children had to pay full price or free but didn't state that.I had to email but got no reply.”

Helpful Report

Posted 9 months ago

Hi Irene, Thank you for leaving a review. Our review platform is for leaving a review of your experience rather than stating queries. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. MK Skiddle Customer Support Team

Posted 9 months ago

“My first time using Skiddle was a quick easy process.”

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Posted 9 months ago

Hi Geraldine, Thank you for leaving a review. We are glad you are happy with our service at Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 9 months ago

“Straight forward booking”

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Posted 10 months ago

Hi there, Thank you for leaving a review. We are glad you found booking tickets straightforward! Have a lovely day! MK Skiddle Customer Support Team

Posted 10 months ago

“I found it a bit difficult to find my ticket after booking but my daughter helped me.”

Helpful Report

Posted 10 months ago

Hey Vivien, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, MK Skiddle Customer Support Team

Posted 10 months ago

skiddle is rated 4.4 based on 25,219 reviews