skiddle Reviews

Name: skiddle
Rating: 4.40

4.4 Rating 25,950 Reviews

90 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 25,950 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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skiddle 5 star review on 9th August 2025

267

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Quick and easy”

Helpful Report

Posted 1 week ago

Hey Michelle, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, HW Skiddle Customer Support Team

Posted 1 week ago

“The queue moved fairly fast with abit of delay to the payment but overall happy I got the tickets I wanted.”

Helpful Report

Posted 1 week ago

Hey Evelyne, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, HW Skiddle Customer Support Team

Posted 1 week ago

“It's good to deal with skiddle”

Helpful Report

Posted 1 week ago

Hey Collins, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, HW Skiddle Customer Support Team

Posted 1 week ago

“It’s a decent booking system, can be a little confusing regarding individual ticket pricing. Should actually state the cost per ticket a bit more clearly and any fees etc”

Helpful Report

Posted 1 week ago

Hey there, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, HW Skiddle Customer Support Team

Posted 1 week ago

“Nice and easy to use. Only problem is I had 4 people in front of me in a queue and it took 25 minutes to finally get my tickets.”

Helpful Report

Posted 1 week ago

Hey Claire, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, HW Skiddle Customer Support Team

Posted 1 week ago

“Swift and easy to use”

Helpful Report

Posted 2 weeks ago

Hey Saranne, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, HW Skiddle Customer Support Team

Posted 1 week ago

“Easy and straightforward”

Helpful Report

Posted 2 weeks ago

Hi Sarah, Thank you for leaving a review. Happy to hear you find Skiddle easy to use! Have a lovely day! HW Skiddle Customer Support Team

Posted 2 weeks ago

“Very easy to find and buy tickets😊”

Helpful Report

Posted 2 weeks ago

Hey Dean, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, HW Skiddle Customer Support Team

Posted 2 weeks ago

“First time i have used skiddle, was easy to order”

Helpful Report

Posted 2 weeks ago

Hi Janice, Thank you for leaving a review. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 2 weeks ago

“Easy and quick to book with skiddle”

Helpful Report

Posted 2 weeks ago

Hi Sarah, Thank you for leaving a review. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 2 weeks ago

“Easy to find, book sand party for tickets. Received email with link to tickets straight away and looking forward to the event.”

Helpful Report

Posted 2 weeks ago

Hi Hazel, Thank you for leaving a review. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 2 weeks ago

“Until I am able to get my hands on the tickets I cannot in all honesty rate the perfpormance of this platform.”

Helpful Report

Posted 2 weeks ago

Hi Alan, Thank you for leaving a review. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. HW Skiddle Customer Support Team

Posted 2 weeks ago

“App was very easy to use”

Helpful Report

Posted 2 weeks ago

Hey Breda, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, HW Skiddle Customer Support Team

Posted 2 weeks ago

“Very easy to use however easier and preferable to pay with Apple Pay which is more secure”

Helpful Report

Posted 2 weeks ago

Hi Alison, Thank you for your feedback. There are many different ways in which you are able to access your tickets. You can locate your order using our handy order finder tool in which you have the ability to resend your confirmation email (https://bit.ly/3WmjLTr). From this email, you can download your tickets as a PDF. Downloading your tickets: https://bit.ly/3WKrGJY You are also able to log into the app to access your tickets in your order history, or via skiddle.com/orders. HW Skiddle Customer Support Team

Posted 2 weeks ago

“very simple to book but for some reason with me it took 2 atempts to pay for tickets. Not sure if it was me or them. Anyway it went smoothly in the end.”

Helpful Report

Posted 2 weeks ago

Hi Richard, Thank you for leaving a review. Happy to hear you enjoy using Skiddle Have a lovely day! HW Skiddle Customer Support Team

Posted 2 weeks ago

“Easy to use 👌”

Helpful Report

Posted 2 weeks ago

Hey Matt, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, HW Skiddle Customer Support Team

Posted 2 weeks ago

“I required the site to book tickets for an upcoming event. It all went fairly smoothly”

Helpful Report

Posted 2 weeks ago

Hey Robert, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, HW Skiddle Customer Support Team

Posted 2 weeks ago

“I had to refresh the page a few times before being able to buy the ticket.”

Helpful Report

Posted 2 weeks ago

“Snot disappointed that you are unable to access your tickets until the evening before the show also the site was not the easiest to manoeuvre round especially for a new registration”

Helpful Report

Posted 2 weeks ago

Hi Paul, Thanks for leaving a review. In order to prevent ticket touting and unauthorised duplication, your Rapidscan barcodes may be temporarily suspended. This action is taken by the event organiser and not Skiddle. As a result, Skiddle cannot release your tickets any earlier than the specified date and time listed in your order. When Can I Download My Tickets? Tickets will typically be available for download up to 1 day before the event. To check the availability of your tickets, follow these steps: Skiddle App: Visit the 'Tickets' tab, then select your event. Skiddle Website: Go to your Order History page to check the status of your tickets. HW Skiddle Customer Support Team

Posted 2 weeks ago

“I havn't booked a gig through Skiddle before,very simple, tho i am always worried when u dont get an e ticket until the night before the event,so 🤞🤞🤞🤞”

Helpful Report

Posted 2 weeks ago

Hey David, Thank you for taking the time to leave your feedback. In order to prevent ticket touting and unauthorised duplication, your Rapidscan barcodes may be temporarily suspended. This action is taken by the event organiser and not Skiddle. As a result, Skiddle cannot release your tickets any earlier than the specified date and time listed in your order. Tickets will typically be available for download up to 1 day before the event. To check the availability of your tickets, follow these steps: Skiddle App: Visit the 'Tickets' tab, then select your event. Skiddle Website: Go to your Order History page to check the status of your tickets. Sorry to hear you aren't happy about this. You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, HW Skiddle Customer Support Team

Posted 2 weeks ago

skiddle is rated 4.4 based on 25,950 reviews