skiddle Reviews

Name: skiddle
Rating: 4.40

4.4 Rating 26,410 Reviews

89 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 26,410 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About skiddle:

Primary ticket agency and events guide

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Phone:

03333 01 01 01

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skiddle 5 star review on 9th August 2025

267

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Nothing to add.”

Helpful Report

Posted 7 months ago

Hi there, Thank you for your feedback! We're glad to know that everything met your expectations. If you have any more thoughts or suggestions in the future, feel free to share. Have a lovely day! JM Skiddle Customer Support Team

Posted 7 months ago

“Overall great, would be useful to have an add to Google Wallet feature”

Helpful Report

Posted 7 months ago

Hi Jake, Thank you for the great review! We're thrilled to hear you had an overall positive experience. Your feedback about the Google Wallet feature is super valuable, and we’ll definitely take it into consideration for future updates. Have a wonderful day! JM Skiddle Customer Support Team

Posted 7 months ago

“Good app. Queueing feature pretty nice. UI could do with some work to look as sleek as the competition”

Helpful Report

Posted 7 months ago

Hi Edward, Thank you for your great review! We’re really pleased to hear that you’re enjoying the queueing feature! We appreciate your feedback regarding the UI and are constantly working to improve the overall experience. Have a fantastic day! JM Skiddle Customer Support Team

Posted 7 months ago

“Once I was able to download the app, it was straightforward at being able to add the ticket.”

Helpful Report

Posted 7 months ago

Hi there, Thank you for your review! I’m pleased to hear that downloading the app and adding your ticket was straightforward for you. We always aim to make the experience as smooth as possible! Enjoy your upcoming event! Best, JM Skiddle Customer Support Team

Posted 7 months ago

“Would like the option of tickets being sent in the post, I know old fashioned”

Helpful Report

Posted 7 months ago

Hi Marie, Thank you for your feedback! We appreciate your suggestion about ticket delivery options. This option lays with the event organisers. We’re always looking for ways to improve our service, and it’s interesting to hear different preferences. Have a great day! JM Skiddle Customer Support Team

Posted 7 months ago

“First time of using !. Will have to wait to see how things go before reviewing properly”

Helpful Report

Posted 7 months ago

Hi John, Thank you for your review! We appreciate you giving us a try and look forward to hearing more about your experience once it unfolds. Don’t hesitate to reach out if you have any questions in the meantime! Take care! JM Skiddle Customer Support Team

Posted 7 months ago

“Booking was way however I was forced to download the App for tickets. I would prefer tickets to be attached to the e mail in order to download to my wallet. I don't like having too many apps”

Helpful Report

Posted 7 months ago

Hi, Thank you for your feedback. There are many different ways in which you are able to access your tickets. You can locate your order using our handy order finder tool in which you have the ability to resend your confirmation email (https://bit.ly/3WmjLTr). From this email, you can download your tickets as a PDF. Downloading your tickets: https://bit.ly/3WKrGJY You are also able to log into the app to access your tickets in your order history, or via skiddle.com/orders. LEB Skiddle Customer Support Team

Posted 7 months ago

“quick efficient and booked !”

Helpful Report

Posted 7 months ago

Hi, Thank you for leaving a review. Glad you found our booking platform easy to use. Have a lovely day! / Have a great time at the event 🎉 LEB Skiddle Customer Support Team

Posted 7 months ago

“Everything went fine until it came to the taking out insurance option and for some reason the NO option was not there for the first two attempts at finalising the payment.”

Helpful Report

Posted 7 months ago

Hi, Thank you for leaving a review. Glad you managed to purchase your tickets. Have a lovely day! / Have a great time at the event 🎉 LEB Skiddle Customer Support Team

Posted 7 months ago

“Straightforward, could maybe up the time to ten minutes”

Helpful Report

Posted 7 months ago

Hi, Thank you for leaving a review. Glad you found our booking platform straightforward to use. Have a lovely day! / Have a great time at the event 🎉 LEB Skiddle Customer Support Team

Posted 7 months ago

“Very accessible, availability good, professionally organised”

Helpful Report

Posted 7 months ago

Hi, Thank you for leaving a review. Have a lovely day! / Have a great time at the event 🎉 LEB Skiddle Customer Support Team

Posted 7 months ago

“you have to be kidding me. I bought a ticket. on the night, I hope it's there. Although I also know in my heart the person at the door will just have a print out and ask for my name”

Helpful Report

Posted 7 months ago

Hi, Thank you for leaving a review. Have a lovely day! / Have a great time at the event 🎉 LEB Skiddle Customer Support Team

Posted 7 months ago

“It only give me a short time to do the booking”

Helpful Report

Posted 7 months ago

Hi, Thank you for leaving a review. Have a lovely day! / Have a great time at the event 🎉 LEB Skiddle Customer Support Team

Posted 7 months ago

“Easy to access and use Only dropped a star as asked for a carer ticket as wheelchair user and still not responded”

Helpful Report

Posted 7 months ago

Hi, Thank you for leaving a review. Glad you found our booking platform easy to use. Have a lovely day! / Have a great time at the event 🎉 LEB Skiddle Customer Support Team

Posted 7 months ago

“Seem pretty straightforward.”

Helpful Report

Posted 7 months ago

Hi, Thank you for leaving a review. Glad you found our booking platform easy to use. Have a lovely day! / Have a great time at the event 🎉 LEB Skiddle Customer Support Team

Posted 7 months ago

“Great est to do and happy to go”

Helpful Report

Posted 7 months ago

Hi, Thank you for leaving a review. Glad you found our booking platform easy to use. Have a lovely day! / Have a great time at the event 🎉 LEB Skiddle Customer Support Team

Posted 7 months ago

“Booking really simple. App easy to download.”

Helpful Report

Posted 7 months ago

Hi, Thank you for leaving a review. Glad you found our booking platform simple to use. Have a lovely day! / Have a great time at the event 🎉 LEB Skiddle Customer Support Team

Posted 7 months ago

“easy process”

Helpful Report

Posted 7 months ago

Hi, Thank you for leaving a review. Glad you found our booking platform easy to use. Have a lovely day! / Have a great time at the event 🎉 LEB Skiddle Customer Support Team

Posted 7 months ago

“Get timed out when putting details in by a new customer Prefer printed tickets having had logging on problems at previous events”

Helpful Report

Posted 7 months ago

Hi, Tickets can be printed from your email confirmation. Thanks, LEB Skiddle Customer Support

Posted 7 months ago

“It’s good for everyone”

Helpful Report

Posted 7 months ago

Hi, Thank you for leaving a review. Have a lovely day! / Have a great time at the event 🎉 LEB Skiddle Customer Support Team

Posted 7 months ago

skiddle is rated 4.4 based on 26,410 reviews