skiddle Reviews

Name: skiddle
Rating: 4.39

4.4 Rating 27,129 Reviews

89 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 27,129 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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skiddle 5 star review on 3rd November 2025

269

Anonymous

Anonymous // 01/01/2019

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English

“Nice transaction”

Helpful Report

Posted 2 weeks ago

Hey Nick, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, HW Skiddle Customer Support Team

Posted 2 weeks ago

“An average, normal experience.”

Helpful Report

Posted 2 weeks ago

Hey there, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, HW Skiddle Customer Support Team

Posted 2 weeks ago

“took a while to get into area to book tickets”

Helpful Report

Posted 2 weeks ago

“I found it difficult to create an account and book/pay for my tickets before I was timed out at which time I had to re-input all my information again in the hope I didn't lose my selected seats in the meantime. I think that a longer window should be provided to giive you enough time to collate your information and maybe purchasing through Paypal would make it simpler as your address and payment details would be automatically available. This survey is premature as I have not received my ticket information or received the tickets through the mail as the survey continues to request details about.”

Helpful Report

Posted 2 weeks ago

Hey Stephen, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first so I have raised this with our development team to see if this is something that can be looked into. Thanks, HW Skiddle Customer Support Team

Posted 2 weeks ago

“I was bumped off the site twice and had to re-enter details. This was a bit frustrating. Thankfully all worked out ok in the end and I got tge tickets I needed.”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you for leaving a review. In future, if you need assistance with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. HW Skiddle Customer Support Team

Posted 2 weeks ago

“No problem at all. Very straightforward”

Helpful Report

Posted 2 weeks ago

Hi Chris, Thank you for leaving a review. Happy to hear you enjoy using Skiddle. Have a lovely day! HW Skiddle Customer Support Team

Posted 2 weeks ago

“They will spam you for reviews as if booking through them wasn't the sole option for getting tickets to an event. Would not recommend if other options were available. Make friends with promoters and offer them cash to let you in instead.”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you for leaving a review. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. HW Skiddle Customer Support Team

Posted 2 weeks ago

“Easy to use service”

Helpful Report

Posted 2 weeks ago

Hi Susan, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 2 weeks ago

“Ok quite smooth”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you for leaving a review. Happy to hear you find Skiddle an easy booking platform. Have a lovely day! HW Skiddle Customer Support Team

Posted 2 weeks ago

“Cool off button didn't work even though I was entering the exact same car details contacted customer support and no response for four days which left me outside of my cooling off period”

Helpful Report

Posted 2 weeks ago

Hi Jamie, Thank you for your review. After receiving your feedback, I’m glad we were able to help resolve this query for you. We’d love to know how you feel about Skiddle since posting this review. Could I ask that you spare a few minutes to update your review? Thank you in advance! HW Skiddle Customer Support Team

Posted 2 weeks ago

“Quick and easy to buy tickets and no hidden fees”

Helpful Report

Posted 2 weeks ago

Hi Chris, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 2 weeks ago

“Thanks so much nice and straight forward”

Helpful Report

Posted 2 weeks ago

Hi Paul, Thank you for leaving a review. Happy to hear you enjoy using Skiddle as a booking platform. Have a lovely day! HW Skiddle Customer Support Team

Posted 2 weeks ago

“...........”

Helpful Report

Posted 2 weeks ago

Hey Christine, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, HW Skiddle Customer Support Team

Posted 2 weeks ago

“Very hard to navigate put on a waiting list which wanted me to purchase 12 tickets with no way to change the amount frustrating 😒”

Helpful Report

Posted 2 weeks ago

Hi Lynn, Thank you for your feedback. Here at Skiddle, we always aim to put our customers first so I am keen to get this resolved for you. I have sent an email to the email address we have on your account to try and get this resolved for you. I look forward to hearing from you, HW Skiddle Customer Support Team

Posted 2 weeks ago

“Very quick and easy to use.”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 2 weeks ago

“Easy enough”

Helpful Report

Posted 2 weeks ago

Hey Mark, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, HW Skiddle Customer Support Team

Posted 2 weeks ago

“So quick and easy to use would definitely recommend to anyone”

Helpful Report

Posted 2 weeks ago

Hi Sally, Thank you for leaving a review. Happy to hear you find Skiddle easy to use and would recommend to others Have a lovely day! HW Skiddle Customer Support Team

Posted 2 weeks ago

“Easy to find & order tickets”

Helpful Report

Posted 2 weeks ago

Hi Donna, Thank you for leaving a review. Happy to hear you enjoy using Skiddle. Have a lovely day! HW Skiddle Customer Support Team

Posted 2 weeks ago

“Just follow the instructions and its job done..”

Helpful Report

Posted 2 weeks ago

Hi Sheena, Thank you for leaving a review. Happy to hear you enjoy using Skiddle. Have a lovely day! HW Skiddle Customer Support Team

Posted 2 weeks ago

“Tickets came straight away no issues thank you”

Helpful Report

Posted 2 weeks ago

Hi Eleni, Thank you for leaving a review. Happy to hear you enjoy using Skiddle. Have a lovely day! HW Skiddle Customer Support Team

Posted 2 weeks ago

skiddle is rated 4.4 based on 27,129 reviews