skiddle Reviews

Name: skiddle
Rating: 4.40

4.4 Rating 31,651 Reviews

88 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 31,651 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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skiddle 5 star review on 16th August 2026

Kenneth Sterling Charles

Richard Rodney Willsher

288

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Page froze while trying to get reggae land tickets and when I got back on, first release was all gone baring in mind I was waiting in the queue for 40 minutes!”

Helpful Report

Posted 2 weeks ago

Hey there, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first, so I have raised this with our development team to see if this is something that can be looked into. Thanks, HT Skiddle Customer Support Team

Posted 2 weeks ago

“Far too many steps to buy and to access a ticket”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you for leaving a review. Our review platform is for leaving a review of your experience rather than stating queries. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chatbot (help.skiddle.com). HT Skiddle Customer Support Team

Posted 2 weeks ago

“Easy, uncomplicated process.”

Helpful Report

Posted 2 weeks ago

Hi Derek, Thank you for leaving a review. We’re glad to hear you found the process easy and uncomplicated. Have a lovely day! HT Skiddle Customer Support

Posted 2 weeks ago

“Would give 3 stars if it wasn't for the customer service received afterwards. Booking for Reggaeland on a payment plan but it wouldn't allow you to book kids tickets at the same time. Whilst trying to figure out the third release tickets sold out. Booked fourth release tickets on a payment plan then wasn't allowed to purchase kid tickets as it was locked even though adult tickets had been purchased. Called customer service and a lovely woman said she'd call back and true to her word she called back and gave me a code to unlock the kids tickets to purchase.”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you for leaving a review. We’re glad to hear that the callback helped and that a code was provided to unlock the kids' tickets. We understand the frustration around the releases and the payment plan limitations. Have a lovely day! HT Skiddle Customer Support Team

Posted 2 weeks ago

“Ordering was easy and very straight forward”

Helpful Report

Posted 2 weeks ago

Hi Frances, Thank you for leaving a review. We’re glad to hear ordering was straightforward. Have a lovely day! HT Skiddle Customer Support Team

Posted 2 weeks ago

“The disapora event was so bad, we came to see Lauren hill and the fugees and didn’t even get to see a full set, bad timing, bad organisation and refunds should be issued.”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. HT Skiddle Customer Support Team

Posted 2 weeks ago

“nice and easy breezy , simple and effective, job done”

Helpful Report

Posted 2 weeks ago

Hi Oliver, Thanks for leaving a review. We’re glad you found it nice and easy, simple and effective. Have a lovely day! HT Skiddle Customer Support Team

Posted 2 weeks ago

“Very easy to use, and excellebt website”

Helpful Report

Posted 2 weeks ago

Hi Andrew, Thank you for leaving a review. We’re glad to hear you found the site very easy to use and excellent. Have a lovely day! HT Skiddle Customer Support Team

Posted 2 weeks ago

“Easy to book tickets up”

Helpful Report

Posted 2 weeks ago

Hi John, Thank you for leaving a review. We’re glad to hear you found it easy to book tickets. Have a lovely day! HT Skidle Customer Support Team

Posted 2 weeks ago

“Great place for tickets, fair prices!”

Helpful Report

Posted 2 weeks ago

Hi Mark, Thank you for leaving a review. We’re glad to hear you find Skiddle a great place for tickets and fair prices. Have a great day! HT Skiddle Customer Support Team

Posted 2 weeks ago

“I kept being told a link would be sent. It never happened lots of times so I ended up deleting and downloading the app again to start all over again with the new account.”

Helpful Report

Posted 2 weeks ago

Hi Philip, Thank you for your feedback. Here at Skiddle, we always aim to put our customers first, so I am keen to get this resolved for you. I have sent an email to the email address we have on your account to try and get this resolved for you. I look forward to hearing from you, HT Skiddle Customer Support Team

Posted 2 weeks ago

“It was so easy to book tickets to the music festival”

Helpful Report

Posted 2 weeks ago

Hi Robert, Thank you for leaving a review. We are glad to hear that booking tickets for the music festival was easy. Have a lovely day! HT Skiddle Customer Support Team

Posted 2 weeks ago

“Easy App to use”

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Posted 2 weeks ago

Hi Renee, Thank you for leaving a review. We're glad you found the app easy to use. Have a lovely day! HT Skiddle Customer Support Team

Posted 2 weeks ago

“Well pleased 😊”

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Posted 2 weeks ago

Hi Stephen, Thank you for leaving a review. We're glad you're well pleased. Have a lovely day! HT Skiddle Customer Support Team

Posted 2 weeks ago

“Customer services were fantastic in fixing a problem with my order (my fault) and I'm really impressed by their overall service. A reliable and well organised set up.”

Helpful Report

Posted 2 weeks ago

Hi Jacqueline, Thank you for leaving a review. We’re glad our customer service team could fix the problem and that you found our service reliable and well organised. Have a lovely day! HT Skiddle Customer Support Team

Posted 2 weeks ago

“Very good”

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Posted 2 weeks ago

Hi Mrs, Thank you for leaving a review. We’re glad you found it very good. Have a great day! HT Skiddle Customer Support Team

Posted 2 weeks ago

“Ordering our tickets with Skiddle was so easy and that's saying something for us pensioners 👍🏻”

Helpful Report

Posted 2 weeks ago

Hi Anthony, Thank you for leaving a review. We’re glad to hear ordering tickets with Skiddle was easy for you. Have a lovely day! HT Skiddle Customer Support Team

Posted 2 weeks ago

“Great Communication. Quick response to a booking enquiry.”

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Posted 2 weeks ago

Hi Lorraine, Thank you for leaving a review. We’re glad to hear you found the communication great and the response quick. Have a lovely day! HT Skiddle Customer Support Team

Posted 2 weeks ago

“👍 great 👍 thanks”

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Posted 2 weeks ago

Hi MS, Thank you for the great feedback! We’re glad you’re happy with it. Have a great day! HT Skiddle Customer Support Team

Posted 2 weeks ago

“Great comms thank yiub”

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Posted 2 weeks ago

Hi Stuart, Thank you for leaving a review. Great to hear the comms were good. Have a lovely day! HT Skiddle Customer Support Team

Posted 2 weeks ago

skiddle is rated 4.4 based on 31,651 reviews