skiddle Reviews

Name: skiddle
Rating: 4.39

4.4 Rating 27,895 Reviews

89 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 27,895 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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skiddle 5 star review on 20th December 2025

Carrie Skidmore

skiddle 5 star review on 29th November 2025

James Alexander Luter

skiddle 5 star review on 2nd November 2025

270

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Tickets advertised as £25 then went on to book and extra £2.75 booking fee?!! Very simple and easy to book the tickets.”

Helpful Report

Posted 3 weeks ago

Hi Hilary, Thank you for your feedback. A booking fee is added per ticket and is calculated as a percentage of the face value. It's always displayed before you add any tickets to your basket. The booking fee is the margin that Skiddle applies in order to cover the cost of providing a secure ticketing service. I hope this helps to clarify. HW Skiddle Customer Support Team

Posted 3 weeks ago

“All good no problem”

Helpful Report

Posted 3 weeks ago

Hi Graeme, Thank you for leaving a review. Happy to hear you enjoy using Skiddle. Have a lovely day! HW Skiddle Customer Support Team

Posted 3 weeks ago

“Very good site easy to.use”

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Posted 3 weeks ago

Hi Gary, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 3 weeks ago

“Straightforward and quick, couldnt fault it”

Helpful Report

Posted 3 weeks ago

Hi Roy, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 3 weeks ago

“Couldn’t find the QR code only the receipt email.”

Helpful Report

Posted 3 weeks ago

Hi Frankie, Thank you for leaving a review. Our review platform is for leaving a review of your experience rather than stating queries. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. HW Skiddle Customer Support Team

Posted 3 weeks ago

“Quick and easy”

Helpful Report

Posted 3 weeks ago

Hi Christina, Thank you for leaving a review. Happy to hear you find Skiddle quick & easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 3 weeks ago

“Very easy to use very plz with using app”

Helpful Report

Posted 3 weeks ago

Hi Jonathon, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 3 weeks ago

“Booking experience good.”

Helpful Report

Posted 3 weeks ago

Hey there, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, HW Skiddle Customer Support Team

Posted 3 weeks ago

“Had a minor problem with my E mail ( My fault ) contacted skiddle and it was sorted very quickly and efficiently brilliant service thank you Will always use Skiddle in the future”

Helpful Report

Posted 3 weeks ago

Hi Jeffrey, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 3 weeks ago

“They reserved my tickets. When the tickets were released it was hassle free”

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Posted 3 weeks ago

Hi Michelle, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 3 weeks ago

“Very straight forward..Easy to use.”

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Posted 3 weeks ago

Hi Linda, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 3 weeks ago

“So easy to use”

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Posted 3 weeks ago

Hi Pearl, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 3 weeks ago

“VERY EASY TO NAVIGATE”

Helpful Report

Posted 3 weeks ago

Hi there, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 3 weeks ago

“Quick and user friendly.”

Helpful Report

Posted 3 weeks ago

Hi David, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 3 weeks ago

“I find skiddle the best and easiest ticket buying platform to use... dread using the others...”

Helpful Report

Posted 3 weeks ago

Hi Karen, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 3 weeks ago

“Great service”

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Posted 3 weeks ago

Hi Lauren, Thank you for leaving a review. Happy to hear you enjoy using Skiddle. Have a lovely day! HW Skiddle Customer Support Team

Posted 3 weeks ago

“Took a lot of getting into to set top the app and then to get the tickets downloaded”

Helpful Report

Posted 3 weeks ago

Hey Linda, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, HW Skiddle Customer Support

Posted 3 weeks ago

“Was easy to book my ticket and very easy to access it as well”

Helpful Report

Posted 3 weeks ago

Hi Marc, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 3 weeks ago

“Easy to use”

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Posted 3 weeks ago

Hi Rhian, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 3 weeks ago

“Easy to use and customer friendly interface”

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Posted 3 weeks ago

Hi Lorraine, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 3 weeks ago

skiddle is rated 4.4 based on 27,895 reviews