skiddle Reviews

Name: skiddle
Rating: 4.43

4.4 Rating 17,750 Reviews

93 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 17,750 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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skiddle 5 star review on 29th April 2024

195

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So easy to find and book the gig I wanted. Stress-free”

Helpful Report

Posted 1 week ago

Hi Catherine, Thank you for leaving a review. We are glad you are happy with our platform and hope this continues! Have a lovely day! MK Skiddle Customer Support Team

Posted 5 days ago

“The lady was Very polite on the phone but l was told l had to pay £20.00 booking fee lf l l didn't go on the app, it turned out l had to go on the app anyway.”

Helpful Report

Posted 1 week ago

Hi there, Thank you for your feedback. A booking fee is added per ticket and is calculated as a percentage of the face value. It's always displayed before you add any tickets to your basket. The booking fee is the margin that Skiddle applies in order to cover the cost of providing a secure ticketing service. Booking fees are non-refundable - this is across the board with all booking platforms. However, Skiddle are one of the only platforms offering booking fee credit on a future purchase and further information about this can be found within your automated refund email. MK Skiddle Customer Support Team

Posted 5 days ago

“Very quick and easy to use thanks”

Helpful Report

Posted 1 week ago

Hi Sharon, Thank you for leaving a review. We are glad you have had a positive experience when booking tickets with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 5 days ago

“I thought it was really easy to book my tickets, far better than any other.”

Helpful Report

Posted 1 week ago

Hi James, Thank you for leaving a review. We are glad you are happy with our platform and hope this continues! Have a lovely day! MK Skiddle Customer Support Team

Posted 5 days ago

“Was quick and easy”

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Posted 1 week ago

Hi There, Thank you for leaving a review. We are glad you are happy with our platform and hope this continues! Have a lovely day! MK Skiddle Customer Support Team

Posted 5 days ago

“Easy to book .”

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Posted 1 week ago

Hi Lisa, Thank you for leaving a review. We are glad you found it easy to book with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 5 days ago

“I wasn't expecting to be able to get hold of my tickets quite that easily,but I must admit I was very impressed with the service. Thankyou very much.”

Helpful Report

Posted 1 week ago

Hi Amanda, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad you are happy with Skiddle and hope this continues! Have a lovely day! MK Skiddle Customer Support Team

Posted 5 days ago

“Easy to book tickets. Very straightforward”

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Posted 1 week ago

Hi Diane, Thank you for leaving a review. We are glad you are happy with our platform! Have a lovely day! MK Skiddle Customer Support Team

Posted 5 days ago

“It was a simple booking process with multiple ways of downloading your tickets.”

Helpful Report

Posted 1 week ago

Hi Allan, Thank you for leaving a review. We are glad you are happy with our platform and hope this continues! Have a lovely day! MK Skiddle Customer Support Team

Posted 5 days ago

“Easy to use and book tickets. Fab service”

Helpful Report

Posted 1 week ago

Hi Christine, Thank you for leaving a review. We are glad you found it easy to book with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 5 days ago

“Was really easy to order”

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Posted 1 week ago

Hi Gina, Thank you for leaving a review. We are glad you found it easy to book with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 5 days ago

“Cant fault Skiddle at all.”

Helpful Report

Posted 1 week ago

Hi Simon, Thank you for leaving a review. We are glad you are happy with our platform and hope this continues! Have a lovely day! MK Skiddle Customer Support Team

Posted 5 days ago

“Incorrect start time”

Helpful Report

Posted 1 week ago

Hi Joshua, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. MK Skiddle Customer Support Team

Posted 5 days ago

“Always really clear, straight forward to book and a reasonable transaction fee unlike some other sites I could mention (Ripoff Ticketmaster)”

Helpful Report

Posted 1 week ago

Hi ian, Thank you for leaving a review. We are glad you are happy with our platform and hope this continues! Have a lovely day! MK Skiddle Customer Support Team

Posted 5 days ago

“Very good good”

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Posted 1 week ago

Hi Paul, Thank you for leaving a review. We are happy you found our platform good! Have a lovely day! MK Skiddle Customer Support Team

Posted 5 days ago

“Simple and efficient”

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Posted 1 week ago

Hi Doug, Thank you for leaving a review. I'm glad Skiddle was simple and efficient! Have a lovely day! JM Skiddle Customer Support Team

Posted 1 week ago

“Very quick and easy”

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Posted 1 week ago

Hi Ally, Thank you for leaving a review. I'm glad it was a quick and easy service! Have a lovely day! JM Skiddle Customer Support Team

Posted 1 week ago

“Quick and easy to do. Can set alerts to your tastes for new concerts, festivals happening. Slight shame you have to pay a fee everytime you book something (even if you've done it all yourself online?!)”

Helpful Report

Posted 1 week ago

Hi There, Thank you for your feedback. Booking fees are charged simply because we pay the full face value of your ticket back to the event organiser. A booking fee is added per ticket and is calculated as a percentage of the face value. It's always displayed before you add any tickets to your basket. The booking fee is the margin that Skiddle applies in order to cover the cost of providing a secure ticketing service. This includes overheads such as debit/credit card processing fees, VAT, customer services, call handling, account management, administration, website development, secure server costs, profit, and a few tea bags for staff brews! MK Skiddle Customer Support Team

Posted 5 days ago

“Wow fantastic service thankyou”

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Posted 1 week ago

Hi Karan, Thank you for leaving a review. I'm glad Skiddle gave you fantastic service! Have a lovely day! JM Skiddle Customer Support Team

Posted 1 week ago

“Very easy to book and fast”

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Posted 1 week ago

Hi Kevin, Thank you for leaving a review. I'm glad Skiddle was easy to book! Have a lovely day! JM Skiddle Customer Support Team

Posted 1 week ago

skiddle is rated 4.4 based on 17,750 reviews