skiddle Reviews

Name: skiddle
Rating: 4.39

4.4 Rating 27,104 Reviews

89 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 27,104 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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skiddle 5 star review on 3rd November 2025

269

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Ticket hasn’t came through no answer on phone sat on called number one for a hour”

Helpful Report

Posted 1 week ago

Hi Aaron, Thank you for your review. After receiving your feedback, I’m glad we were able to help resolve this query for you. We’d love to know how you feel about Skiddle since posting this review. Could I ask that you spare a few minutes to update your review? HW Skiddle Customer Support Team

Posted 1 week ago

“Easy to understand and book .”

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Posted 1 week ago

Hi Laraine, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 week ago

“First class and easy”

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Posted 1 week ago

Hi Jeffrey, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a great time at the event 🎉 HW Skiddle Customer Support Team

Posted 1 week ago

“Easy process to buy my tickets”

Helpful Report

Posted 1 week ago

Hi Ros, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a great time at the event 🎉 HW Skiddle Customer Support Team

Posted 1 week ago

“Dead easy to use.”

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Posted 1 week ago

Hi Andrew, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 week ago

“Got my tickets fast & on the same day to my phone by email so over all very good response time well recommended”

Helpful Report

Posted 1 week ago

Hi Alexander, Thank you for leaving a review. Happy to hear you enjoy using Skiddle. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 week ago

“Very Very good”

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Posted 1 week ago

Hi Gary, Thank you for leaving a review. Happy to hear you enjoy using Skiddle. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 week ago

“Really appreciated the reminders to book,when the tickets became available. Very easy to use.”

Helpful Report

Posted 1 week ago

Hi Pauline, Thank you for leaving a review. Happy to hear you enjoy using Skiddle as a booking platform. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 week ago

“Booking was easy”

Helpful Report

Posted 1 week ago

Hi William, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 week ago

“Very easy to use with plenty of information”

Helpful Report

Posted 1 week ago

Hi there, Thank you for leaving a review. Happy to hear you enjoy using Skiddle. Have a great time at the event 🎉 HW Skiddle Customer Support Team

Posted 1 week ago

“Struggled to get discount applied, otherwise all ok.”

Helpful Report

Posted 1 week ago

Hi Paul, Thank you for leaving a review. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. HW Skiddle Customer Support Team

Posted 1 week ago

“Easy to book on line. Easy to follow the event I was booking.”

Helpful Report

Posted 1 week ago

Hi Graham, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 week ago

“Easy to get the tickets. It would have been 5 stars if you could add them to your wallet.”

Helpful Report

Posted 1 week ago

Hi RIchard, Thanks for your feedback. You can add your tickets to your Apple Wallet, check out the below FAQ for more info: How to Download Your Ticket(s) to Apple Wallet - https://help.skiddle.com/en/articles/5741891-how-to-download-your-ticket-s-to-apple-wallet HW Skiddle Customer Support Team

Posted 1 week ago

“Had four attepts as it kept timing me out stateing 7 minutes of inactivity, but there wasn't any inactivity, it should say, you have 7 minutes to complete, you better hurry up next time !”

Helpful Report

Posted 1 week ago

Hi there, Thank you for leaving a review. Our review platform is for leaving a review of your experience rather than stating queries. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. HW Skiddle Customer Support Team

Posted 1 week ago

“direct, easy to find and use, personilased events based on what i look for and listen to”

Helpful Report

Posted 1 week ago

Hi there, Thank you for leaving a review. Happy to hear you find Skiddle easy to use & enjoy our platform. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 week ago

“Can’t rate but have to put a star to carry on ??? because I can’t find the tickets I’ve booked, tried to log on again and again, not great with technology, so why not just send proof of purchase to my phone, I’ve now got to find someone to deal with it or phone up . Why ?”

Helpful Report

Posted 1 week ago

Hi David, Thank you for your feedback. Here at Skiddle, we always aim to put our customers first so I am keen to get this resolved for you. I have sent an email to the email address we have on your account to try and get this resolved for you. I look forward to hearing from you, HW Skiddle Customer Support Team

Posted 1 week ago

“excellent service.”

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Posted 1 week ago

Hi there, Thank you for leaving a review. Happy to hear you enjoy using Skiddle & our service. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 week ago

“Very easy to use”

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Posted 1 week ago

Hi Ruth, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 week ago

“The Website is very easy to navigate, and you also get a chioce of e-ticket or .PDF ticket. This is always useful for less technical people.”

Helpful Report

Posted 1 week ago

Hi Richard, Thank you for leaving a review. Happy to hear you enjoy using Skiddle & our ticket access options. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 week ago

“Always find the process really easy to buy and use tickets.”

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Posted 1 week ago

Hi Bill, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 week ago

skiddle is rated 4.4 based on 27,104 reviews