skiddle Reviews

Name: skiddle
Rating: 4.40

4.4 Rating 25,038 Reviews

90 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 25,038 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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256

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“OK but very difficult to navigate site thank you Mark”

Helpful Report

Posted 2 months ago

Hey Mark, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, HW Skiddle Customer Support Team

Posted 2 months ago

“Once I’d sorted a change of email address issue, it was quite user friendly”

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Posted 2 months ago

Hi, Thank you for leaving a review. Glad you found our booking platform user-friendly. Have a lovely day! / Have a great time at the event 🎉 LEB Skiddle Customer Support Team

Posted 2 months ago

“Quite quick and fairly easy”

Helpful Report

Posted 2 months ago

Hi, Thank you for leaving a review. Glad you found our booking platform easy to use. Have a lovely day! / Have a great time at the event 🎉 LEB Skiddle Customer Support Team

Posted 2 months ago

Hey Sharon, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, HW Skiddle Customer Support Team

Posted 2 months ago

“Bought tickets as a guest quick and easy no problems... Will certainly use skiddle again....”

Helpful Report

Posted 2 months ago

Hi James, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. Glad to hear you had a positive experience using Skiddle. Have a lovely day! HW Skiddle Customer Support Team

Posted 2 months ago

“Clear instructions on how to apply for the tickets.”

Helpful Report

Posted 2 months ago

Hi, Thank you for leaving a review. Glad you found our booking platform easy to use. Have a lovely day! / Have a great time at the event 🎉 LEB Skiddle Customer Support Team

Posted 2 months ago

“Very good”

Helpful Report

Posted 2 months ago

Hi, Thank you for leaving a review. Glad you found our booking platform good to use. Have a lovely day! / Have a great time at the event 🎉 LEB Skiddle Customer Support Team

Posted 2 months ago

“Easy booking, no problem with site booking”

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Posted 2 months ago

Hi Kieran Thank you for leaving a review. We are glad you found booking with Skiddle easy! Have a lovely day! MK Skiddle Customer Support Team

Posted 2 months ago

“Very easy to book online with Skiddle, the app is excellent.”

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Posted 2 months ago

Hi Susan Thank you for leaving a review. We are glad you found booking with Skiddle easy! Have a lovely day! MK Skiddle Customer Support Team

Posted 2 months ago

“Easy to use”

Helpful Report

Posted 2 months ago

Hi there, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 2 months ago

“Quick and easy to book.”

Helpful Report

Posted 2 months ago

Hi there Thank you for leaving a review. We are glad you found booking with Skiddle easy! Have a lovely day! MK Skiddle Customer Support Team

Posted 2 months ago

“Easy to.book. no issues”

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Posted 2 months ago

Hi Claire Thank you for leaving a review. We are glad you found booking with Skiddle easy! Have a lovely day! MK Skiddle Customer Support Team

Posted 2 months ago

“Painless way to book tickets. Not sure about being offered insurance and booking fees are always a bind.”

Helpful Report

Posted 2 months ago

Hi There, Thank you for your review! We're glad to hear that booking tickets was a painless experience for you. We understand that booking fees and insurance can be a bit of a hassle, and we appreciate your feedback as we continually strive to improve our service. Have a great day! IJ Skiddle Customer Support Team

Posted 2 months ago

“Booking went smoothly. Tried booking an event on Ticketmaster same morning but was impossible!!”

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Posted 2 months ago

Hi Joan, Thank you for your great review! We're glad to hear that your booking process went smoothly with us, especially after experiencing difficulties elsewhere. We appreciate your feedback! Have a fantastic day! IJ Skiddle Customer Support Team

Posted 2 months ago

“Easy process to buy tickets”

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Posted 2 months ago

Hi Paula, Thank you for your great review! We’re glad to hear you found the ticket purchasing process easy. Have a fantastic day! IJ Skiddle Customer Support Team

Posted 2 months ago

“Am really made made up with the tickets”

Helpful Report

Posted 2 months ago

Hi James, Thanks for your great review. We're really pleased to hear that you're happy with your tickets. Your satisfaction is our priority! Have a lovely day. IJ Skiddle Customer Support Team

Posted 2 months ago

“Overall good however the final total was over what ticket price was, assume some booking fees but was not clear at all”

Helpful Report

Posted 2 months ago

Hi, Thank you for leaving a review. A booking fee is added per ticket and is calculated as a percentage of the face value. It's always displayed before you add any tickets to your basket. The booking fee is the margin that Skiddle applies in order to cover the cost of providing a secure ticketing service. Have a lovely day! / Have a great time at the event 🎉 LEB Skiddle Customer Support Team

Posted 2 months ago

“The process for booking was easy to follow and completed easily”

Helpful Report

Posted 2 months ago

Hi Kathryn , Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 2 months ago

“Found it easy to use”

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Posted 3 months ago

Hi Rosemary, Thank you for leaving a review. We are glad you found booking with Skiddle easy! Have a lovely day! MK Skiddle Customer Support Team

Posted 3 months ago

“Was good experience”

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Posted 3 months ago

“Easy booking, only I cannot download the app and was fortunate to be able to print out the ticket at the last minute.”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your feedback. There are many different ways in which you are able to access your tickets. You can locate your order using our handy order finder tool in which you have the ability to resend your confirmation email (https://bit.ly/3WmjLTr). From this email, you can download your tickets as a PDF. Downloading your tickets: https://bit.ly/3WKrGJY You are also able to log into the app to access your tickets in your order history, or via skiddle.com/orders. MK Skiddle Customer Support Team

Posted 3 months ago

skiddle is rated 4.4 based on 25,038 reviews