skiddle Reviews

Name: skiddle
Rating: 4.40

4.4 Rating 25,950 Reviews

90 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 25,950 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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skiddle 5 star review on 9th August 2025

267

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Skiddle is the easiest seller to buy from in my experince. Usually first come first served isn’t a problem. The only problem I have is when there is a waiting list or a queue, I believe the first come first served is better.”

Helpful Report

Posted 3 weeks ago

Hey there, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, HW Skiddle Customer Support Team

Posted 2 weeks ago

“It was very easy to book my tickets and like that for a small fee my ticket can be protected.I was able to pay for my tickets using PayPal which is a plus for me.”

Helpful Report

Posted 3 weeks ago

Hey Frances, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, HW Skiddle Customer Support Team

Posted 2 weeks ago

“Was fine ordering, but can't do pdf print out until day before concert?! Not everyone is tech savvy and I'll be traveling so hard to print. Hate the idea I have to download an app.”

Helpful Report

Posted 3 weeks ago

Hi Darlene, Thank you for leaving a review. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. HW Skiddle Customer Support Team

Posted 2 weeks ago

“all good no probs”

Helpful Report

Posted 3 weeks ago

Hi Fred , Thank you for leaving a review. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 3 weeks ago

“Quick and easy process”

Helpful Report

Posted 3 weeks ago

Hey Janet, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, AB Skiddle Customer Support Team

Posted 3 weeks ago

“Very easy to sort out”

Helpful Report

Posted 4 weeks ago

Hi Simon, Thank you for leaving a review. We are pleased to hear you have had an easy time booking with us! Have a lovely day! AB Skiddle Customer Support Team

Posted 3 weeks ago

“Quite easy to do and get the tickets I wanted. Easy to pay with PayPal.”

Helpful Report

Posted 4 weeks ago

Hey Siobhan, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, AB Skiddle Customer Support Team

Posted 3 weeks ago

“All fine and efficient. But for some reason on my PC I had to minimize the screen to see the Buy/Confirm buttons etc.”

Helpful Report

Posted 4 weeks ago

Hi Edmund, Thank you for leaving a review. I can see this is the first time you have reached out to Skiddle. Our review platform is for leaving a review of your experience rather than stating queries. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. AB Skiddle Customer Support Team

Posted 3 weeks ago

“Easy to register and access”

Helpful Report

Posted 4 weeks ago

Hi Tracy, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 3 weeks ago

“I found the booking site Afternoon tea and flower show tickets difficult to differentiate”

Helpful Report

Posted 4 weeks ago

Hi Anne, Thank you for leaving a review. Our review platform is for leaving a review of your experience rather than stating queries. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. HW Skiddle Customer Support Team

Posted 3 weeks ago

“It was great fun, only you guys need to installl lockers, there is nowhere to leave your valuables Thank you for a great experience otherwise. Katrin & friends”

Helpful Report

Posted 1 month ago

Hi Katrin, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. HW Skiddle Customer Support Team

Posted 4 weeks ago

“Easy to use website”

Helpful Report

Posted 1 month ago

Hi Nicolas, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 1 month ago

“Went well for first time user although first ticket payment did not go through for some reason second time worked ok”

Helpful Report

Posted 1 month ago

Hey Gary, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, AB Skiddle Customer Support Team

Posted 1 month ago

“It was easy”

Helpful Report

Posted 1 month ago

Hi Leyla , Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 1 month ago

“Very easy booking tickets just found it a bit difficult at first how to retrieve tickets as never used before”

Helpful Report

Posted 1 month ago

Hi Dee, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 1 month ago

“Once the app is downloaded it was easy to follow”

Helpful Report

Posted 1 month ago

Hey There, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, AB Skiddle Customer Support Team

Posted 1 month ago

“Quite straightforward”

Helpful Report

Posted 1 month ago

Hi Jessica, Thank you for leaving a review. We are pleased to hear you have had an easy booking experience with us! Have a lovely day! AB Skiddle Customer Support Team

Posted 1 month ago

“Easy to use, would be more useful if it had all event info in the ticket section, after you’ve purchased as I struggled to find the age restrictions for my concert”

Helpful Report

Posted 1 month ago

Hi There, Thank you for leaving a review. I can see this is the first time you have reached out to Skiddle. Our review platform is for leaving a review of your experience rather than stating queries. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. AB Skiddle Customer Support Team

Posted 1 month ago

“I like the app and it gives events local to you - which is great. However I find the level of personal information they require, to open the app and book the tickets is intrusive.”

Helpful Report

Posted 1 month ago

Hi , Thank you for leaving a review. We are glad you had a positive experience with Skiddle! We only ask for these details if you're buying tickets. We mainly ask for your address so we can verify the card details used to place the order, dispatch physical ticket stock (for the events that do have this) and deter fraudulent orders. From time to time, we may use the address provided to recommend nearby events, regional newsletters (delivered via email) and to personalise your Skiddle content based on your location so you do not receive irrelevant content. As we mostly sell over 18s products, we do need to verify age. We do also use the info internally for demographics. As for your mobile number, we will only use this to send you SMS confirmations and get in touch with you if there are any updates to your order or event. Don’t worry though, your details are protected by our Privacy Policy so we won't sell your details to any third parties. Have a lovely day! MK Skiddle Customer Support Team

Posted 1 month ago

“Not easy for frist timer”

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Posted 1 month ago

Hi Clive, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. Have a lovely day! OP Skiddle Customer Support Team

Posted 1 month ago

skiddle is rated 4.4 based on 25,950 reviews