skiddle Reviews

Name: skiddle
Rating: 4.41

4.4 Rating 24,948 Reviews

90 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 24,948 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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254

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very conveluted process to actualy view the tickets”

Helpful Report

Posted 1 month ago

Hi Vincent, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We appreciate you taking the time to share your experience when using skiddle. Have a lovely day! OP Skiddle Customer Support Team

Posted 4 weeks ago

“Pretty easy ordering. Difficult to find answers to know what ticket levels are. Early Bird vs Last vs General admission”

Helpful Report

Posted 1 month ago

Hi There, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We appreciate your feedback, and if you need any help in the future we would be more than happy to assist. Have a lovely day! OP Skiddle Customer Support Team

Posted 1 month ago

“It was a fairly simple process. I had no difficulties navigating the system.”

Helpful Report

Posted 1 month ago

Hi There, Thank you for leaving a review. We are glad you found the process simple and found the system easy to navigate. Have a lovely day! / Have a great time at the event 🎉 OP Skiddle Customer Support Team

Posted 1 month ago

“Lots of people jumped the low wall to get into the VIP …not good! for people who paid! It was very small area for over 800 people! Music up & down @ times to hard …everyone stopped dancing! However ROGER SANCHEZ was AMAZING!!! …everybody loved him!”

Helpful Report

Posted 1 month ago

Hi There, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. OP Skiddle Customer Support Team

Posted 1 month ago

“A straightforward booking experience.”

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Posted 1 month ago

Hi Keith, Thank you for leaving a review. We are glad you found the booking process straight forward. Have a great time at the event 🎉 OP Skiddle Customer Support Team

Posted 1 month ago

“Very straight forward site to use”

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Posted 1 month ago

Hi Wendy , Thank you for leaving a review. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 1 month ago

“Wait list worked, got the tickets I wanted.”

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Posted 1 month ago

Hi Samantha , Thank you for leaving a review. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 1 month ago

“Very pleased aslong as I can get into the venue and enjoy the eve this review will stand.”

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Posted 1 month ago

Hi ian, Thank you for leaving a review. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 1 month ago

“Great app with easy use”

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Posted 1 month ago

Hi Elise , Thank you for leaving a review. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 1 month ago

“The only thing that I was annoyed about was that the tickets went so fast but I guess that’s not your fault but thank you anyway ❤️”

Helpful Report

Posted 1 month ago

Hey Cole, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, MK Skiddle Customer Support Team

Posted 1 month ago

“The process was quick and easy but I got a notification about tickets that no longer needed.”

Helpful Report

Posted 1 month ago

Hi Joshua, Thank you for leaving a review. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 1 month ago

“A very convenient platform. Some information feels duplicated, so perhaps data entry could be simplified. Nothing bad, just a suggestion.”

Helpful Report

Posted 1 month ago

Hey there, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, MK Skiddle Customer Support Team

Posted 1 month ago

“Had to download acrobat so I can download ticket as a PDF but still an 18.50 ticket becomes 21.95 with booking fees and add ons not as easy as say ticket master and can’t download until July 5 th”

Helpful Report

Posted 1 month ago

Hi Colette, Thank you for your feedback. Skiddle is a self-service platform and the event organisers determine the ticket pricing structure themselves. Due to this, ticket prices are subject to change as agreed upon purchase. In the circumstances that promoters run a promotion\offer\reduction on the price of tickets, we're unfortunately unable to issue a refund. AB Skiddle Customer Support Team

Posted 1 month ago

“Booking was a bit confusing at first but find once I had worked out what to do”

Helpful Report

Posted 1 month ago

Hey Sue, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, AB Skiddle Customer Support Team

Posted 1 month ago

“Very good app. Eady to navigate around and book”

Helpful Report

Posted 1 month ago

Hi Mark Thank you for leaving a review. We are glad you found booking with Skiddle easy! Have a lovely day! MK Skiddle Customer Support Team

Posted 1 month ago

“Easy process.”

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Posted 1 month ago

Hi Gavin Thank you for leaving a review. We are glad you found booking with Skiddle easy! Have a lovely day! MK Skiddle Customer Support Team

Posted 1 month ago

“Worked ok . Printing out the tickets proved to be a problem”

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Posted 1 month ago

Hi Keith, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 1 month ago

“Easy to book, I decided to go to the event last minute, for the last 3 hours. I was disappointed that they hadn’t reduced the ticket price, for a later entry. But other than that it was simple and straightforward.”

Helpful Report

Posted 1 month ago

Hi Lou Thank you for your feedback. Skiddle is a self-service platform and the event organisers determine the ticket pricing structure themselves. Due to this, ticket prices are subject to change as agreed upon purchase. In the circumstances that promoters run a promotion\offer\reduction on the price of tickets, we're unfortunately unable to issue a refund. AB Skiddle Customer Support Team

Posted 1 month ago

“Was a bit confusing, took 3 attempts but got there in the end !”

Helpful Report

Posted 1 month ago

Hi Anthea, Thank you for leaving a review. I can see this is the first time you have reached out to Skiddle. Our review platform is for leaving a review of your experience rather than stating queries. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. AB Skiddle Customer Support Team

Posted 1 month ago

“Found it a little confusing on how to download tickets via the app someone with less phone knowledge would struggle.”

Helpful Report

Posted 1 month ago

Hi Neil, Thank you for your feedback. There are many different ways in which you are able to access your tickets. You can locate your order using our handy order finder tool in which you have the ability to resend your confirmation email (https://bit.ly/3WmjLTr). From this email, you can download your tickets as a PDF. Downloading your tickets: https://bit.ly/3WKrGJY You are also able to log into the app to access your tickets in your order history, or via skiddle.com/orders. AB Skiddle Customer Support Team

Posted 1 month ago

skiddle is rated 4.4 based on 24,948 reviews