skiddle Reviews

Name: skiddle
Rating: 4.40

4.4 Rating 25,028 Reviews

90 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 25,028 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About skiddle:

Primary ticket agency and events guide

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Phone:

03333 01 01 01

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256

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Straight-forward, no fuss. HOWEVER: Booking fee should be less, so called ‘Handling fee’ should not even exist.”

Helpful Report

Posted 3 months ago

Hi lan, Thank you for your feedback. A booking fee is added per ticket and is calculated as a percentage of the face value. It's always displayed before you add any tickets to your basket. The booking fee is the margin that Skiddle applies in order to cover the cost of providing a secure ticketing service. MK Skiddle Customer Support Team

Posted 3 months ago

“Great party..but now the price is ridiculous how can Ealing council do that. Last year was £11 now 22.”

Helpful Report

Posted 3 months ago

Hi Betty, Thank you for your feedback. Skiddle is a self-service platform and the event organisers determine the ticket pricing structure themselves. MK Skiddle Customer Support

Posted 3 months ago

“Everything seemed to go as well as expected. Just got to wait until August to make sure the tickets work.”

Helpful Report

Posted 3 months ago

Hi Ian, Thank you for your feedback. In order to combat ticket touting and unauthorised duplication of tickets, you may notice that your Rapidscan barcodes have been suspended. This is done by the event organiser and not Skiddle. Skiddle are unable to release your tickets to you any sooner than the date and time stated under your order. Have a nice day! MK Skiddle Customer Support

Posted 3 months ago

“Very quick and easy”

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Posted 3 months ago

Hi Lucas, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 3 months ago

“Crashed once but ok second time”

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Posted 3 months ago

Hi Elizabeth , Thank you for leaving a review. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 3 months ago

“Easy to use but the only thing is when ordering a rapid ticket you have to wait nearly a week before you can down load it.”

Helpful Report

Posted 3 months ago

Hi Wayne, Thank you for your feedback. In order to combat ticket touting and unauthorised duplication of tickets, you may notice that your Rapidscan barcodes have been suspended. This is done by the event organiser and not Skiddle. Skiddle are unable to release your tickets to you any sooner than the date and time stated under your order. Have a nice day! MK Skiddle Customer Support

Posted 3 months ago

“Easy ish to do, apart from having to download the app”

Helpful Report

Posted 3 months ago

Hi Ralf, Thank you for your feedback. There are many different ways in which you are able to access your tickets. You can locate your order using our handy order finder tool in which you have the ability to resend your confirmation email (https://bit.ly/3WmjLTr). From this email, you can download your tickets as a PDF. Downloading your tickets: https://bit.ly/3WKrGJY You are also able to log into the app to access your tickets in your order history, or via skiddle.com/orders. MK Skiddle Customer Support Team

Posted 3 months ago

“Easy to use without setting up an account first - all good!”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your lovely review! We're so glad to hear that you found Skiddle easy to use without the need to set up an account. Making the ticket purchasing process as smooth as possible is our goal, and your feedback truly motivates us. Have a fantastic time with your tickets! JM Skiddle Customer Support Team

Posted 3 months ago

“Was easy to set up”

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Posted 3 months ago

Hi there, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad you found booking with Skiddle easy! Have a lovely day! MK Skiddle Customer Support Team

Posted 3 months ago

“No complaints from me. It was quick and clear.”

Helpful Report

Posted 3 months ago

Hi Gudmundur, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad you had a positive booking experience! Have a lovely day! MK Skiddle Customer Support Team

Posted 3 months ago

“Booking was straightforward, disappointed the process to download wouldn't work as it wouldn't accept my card number which I use for paypal. Also don't seem to be able to transfer individual tickets to my guests-what happens if I am unable to attend on the night or we can't travel together? other sites more straightforward in these respects”

Helpful Report

Posted 3 months ago

Hi Julie, Thank you for your feedback. There are many different ways in which you are able to access your tickets. You can locate your order using our handy order finder tool in which you have the ability to resend your confirmation email (https://bit.ly/3WmjLTr). From this email, you can download your tickets as a PDF. Downloading your tickets: https://bit.ly/3WKrGJY You are also able to log into the app to access your tickets in your order history, or via skiddle.com/orders. Our review platform is for leaving a review of your experience rather than stating queries. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). MK Skiddle Customer Support Team

Posted 3 months ago

“Easy to use and quick. But there is alot of bad reviews so if your event is cancelled looks difficult to get your money back.”

Helpful Report

Posted 3 months ago

Hi Tim, Thank you for leaving a review. We are glad you found booking with Skiddle easy! Have a lovely day! MK Skiddle Customer Support Team

Posted 3 months ago

“Very good”

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Posted 3 months ago

Hi Linley, Thank you for leaving a review. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 3 months ago

“All ok except kept telling me my e mail was incorrect”

Helpful Report

Posted 3 months ago

Hey Michael, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, MK Skiddle Customer Support Team

Posted 3 months ago

“very easy to use”

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Posted 3 months ago

Hi Paul , Thank you for leaving a review. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 3 months ago

“Was simple enough to navigate and purchase a ticket”

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Posted 4 months ago

Hi, Thank you for leaving a review. Glad you found our booking platform easy to use. Have a lovely day! / Have a great time at the event 🎉 LEB Skiddle Customer Support Team

Posted 4 months ago

“Booking was fairly easy”

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Posted 4 months ago

Hi Jodie, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad you found booking with Skiddle easy! Have a lovely day! MK Skiddle Customer Support Team

Posted 4 months ago

“Generally very good. However in some bookings had to return to later emails to print ticket off”

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Posted 4 months ago

Hi Andrew, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 4 months ago

“Efficent, easy.”

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Posted 4 months ago

Hi David , Thank you for leaving a review. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 4 months ago

“As an older person, still adjusting to today's online booking system. But with skiddle this occasion was pretty straightforward Thanks”

Helpful Report

Posted 4 months ago

Hello John, Thank you for the great 4-star review! 🌟 We're pleased to hear that you found our online booking system straightforward. We strive to make the process as user-friendly as possible. If you have any suggestions for how we can make it even better, please let us know! Have a wonderful day. Kind regards, IJ Skiddle Customer Support Team

Posted 4 months ago

skiddle is rated 4.4 based on 25,028 reviews