skiddle Reviews

Name: skiddle
Rating: 4.40

4.4 Rating 26,763 Reviews

89 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 26,763 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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skiddle 5 star review on 13th October 2025

268

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Nice easy booking process though as usual exorbitant booking fees. Would also have liked a little more description about what the different ticket types got you so you know whether or not it is worth paying for slightly more expensive tickets.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your feedback. We’re glad to hear you found our site easy to use! A booking fee is added per ticket and is calculated as a percentage of the face value. It's always displayed before you add any tickets to your basket. Skiddle is a self-service platform and the event organiser is the individual which provide information on the different tiers. If the information is not provided and would like further clarity, please contact the event organisers directly. AC Skiddle Customer Support Team

Posted 1 month ago

“Easy to use.”

Helpful Report

Posted 1 month ago

Hey there, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, HW Skiddle Customer Support Team

Posted 1 month ago

“Not much to say really... I paid and got the tickets promptly... Various ways of accessing the tix digitally all worked fine.. Only thing that really annoys me - and the whole world - are 'admin fees' ... Disgraceful, whoever is getting away with charging these. No idea if that's you but it's shameful..”

Helpful Report

Posted 1 month ago

Hi Thomas, Thank you for leaving a review. Our review platform is for leaving a review of your experience rather than stating queries. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. HW Skiddle Customer Support Team

Posted 1 month ago

“Love Skiddle and always try to use them when it's an option. Just one thing - please get rid of the constant "selling fast" and "busy event" pop ups. They do nothing to aid blood pressure or stress levels - I imagine they're not very helpful to people with neurodivergence either.”

Helpful Report

Posted 1 month ago

Hey Lisa, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first so I have raised this with our development team to see if this is something that can be looked into. Thanks, HW Skiddle Customer Support Team

Posted 1 month ago

“Easy to use.”

Helpful Report

Posted 1 month ago

Hey Stephen, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, HW Skiddle Customer Support Team

Posted 1 month ago

“Easy to use and book tickets Only criticism is that it just says " early bird,: or "VIP" Seating but does not give any description of what each level ticket provides”

Helpful Report

Posted 1 month ago

Hi Lynne, Thank you for leaving a review. Our review platform is for leaving a review of your experience rather than stating queries. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. HW Skiddle Customer Support Team

Posted 1 month ago

“Not an easy site to use. Needs to be more user friendly.”

Helpful Report

Posted 1 month ago

“Ordering and booking was quite easy to sort. Finding tickets seemed awkward at first but actually was simple.”

Helpful Report

Posted 2 months ago

Hey Joanne, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, HW Skiddle Customer Support Team

Posted 1 month ago

“The children really enjoyed their afternoon at Rollnation it was a fun experience for them. The only downside was that there were no lockers available, and the drinks were a little pricey.”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. HW Skiddle Customer Support Team

Posted 2 months ago

“It was fine till I had to open an app to get the tickets. Apparently it doesn't work on a Motorola so now I'm waiting till 5/9/25 to download the pdf tickets and hoping to goodness that I don't forget. I don't like using my phone for such things anyway and would much sooner hace a printable version.”

Helpful Report

Posted 2 months ago

Hi Sandra, Thank you for leaving a review. Our review platform is for leaving a review of your experience rather than stating queries. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. HW Skiddle Customer Support Team

Posted 2 months ago

“Skiddle sold me my non sold out event ticket for €14. They were charging 10 for walk up to the door tix. Strange.”

Helpful Report

Posted 2 months ago

Hi Darin, Thank you for leaving a review. Our review platform is for leaving a review of your experience rather than stating queries. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. HW Skiddle Customer Support Team

Posted 2 months ago

“Easy process but needed more tickets than allowed to purchase on app . No way to contact anyone to allow me to purchase of all tickets in the one transaction had to make three transactions, could have been a problem if tickets where not available for all that I needed.”

Helpful Report

Posted 2 months ago

Hi Louise, Thank you for leaving a review. Our review platform is for leaving a review of your experience rather than stating queries. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. HW Skiddle Customer Support Team

Posted 2 months ago

“It took a few attempts befor getting tickets.”

Helpful Report

Posted 2 months ago

Hi Bryden, Thank you for leaving a review. Our review platform is for leaving a review of your experience rather than stating queries. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. HW Skiddle Customer Support Team

Posted 2 months ago

“Very easy to use”

Helpful Report

Posted 2 months ago

Hi Barry, Thank you for leaving a review. Happy to hear you enjoy using Skiddle! Have a lovely day! HW Skiddle Customer Support Team

Posted 2 months ago

“Easy access and good informative process”

Helpful Report

Posted 2 months ago

Hey William, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, HW Skiddle Customer Support Team

Posted 2 months ago

“It was ok until I came to pay, it took three attempts, but got there in the end.”

Helpful Report

Posted 2 months ago

Hey Helen, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, HW Skiddle Customer Support Team

Posted 2 months ago

“East to navigate, clear information & pricing.”

Helpful Report

Posted 2 months ago

Hey Sandra, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, HW Skiddle Customer Support Team

Posted 2 months ago

“I booked last year on a payment plan and so I decided to do it again, and without fail it was a smooth transaction just like last year 😊 I can't wait for Reggaeland 2026! 🔥”

Helpful Report

Posted 2 months ago

Hey Karen, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, HW Skiddle Customer Support Team

Posted 2 months ago

“Easy booking system no issues using website.”

Helpful Report

Posted 2 months ago

Hey Chowming, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, HW Skiddle Customer Support Team

Posted 2 months ago

“Long waiting time for tickets and price rise makes it extremely expensive to buy tickets a group. Why do they need to increase prices so high considering families with children frequent this event.”

Helpful Report

Posted 2 months ago

Hi Patricia, Thank you for leaving a review. Our review platform is for leaving a review of your experience rather than stating queries. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. HW Skiddle Customer Support Team

Posted 2 months ago

skiddle is rated 4.4 based on 26,763 reviews