skiddle Reviews

Name: skiddle
Rating: 4.40

4.4 Rating 30,194 Reviews

89 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 30,194 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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Matt Phelan

Craig William Kneller

280

Anonymous

Anonymous // 01/01/2019

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English

“Booking was no problem . And would book for any gigs I fancy going in the future.”

Helpful Report

Posted 7 months ago

Hi Ken, Thank you for leaving a review. Happy to hear you enjoy booking with Skiddle. Have a lovely day! HW Skiddle Customer Support Team

Posted 7 months ago

“Excellent service (No) problems what so ever 10/10”

Helpful Report

Posted 7 months ago

Hi Calogero, Thank you for leaving a review. Happy to hear you enjoy using Skiddle and our services. Have a lovely day! HW Skiddle Customer Support Team

Posted 7 months ago

“Spooktacular, but I’m honestly disappointed. The website clearly advertised tickets for £20, which is what convinced me to go in the first place. But when I arrived, the price was suddenly £24.99 with no explanation. That’s a 25% increase!No nice people on selling tickets. As a parent with 3 children I had to pay tiket for accompanied the kids. not same price as on website.”

Helpful Report

Posted 7 months ago

Hi there, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. HW Skiddle Customer Support Team

Posted 7 months ago

“Bought tickets for the Wakefield Oktoberfest. Arrived and advised that we must have a £5 cash deposit for the stein. Apparently we should have received an email to tell us. We hadn't. Surprised given the cost of the ticket the stein's aren't included. Tried to pay the deposit on card £2.50 charge each (or one fee if deposits paid together). Had to pop out for cash. Wasn't ready on time, a bit of a shambles and not worth the money.”

Helpful Report

Posted 7 months ago

“Very easy.”

Helpful Report

Posted 7 months ago

Hi Paul, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 7 months ago

“I don`t know if it was at your end but my debit card wasn`t accepted, tried a few times then had to use my husbands. Got there in the end though so all good!”

Helpful Report

Posted 7 months ago

Hey there, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, HW Skiddle Customer Support Team

Posted 7 months ago

“Very straightforward booking experience and the tickets appear in the App instantly”

Helpful Report

Posted 7 months ago

Hi Andrea, Thank you for leaving a review. Happy to hear about your positive booking experience with Skiddle. Have a lovely day! HW Skiddle Customer Support Team

Posted 7 months ago

“Easy to use booking system”

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Posted 7 months ago

Hi Louise, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 7 months ago

“Great service, always”

Helpful Report

Posted 7 months ago

Hi there, Thank you for leaving a review. Happy to hear you enjoy using Skiddle. Have a lovely day! HW Skiddle Customer Support Team

Posted 7 months ago

“Quick and easy”

Helpful Report

Posted 7 months ago

Hi Bartholomew, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 7 months ago

“Easy to book and get tickets”

Helpful Report

Posted 7 months ago

Hi Julie, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 7 months ago

“First time using Skiddle, so far so good!! Just need to wait on my tickets arriving now!!”

Helpful Report

Posted 7 months ago

Hi Ann, Thank you for leaving a review. Happy to hear you enjoy using Skiddle. Have a lovely day! HW Skiddle Customer Support Team

Posted 7 months ago

“Easy site to navigate and booking was simple to do”

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Posted 7 months ago

Hi Trish, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 7 months ago

“Very easy to purchase tickets”

Helpful Report

Posted 7 months ago

Hi there, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 7 months ago

“Brilliant and super quick app and service.”

Helpful Report

Posted 7 months ago

Hi Paul, Thank you for leaving a review. Happy to hear you enjoy using Skiddle. Have a lovely day! HW Skiddle Customer Support Team

Posted 7 months ago

“Very Good, wow”

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Posted 7 months ago

Hi Olha, Thank you for leaving a review. Happy to hear you enjoy using Skiddle. Have a lovely day! HW Skiddle Customer Support Team

Posted 7 months ago

“One of the customer support I have ever used. Prompt response and professional solution to the issue”

Helpful Report

Posted 7 months ago

Hi Karl, Thank you for leaving a review. Happy to hear you find Skiddle easy to use and enjoy our service. Have a lovely day! HW Skiddle Customer Support Team

Posted 7 months ago

“Very quick and easy to book .”

Helpful Report

Posted 7 months ago

Hi Andrew, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 7 months ago

“Very easy to navigate”

Helpful Report

Posted 7 months ago

Hi there, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 7 months ago

“Very easy to book”

Helpful Report

Posted 7 months ago

Hi Jason, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 7 months ago

skiddle is rated 4.4 based on 30,194 reviews