skiddle Reviews

Name: skiddle
Rating: 4.39

4.4 Rating 31,868 Reviews

88 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 31,868 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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skiddle 5 star review on 16th August 2026

Kenneth Sterling Charles

Richard Rodney Willsher

288

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to use and book tickets on, however charging a delivery fee for online tickets seems ridiculous.”

Helpful Report

Posted 4 months ago

Hi there, Thank you for your feedback. A booking fee is added per ticket and is calculated as a percentage of the face value. It's always displayed before you add any tickets to your basket. The booking fee is the margin that Skiddle applies in order to cover the cost of providing a secure ticketing service. Booking fees are non-refundable - this is across the board with all booking platforms. However, Skiddle are one of the only platforms offering booking fee credit on a future purchase and further information about this can be found within your automated refund email. TA Skiddle Customer Support Team

Posted 4 months ago

“First class”

Helpful Report

Posted 4 months ago

Hi Steven, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad to hear that you are enjoying using Skiddle! Have a lovely day! TA Skiddle Customer Support Team

Posted 4 months ago

“Shambles - Can't log on via my phone, the App sends me to my emails, the email tells me to click the link, the link does not work - well done! Workaround - I am able to log on via the website, (I wanted to do it via the App so the tickets cold be put straight into my Apple Wallet). Further problems! Now I'm logged in via the website, in my profile where my tickets are held, it tells me the tickets are not available for download/print for TWO months - why??? I want the tickets now, so the job is done and dusted. I don't have this sort of issue with Eventbrite or Universe?”

Helpful Report

Posted 4 months ago

Hi Lee, Thank you for your feedback. Please be aware that Skiddle takes no part in the organisation or running of the event, meaning that we also have no control over when the purchased tickets are released to customers. The event organiser decides when they would like to send the tickets out to customers; this could be months before the event or days before. I hope this helps. TA Skiddle Customer Support Team

Posted 4 months ago

“Very easy to use. Downloaded tickets. Job done!!”

Helpful Report

Posted 4 months ago

Hi Debbie, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad to hear that you are enjoying using Skiddle! Have a lovely day! TA Skiddle Customer Support Team

Posted 4 months ago

“No fuss or confusion from this site”

Helpful Report

Posted 4 months ago

Hi There , Thank you for leaving a review. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 4 months ago

“It was very straight forward”

Helpful Report

Posted 4 months ago

Hi there, Thank you for leaving a review. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 4 months ago

“Easy to use.”

Helpful Report

Posted 4 months ago

Hi there, Thank you for leaving a review. We are glad you found booking with Skiddle easy! Have a lovely day! MK Skiddle Customer Support Team

Posted 4 months ago

“Beautiful quality!”

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Posted 4 months ago

Hi Christine, Thank you for leaving a review. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 4 months ago

“Easy and quick to use”

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Posted 4 months ago

Hi Wayne, Thank you for leaving a review. We are glad you found booking with Skiddle easy! Have a lovely day! MK Skiddle Customer Support Team

Posted 4 months ago

“Really easy to set up and use”

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Posted 4 months ago

Hi Stuart, Thank you for leaving a review. We are glad you found booking with Skiddle easy! Have a lovely day! MK Skiddle Customer Support Team

Posted 4 months ago

“good service”

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Posted 4 months ago

Hi Paul, Thank you for leaving a review. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 4 months ago

“Easy to access and pay for tickets App is great for accessing tickets”

Helpful Report

Posted 4 months ago

Hi Nichola , Thank you for leaving a review. We are glad you found booking with Skiddle easy! Have a lovely day! MK Skiddle Customer Support Team

Posted 4 months ago

“Quick and easy”

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Posted 4 months ago

Hi Leyton , Thank you for leaving a review. We are glad you found booking with Skiddle easy! Have a lovely day! MK Skiddle Customer Support Team

Posted 4 months ago

“Straight forward and easy to follow process.”

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Posted 4 months ago

Hi There, Thank you for leaving a review. We are glad you found booking with Skiddle easy! Have a lovely day! MK Skiddle Customer Support Team

Posted 4 months ago

“So easy to purchase from this site, used for first time”

Helpful Report

Posted 4 months ago

Hi George , Thank you for leaving a review. We are glad you found booking with Skiddle easy! Have a lovely day! MK Skiddle Customer Support Team

Posted 4 months ago

“First time using skiddle to book some tickets for a music / charity event. Pretty straightforward to do this & I'm sure we'll use the app again.”

Helpful Report

Posted 4 months ago

Hi Mr William , Thank you for leaving a review. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 4 months ago

“Very quick and easy to pay for”

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Posted 4 months ago

Hi Samantha, Thank you for leaving a review. We are glad you had an easy experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 4 months ago

“Easy and quick to use”

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Posted 4 months ago

Hi Alastair, Thank you for leaving a review. We are glad you had an easy experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 4 months ago

“Found it easy to use to order and pay for my ticket online”

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Posted 4 months ago

Hi Majorie, Thank you for leaving a review. We are glad you had an easy experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 4 months ago

“Very easy to use”

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Posted 4 months ago

Hi Lesley, Thank you for leaving a review. We are glad you had an easy experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 4 months ago

skiddle is rated 4.4 based on 31,868 reviews