skiddle Reviews

Name: skiddle
Rating: 4.40

4.4 Rating 29,700 Reviews

89 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 29,700 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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Craig William Kneller

279

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I think the process would have gone better if the tickets were simply emailed to me.”

Helpful Report

Posted 4 months ago

Hi there, Thank you for your feedback. There are many different ways in which you are able to access your tickets. You can locate your order using our handy order finder tool in which you have the ability to resend your confirmation email (https://bit.ly/3WmjLTr). From this email, you can download your tickets as a PDF. Downloading your tickets: https://bit.ly/3WKrGJY You are also able to log into the app to access your tickets in your order history, or via skiddle.com/orders. HW Skiddle Customer Support Team

Posted 4 months ago

“Really easy to buy tickets from skiddle, always great events”

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Posted 4 months ago

Hi Elizabeth, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 4 months ago

“So easy to book”

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Posted 4 months ago

Hi Karen, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 4 months ago

“Class 😎👏👏👏👏👏👏👏👏👏👏”

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Posted 4 months ago

Hi Barry, Thank you for leaving a review. Happy to hear you enjoy using Skiddle. Have a lovely day! HW Skiddle Customer Support Team

Posted 4 months ago

“So easy to use and booked without any issues”

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Posted 4 months ago

Hi Mrs V Walker, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 4 months ago

“Tickets advertised as £25 then went on to book and extra £2.75 booking fee?!! Very simple and easy to book the tickets.”

Helpful Report

Posted 4 months ago

Hi Hilary, Thank you for your feedback. A booking fee is added per ticket and is calculated as a percentage of the face value. It's always displayed before you add any tickets to your basket. The booking fee is the margin that Skiddle applies in order to cover the cost of providing a secure ticketing service. I hope this helps to clarify. HW Skiddle Customer Support Team

Posted 4 months ago

“All good no problem”

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Posted 4 months ago

Hi Graeme, Thank you for leaving a review. Happy to hear you enjoy using Skiddle. Have a lovely day! HW Skiddle Customer Support Team

Posted 4 months ago

“Very good site easy to.use”

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Posted 4 months ago

Hi Gary, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 4 months ago

“Straightforward and quick, couldnt fault it”

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Posted 4 months ago

Hi Roy, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 4 months ago

“Couldn’t find the QR code only the receipt email.”

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Posted 4 months ago

Hi Frankie, Thank you for leaving a review. Our review platform is for leaving a review of your experience rather than stating queries. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. HW Skiddle Customer Support Team

Posted 4 months ago

“Quick and easy”

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Posted 4 months ago

Hi Christina, Thank you for leaving a review. Happy to hear you find Skiddle quick & easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 4 months ago

“Very easy to use very plz with using app”

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Posted 4 months ago

Hi Jonathon, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 4 months ago

“Booking experience good.”

Helpful Report

Posted 4 months ago

Hey there, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, HW Skiddle Customer Support Team

Posted 4 months ago

“Had a minor problem with my E mail ( My fault ) contacted skiddle and it was sorted very quickly and efficiently brilliant service thank you Will always use Skiddle in the future”

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Posted 4 months ago

Hi Jeffrey, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 4 months ago

“They reserved my tickets. When the tickets were released it was hassle free”

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Posted 4 months ago

Hi Michelle, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 4 months ago

“Very straight forward..Easy to use.”

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Posted 4 months ago

Hi Linda, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 4 months ago

“So easy to use”

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Posted 4 months ago

Hi Pearl, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 4 months ago

“VERY EASY TO NAVIGATE”

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Posted 4 months ago

Hi there, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 4 months ago

“Quick and user friendly.”

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Posted 4 months ago

Hi David, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 4 months ago

“I find skiddle the best and easiest ticket buying platform to use... dread using the others...”

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Posted 4 months ago

Hi Karen, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 4 months ago

skiddle is rated 4.4 based on 29,700 reviews