skiddle Reviews

Name: skiddle
Rating: 4.40

4.4 Rating 30,011 Reviews

89 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 30,011 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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Matt Phelan

Craig William Kneller

280

Anonymous

Anonymous // 01/01/2019

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English

“Perfect and easy to use 👌”

Helpful Report

Posted 6 months ago

Hi Shaun, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 6 months ago

“Got my tickets quickly”

Helpful Report

Posted 6 months ago

Hi Heather, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 6 months ago

“Quick and easy process”

Helpful Report

Posted 6 months ago

Hi Paul, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 6 months ago

“I had logged on half an hour before the presale.i kept refreshing, soon as 10am hit the tickets were on sale got them 1 minute past 10, so quick couldn't believe it.happt days.better than ticketmaster by far 😁”

Helpful Report

Posted 6 months ago

Hi Kathy, Thank you for leaving a review. Happy to hear you enjoy using Skiddle. Have a lovely day! HW Skiddle Customer Support Team

Posted 6 months ago

“Good queuing system and easy process to buy tickets”

Helpful Report

Posted 6 months ago

Hi there, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 6 months ago

“Easy to use. And a great pay monthly help if funds are tight.”

Helpful Report

Posted 6 months ago

Hi Ewen, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 6 months ago

“Very efficient. Easy to access and kept informed entire time on wait time to access tickets. Impressive.”

Helpful Report

Posted 6 months ago

Hi Sarah, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 6 months ago

“Very easy to use!”

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Posted 6 months ago

Hi Russell, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 6 months ago

“Used for Fat Boy Slim Brighton tickets. Pre-registered and logged in before the sale started and was randomly placed 10500 in the queue. I didn’t get tickets but whilst we were waiting in line my wife googled the event. Got placed in the queue for Sunday without a preregistration and bought tickets. How does that work?”

Helpful Report

Posted 6 months ago

Hi Mike, Thank you for leaving a review. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. HW Skiddle Customer Support Team

Posted 6 months ago

“Easy process and generated the tickets quickly”

Helpful Report

Posted 6 months ago

Hi David, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 6 months ago

“Excellent”

Helpful Report

Posted 6 months ago

Hi Mark, Thank you for leaving a review. Happy to hear you enjoy using Skiddle. Have a lovely day! HW Skiddle Customer Support Team

Posted 6 months ago

“Very easy to use delighted with it”

Helpful Report

Posted 6 months ago

Hi Dawn, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 6 months ago

“I was reminded twice before the tickets went on sale and the purchase process was easy, with tickets available shortly afterwards”

Helpful Report

Posted 6 months ago

Hi there, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 6 months ago

“I found it easy to follow”

Helpful Report

Posted 6 months ago

Hey Edward, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, HW Skiddle Customer Support Team

Posted 6 months ago

“Rip off £16 booking fee for 2 tickets”

Helpful Report

Posted 6 months ago

Hi there, Thank you for your feedback. Here at Skiddle, we always aim to put our customers first so I am keen to get this resolved for you. I have sent an email to the email address we have on your account to try and get this resolved for you. I look forward to hearing from you, HW Skiddle Customer Support Team

Posted 6 months ago

“Worked fine - app easy to use. All good.”

Helpful Report

Posted 6 months ago

Hi Philip, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 6 months ago

“Ridiculously easy to book!”

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Posted 6 months ago

Hi Stephen, Thank you for leaving a review. Happy to hear you find Skiddle easy to book. Have a lovely day! HW Skiddle Customer Support Team

Posted 6 months ago

“It was an amazing night of poetry and music. Josh & his friends were amazing.”

Helpful Report

Posted 6 months ago

Hi there, Thank you for leaving a review. Happy to hear you enjoyed one of Skiddle's events. Have a lovely day! HW Skiddle Customer Support Team

Posted 6 months ago

“Only 8 minutes to complete booking meant I had to do it twice”

Helpful Report

Posted 6 months ago

Hi there, Thanks for leaving a review. I'm sorry to hear that you feel 8 minutes isn't long enough at checkout. We believe this limit is enough time for customers to purchase and provides a fair chance for waiting customers to be able to purchase temporarily held tickets if checkout isn't complete. We want to make it fair for all customers booking tickets with us however we appreciate your feedback. Thanks, HW Skiddle Customer Support Team

Posted 6 months ago

“Never used before, but easy to book.”

Helpful Report

Posted 6 months ago

Hey Anne, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, HW Skiddle Customer Support Team

Posted 6 months ago

skiddle is rated 4.4 based on 30,011 reviews