skiddle Reviews

Name: skiddle
Rating: 4.40

4.4 Rating 29,960 Reviews

89 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 29,960 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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Julie Edwards

Matt Phelan

Craig William Kneller

Agnieszka Baczewska

skiddle 5 star review on 19th February 2026

Robb Crow

283

Anonymous

Anonymous // 01/01/2019

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English

“Very easy to use delighted with it”

Helpful Report

Posted 6 months ago

Hi Dawn, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 6 months ago

“I was reminded twice before the tickets went on sale and the purchase process was easy, with tickets available shortly afterwards”

Helpful Report

Posted 6 months ago

Hi there, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 6 months ago

“I found it easy to follow”

Helpful Report

Posted 6 months ago

Hey Edward, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, HW Skiddle Customer Support Team

Posted 6 months ago

“Rip off £16 booking fee for 2 tickets”

Helpful Report

Posted 6 months ago

Hi there, Thank you for your feedback. Here at Skiddle, we always aim to put our customers first so I am keen to get this resolved for you. I have sent an email to the email address we have on your account to try and get this resolved for you. I look forward to hearing from you, HW Skiddle Customer Support Team

Posted 6 months ago

“Worked fine - app easy to use. All good.”

Helpful Report

Posted 6 months ago

Hi Philip, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 6 months ago

“Ridiculously easy to book!”

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Posted 6 months ago

Hi Stephen, Thank you for leaving a review. Happy to hear you find Skiddle easy to book. Have a lovely day! HW Skiddle Customer Support Team

Posted 6 months ago

“It was an amazing night of poetry and music. Josh & his friends were amazing.”

Helpful Report

Posted 6 months ago

Hi there, Thank you for leaving a review. Happy to hear you enjoyed one of Skiddle's events. Have a lovely day! HW Skiddle Customer Support Team

Posted 6 months ago

“Only 8 minutes to complete booking meant I had to do it twice”

Helpful Report

Posted 6 months ago

Hi there, Thanks for leaving a review. I'm sorry to hear that you feel 8 minutes isn't long enough at checkout. We believe this limit is enough time for customers to purchase and provides a fair chance for waiting customers to be able to purchase temporarily held tickets if checkout isn't complete. We want to make it fair for all customers booking tickets with us however we appreciate your feedback. Thanks, HW Skiddle Customer Support Team

Posted 6 months ago

“Never used before, but easy to book.”

Helpful Report

Posted 6 months ago

Hey Anne, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, HW Skiddle Customer Support Team

Posted 6 months ago

“This was for the FatBoy Slim tickets. The system for queueing etc was good but how the page loaded on a laptop for the different days/tickets was glitchy and I ended up selecting the wrong day! Still going but it was frustrating.”

Helpful Report

Posted 6 months ago

Hi Marie, Thank you for leaving a review. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. HW Skiddle Customer Support Team

Posted 6 months ago

“Very Simple to use, great way to be kept up to date regarding fovourite bands etc”

Helpful Report

Posted 6 months ago

Hi Carl, Thank you for leaving a review. Happy to hear you find Skiddle easy to use and enjoy our platform! Have a lovely day! HW Skiddle Customer Support Team

Posted 6 months ago

“So easy to use”

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Posted 6 months ago

Hi there, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 6 months ago

“Easy to book, no hidden surprises.”

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Posted 6 months ago

Hi Michael, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 6 months ago

“Fantastic 💜🔥”

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Posted 6 months ago

Hi Nina, Thank you for leaving a review. Happy to hear you enjoy using Skiddle. Have a lovely day! HW Skiddle Customer Support Team

Posted 6 months ago

“Quick & officiant 👍🏼✌🏼”

Helpful Report

Posted 6 months ago

Hi Robin, Thank you for leaving a review. Happy to hear you find Skiddle quick & efficient easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 6 months ago

“Slow app but no issue booking so 4 stars”

Helpful Report

Posted 6 months ago

Hey there, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, HW Skiddle Customer Support Team

Posted 6 months ago

“From waiting room to tickets purchased in 2 minutes”

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Posted 6 months ago

Hi Mark, Thank you for leaving a review. Happy to hear you enjoy using Skiddle. Have a lovely day! HW Skiddle Customer Support Team

Posted 6 months ago

“Impossible to contact someone to amend a booking . I wanted to buy parking to go with our tickets. It was impossible to do this or speak to someone even on chat. In the end I contacted the event organisers who were dismayed to find Skiddle couldn't help andarranged blue badge parking for us themselves !”

Helpful Report

Posted 6 months ago

Hi Victoria, Thank you for your feedback. Here at Skiddle, we always aim to put our customers first so I am keen to get this resolved for you. I have sent an email to the email address we have on your account to try and get this resolved for you. I look forward to hearing from you, HW Skiddle Customer Support Team

Posted 6 months ago

“Very easy navigate and find what you need”

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Posted 6 months ago

Hi Emma, Thank you for leaving a review. Happy to hear you find Skiddle easy to navigate. Have a lovely day! HW Skiddle Customer Support Team

Posted 6 months ago

“So easy to book with Skiddle 👍”

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Posted 6 months ago

Hi Sarah, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 6 months ago

skiddle is rated 4.4 based on 29,960 reviews