skiddle Reviews

Name: skiddle
Rating: 4.40

4.4 Rating 26,834 Reviews

89 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 26,834 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About skiddle:

Primary ticket agency and events guide

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Phone:

03333 01 01 01

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skiddle 5 star review on 9th August 2025

267

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Nothing wrong with skiddle site but the reborn family festival today was the biggest rip off and nothing like the description on the adverts - diabolical - a funfair at best at 4 pound a ride for kids, food stalls ??? Funfair food at ridiculous prices !”

Helpful Report

Posted 1 month ago

Hi Tracey, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. AC Skiddle Customer Support Team

Posted 1 month ago

“I have asked for a refund we was not allowed in”

Helpful Report

Posted 1 month ago

Hi Lorraine, Thank you for leaving a review. I can see this is the first time you have reached out to Skiddle. Our review platform is for leaving a review of your experience rather than stating queries. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. AC Skiddle Customer Support Team

Posted 1 month ago

“Awful still haven’t received any refunds from Save The Rave.”

Helpful Report

Posted 1 month ago

Hi Fiona, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. AC Skiddle Customer Support Team

Posted 1 month ago

“Disgraceful that £10.50 of fees not refunded, even though the Cheltenham Tribute Festival was cancelled due to incompetent management by the company involved, Social Eats Events. Skiddle should get compensation for the fees from SEE, not punish its customers.”

Helpful Report

Posted 1 month ago

Hi Marilyn, Thank you for your feedback. The booking fee is the margin that Skiddle applies in order to cover the cost of providing a secure ticketing service. Booking fees are non-refundable - this is across the board with all booking platforms. However, Skiddle are one of the only platforms offering booking fee credit on a future purchase and further information about this can be found within your automated refund email. AC Skiddle Customer Support Team

Posted 1 month ago

“It kicked me off of the website then when I checked it said Kent still then I received Brighton tickets. I did not receive no refund and no body is getting back to me .”

Helpful Report

Posted 1 month ago

Hi Purdy , Thank you for leaving a review. I can see this is the first time you have reached out to Skiddle. Our review platform is for leaving a review of your experience rather than stating queries. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. AC Skiddle Customer Support Team

Posted 1 month ago

“Rescheduled an event twice! No communication about refunds and doesn’t respond to emails. Avoid!!”

Helpful Report

Posted 1 month ago

“I have purchased 3 tickets for the carnival. When I reached the location, nothing was happening there. I tried communicating and proceed for refund but there’s no solution I see. Really bad experience with Skiddle for the first and last time. 👎”

Helpful Report

Posted 1 month ago

Hi Hamza, Thank you for leaving a review. I can see this is the first time you have reached out to Skiddle. Our review platform is for leaving a review of your experience rather than stating queries. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. AC Skiddle Customer Support Team

Posted 1 month ago

“Event was cancelled, no refund so far. Haven't received any email with dates or anything related. When try to get in contact, there's no link, email or any kind of support on the website if not automate answers.... really disappointed, for years I was using skiddle trying to help and avoid the ticket master monopoly but now I can see why they're so big, at least they give your money back, opposite from skiddle”

Helpful Report

Posted 1 month ago

Hey there, Thank you for taking the time to leave your feedback. Please can you email custcare@skiddle.com and we will be able to advise further. I look forward to hearing from you. AC Skiddle Customer Support Team

Posted 1 month ago

“Can't change password on site without remembering orginal password. Useless site”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your feedback. I'm sorry to hear about your difficulties changing your password. If you're having trouble, please reach out to our customer support team for assistance via our ChatBot at help.skiddle.com. Thanks, EC Skiddle Customer Support Team

Posted 1 month ago

“Konchem success ragane mana telugodiki sugar vastadi”

Helpful Report

Posted 1 month ago

Hi there, Thank you for leaving a review. Our review platform is for leaving a review of your experience rather than stating queries. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. HW Skiddle Customer Support Team

Posted 1 month ago

“Waited over an hour for main act Kenny Thomas . Had taxi booked so left and never saw him. No apology. Hope to get a a refund”

Helpful Report

Posted 1 month ago

Hi Val, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. AC Skiddle Customer Support Team

Posted 1 month ago

“Booked tickets. Even was since cancelled. Skiddle says it can't refund as waiting for event organiser, event organiser has said it has already contacted kiddle. As a result, still no refunds to anyone who has purchased a ticket for the same event. Avoid!”

Helpful Report

Posted 1 month ago

Hey there, Thank you for taking the time to leave your feedback. I have been able to locate your order, which allowed me to see that this order has been refunded and this will land in the bank from the original purchase. If you have any more queries about this please email custcare@skiddle.com and we will be able to advise further. AC Skiddle Customer Support Team

Posted 1 month ago

“Tickets weren't checked, anyone could have got in for free. Everything very pricey, 40 minute wait for drinks. Monster truck show was a fussier. The truck landed on top of one of the cars and got stuck. The music failed at the glow up so it just seemed that the pilots were firing up the balloons every now and again. Total disaster. Would not go again”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. AC Skiddle Customer Support Team

Posted 1 month ago

“My little sister went on the ride and she was screaming and cried to get off and the man who looked like 18 years old didn't listen and continued the ride 1 star”

Helpful Report

Posted 1 month ago

Hi Leah, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. AC Skiddle Customer Support Team

Posted 1 month ago

“I have £80 in credit. It was a weekend - unable to ring and get in touch. But it was not letting me in any way find a button to use to click on store credit. Scam - so I had to pay again. Whilst I have £80 sitting with you”

Helpful Report

Posted 1 month ago

Hi Nicola, Thank you for your feedback. Here at Skiddle, we always aim to put our customers first so I am keen to get this resolved for you. Please see below article on how to access to use your Skiddle credit. https://help.skiddle.com/en/articles/5303100-how-do-i-use-my-skiddle-credit If further support is needed please head to help.skiddle.com. AC Skiddle Customer Support Team

Posted 1 month ago

“terrible, I’m not able to get my tickets. Awful service can’t contact him on bank holiday weekend.”

Helpful Report

Posted 1 month ago

Hi Mark, Thank you for your feedback. There are many different ways in which you are able to access your tickets. You can locate your order using our handy order finder tool in which you have the ability to resend your confirmation email (https://bit.ly/3WmjLTr). From this email, you can download your tickets as a PDF. Downloading your tickets: https://bit.ly/3WKrGJY You are also able to log into the app to access your tickets in your order history, or via skiddle.com/orders. AC Skiddle Customer Support Team

Posted 1 month ago

“Rubbish security no announce beforehand to say no food or drinks allowed including water, brought my daughter £20 worth of snack, box juice and water all had to thrown but yet certain people allowed to walk in with their drinks and snacks.”

Helpful Report

Posted 1 month ago

Hi there , Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. AC Skiddle Customer Support Team

Posted 1 month ago

“I thought it was a rip off. £10 to get in and Skiddle charges 20% extra on top!!! Honestly! Yet there's no option.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your feedback. Here at Skiddle, we always aim to put our customers first so I am keen to get this resolved for you. I have sent an email to the email address we have on your account to try and get this resolved for you. I look forward to hearing from you, HW Skiddle Customer Support Team

Posted 1 month ago

“Awful. No PayPal, No Apple Pay. Just CC. Someone tell them it's 2025, not 1995.”

Helpful Report

Posted 1 month ago

“Bloons & Tunes midlands. Poorly organised, one single hot air bloon let off in the sky. Basically just an overcrowded expensive fun fair. Would not recommend. Save your money”

Helpful Report

Posted 1 month ago

Hi Dave, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. HW Skiddle Customer Support Team

Posted 1 month ago

skiddle is rated 4.4 based on 26,834 reviews