Name: skiddle
Rating: 4.40

“been on since 6:28 and it immediately said no tickets available other then final releases”

Posted 1 week ago

Hi there, Thank you for leaving a review. Our review platform is for leaving a review of your experience rather than stating queries. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. HW Skiddle Customer Support Team

Posted 1 week ago

“Website lagged out constantly. Tickets said currently unavailable then when website was refreshed they were sold out.”

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Posted 1 week ago

Hi there, Thank you for leaving a review. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. HW Skiddle Customer Support Team

Posted 1 week ago

“I logged on at 6:30 as soon as they was realised and every ticket was sold out only tickets available are £28 this isn’t on it’s a scam in my opinion”

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Posted 1 week ago

Hi there, Thank you for leaving a review. Our review platform is for leaving a review of your experience rather than stating queries. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. HW Skiddle Customer Support Team

Posted 1 week ago

“I am very suspicious that buying a ticket means Google has to know the PIN to my phone”

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Posted 1 week ago

Hi Colin, Thank you for leaving a review. Our review platform is for leaving a review of your experience rather than stating queries. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. HW Skiddle Customer Support Team

Posted 1 week ago

“Just been to see SoulIISoul Liverpool cathedral sound quality rubbish worst concert I’ve been to only on for an hour rubbish”

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Posted 1 week ago

Hi there, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. HW Skiddle Customer Support Team

Posted 1 week ago

“Little bit disappointed”

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Posted 1 week ago

Hey Martina,, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, HW Skiddle Customer Support Team

Posted 1 week ago

“Absolutely disgusting have no respect for the tenants that live In area Load music cars blocking street and residential garages In portobello no consultation with residents”

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Posted 1 week ago

Hi there, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. HW Skiddle Customer Support Team

Posted 1 week ago

“Very difficult to order very jumpy no time to look properly needs work to order smoothly”

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Posted 1 week ago

Hey there, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first so I have raised this with our development team to see if this is something that can be looked into. Thanks, HW Skiddle Customer Support Team

Posted 1 week ago

“Why no concessions for pensioners”

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Posted 2 weeks ago

Hi Dave, Thank you for leaving a review. Our review platform is for leaving a review of your experience rather than stating queries. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. HW Skiddle Customer Support Team

Posted 1 week ago

“Awful !!!!!!”

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Posted 2 weeks ago

Hi Donald Thank you for leaving a review. Our review platform is for leaving a review of your experience rather than stating queries. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. HW Skiddle Customer Support Team

Posted 2 weeks ago

“Whilst approving my purchase with my bank you chucked me off the seats are no longer available so what are you going to do, the money has come out of my account”

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Posted 2 weeks ago

Hi Jenny, Thank you for leaving a review. I can see this is the first time you have reached out to Skiddle. Our review platform is for leaving a review of your experience rather than stating queries. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. HW Skiddle Customer Support Team

Posted 2 weeks ago

“This is the worse ticket booking service I have ever encountered, bar none! I have spent literally hours trying book tickets and on every occasion I get a message telling me to chose delivery method and there’s not even a choice on the booking form for delivery method. Can’t contact these people other than to email them and they reply within 5 days? This isn’t a service it’s simply not fit purpose. I am now writing to CEO of the venue to complaint about this company…..Disgraceful state of affairs!”

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Posted 2 weeks ago

Hi Gary, Thank you for your feedback. Here at Skiddle, we always aim to put our customers first so I am keen to get this resolved for you. I have sent an email to the email address we have on your account to try and get this resolved for you. I look forward to hearing from you, HW Skiddle Customer Support Team

Posted 2 weeks ago

“No where did it say you couldn't take a picnic in I have allergies so my own food essential”

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Posted 2 weeks ago

Hi there, Thank you for leaving a review. Our review platform is for leaving a review of your experience rather than stating queries. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. HW Skiddle Customer Support Team

Posted 2 weeks ago

“Even though I booked a week in advance, I'm not allowed to download a PDF copy of my ticket until 09:00 on the day prior to the event. Why ? My feedback will never be published as all you want is good news, which I'd why your business will eventually fold.”

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Posted 2 weeks ago

Hi there, Thank you for your feedback. Here at Skiddle, we always aim to put our customers first so I am keen to get this resolved for you. I have sent an email to the email address we have on your account to try and get this resolved for you. I look forward to hearing from you, HW Skiddle Customer Support Team

Posted 2 weeks ago

“Couldn’t access ticket had to pay for another one at door”

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Posted 2 weeks ago

Hi Silze, Thank you for leaving a review. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. HW Skiddle Customer Support Team

Posted 2 weeks ago

“I'm also I am a lifting I am a lgbtq+”

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Posted 2 weeks ago

Hi Fauzan, Thank you for leaving a review. Our review platform is for leaving a review of your experience rather than stating queries. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. HW Skiddle Customer Support Team

Posted 2 weeks ago

“The site provides no help when looking for refunds. It is really difficult to navigate. Answers are impossible to find.”

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Posted 2 weeks ago

H there, Thank you for leaving a review. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. HW Skiddle Customer Support Team

Posted 2 weeks ago

“My PayPal froze and then it ended up purchasing two too many tickets”

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Posted 3 weeks ago

Hi there, Thank you for your feedback. Here at Skiddle, we always aim to put our customers first so I am keen to get this resolved for you. I have sent an email to the email address we have on your account to try and get this resolved for you. I look forward to hearing from you, HW Skiddle Customer Support Team

Posted 2 weeks ago

“Rip off totally every way”

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Posted 3 weeks ago

Hi there, Thank you for leaving a review. Our review platform is for leaving a review of your experience rather than stating queries. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. HW Skiddle Customer Support Team

Posted 2 weeks ago

“My account was credited twice. Was told by Harriott that the tickets were sent to an email address, this I am not associated with. Rather than issue a refund for the transaction, she is asking to send me the 2 tickets to my email that I legitimately already bought and received my 2 tickets.”

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Posted 3 weeks ago

Hi Brenton, We have just discussed this issue over the phone, in hopes this has answered your query. If you have any further issues with this please get back in contact so we can assist further. OP Skiddle

Posted 3 weeks ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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