skiddle Reviews

Name: skiddle
Rating: 4.40

4.4 Rating 29,553 Reviews

89 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 29,553 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

About skiddle:

Primary ticket agency and events guide

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Phone:

03333 01 01 01

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Craig William Kneller

279

Anonymous

Anonymous // 01/01/2019

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English

“Easy to use Ramfest 🤘Tickets purchased and saved to wallet”

Helpful Report

Posted 2 months ago

Hi David, Thank you for leaving a review. I'm glad to hear that you found our website/app easy to use and that you were able to purchase tickets to Ramfest. Have a lovely day! SA Skiddle Customer Support Team

Posted 2 months ago

“Easy and reliable to use, all my gigs and tickets in one place”

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Posted 2 months ago

Hi Thomas, Thank you for leaving a review. I'm glad to hear that you found using Skiddle easy and reliable, with all your gigs and tickets in one place. Have a lovely day! SA Skiddle Customer Support Team

Posted 2 months ago

“Easy to use platform for buying tickts. Itwas my first time using Skiddle and found no issues.”

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Posted 2 months ago

Hi Marcus, Thank you for leaving a review. I'm glad to hear that you found our platform easy to use for buying tickets and that your first time using Skiddle, you had no issues. Have a great time at the event 🎉 SA Skiddle Customer Support Team

Posted 2 months ago

“Very easy use, no complaints at all.”

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Posted 2 months ago

Hi Michael, Thank you for leaving a review. I'm glad to hear you found our website/app very easy to use. Have a lovely day! SA Skiddle Customer Support Team

Posted 2 months ago

“Simple and easy”

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Posted 2 months ago

Hi Marina, Thank you for leaving a review. I'm glad to hear you had a simple and easy experience whilst booking tickets with Skiddle. Have a great time at the event 🎉 SA Skiddle Customer Support Team

Posted 2 months ago

“Quick and easy”

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Posted 2 months ago

Hi there Thank you for leaving a review. I'm glad to hear you had a quick and easy experience whilst using Skiddle. Have a great time at the event 🎉 SA Skiddle Customer Support Team

Posted 2 months ago

“Easy to order, and the res[onse was quick.”

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Posted 2 months ago

Hi Maris, Thank you for leaving a review. I'm glad to hear that you found our website/app easy to order on. Have a lovely day! SA Skiddle Customer Support Team

Posted 2 months ago

“No problems”

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Posted 2 months ago

Hi There, Thank you for leaving a review. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 2 months ago

“It was straight forward to find the venue I wanted and book the tickets, without any fuss. Then the tickets were there in my account. Brilliant.”

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Posted 2 months ago

Hi Delia, Thank you for leaving a review. I'm glad you found our website/app straightforward to find the venue or event you were looking to purchase tickets for. Have a great time at the event 🎉 SA Skiddle Customer Support Team

Posted 2 months ago

“Always on point and quick and easy service ✨️”

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Posted 2 months ago

Hi Casey , Thank you for leaving a review. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 2 months ago

“Seamless process”

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Posted 2 months ago

Hi Yvan, Thank you for leaving a review. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 2 months ago

“So far, so good. Bought Moby tickets. Downloaded the app. Don't get the tickets until two days before the gig, so can't say how well it goes.”

Helpful Report

Posted 2 months ago

Hi Robert, Thank you for leaving a review. I'm glad to hear you were able to purchase tickets for Moby. To prevent ticket touting and unauthorised duplication, your Rapidscan barcodes may only be realsed closer to the time/date of the event. For more information, please see our FAQ page: https://help.skiddle.com/en/articles/5304403-why-can-t-i-see-my-barcodes-yet Have a lovely day! SA Skiddle Customer Support Team

Posted 2 months ago

“Very disappointed that we purchased 4 tickets and lost a £20 booking fee for the cancellation of Rythem &Rym Bath and west show grounds.☹️”

Helpful Report

Posted 2 months ago

Hi Laraine, Thank you for your feedback. A booking fee is added per ticket and is calculated as a percentage of the face value. It's always displayed before you add any tickets to your basket. The booking fee is the margin that Skiddle applies in order to cover the cost of providing a secure ticketing service. Booking fees are non-refundable - this is across the board with all booking platforms. However, Skiddle are one of the only platforms offering a booking fee credit on a future purchase and further information about this can be found within your automated refund email. SA Skiddle Customer Support Team

Posted 2 months ago

“I got the tickets! Wasn’t a stressful experience as I thought it would be.”

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Posted 2 months ago

Hi there, Thank you for leaving a review. I'm glad to hear that you have a great experaince whilst purchaseing tickets for an event. Have a great time at the event 🎉 SA Skiddle Customer Support Team

Posted 2 months ago

“It was a great experience. I cant believe we got much sought after moby tickets. The entire process was seamless . Wish all ticket sales where the same.”

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Posted 2 months ago

Hi there, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. I'm glad to hear that you had a great experience while purchasing event tickets. Have a lovely day! SA Skiddle Customer Support Team

Posted 2 months ago

“I have found the app a little awkward to find what I was looking for but once I had, the ticket ordering process was straightforward enough. Tickets received via email.”

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Posted 2 months ago

Hi Jennifer, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. I'm glad that once you were able to find the event you were looking for, the process was straightforward enough to purchase event tickets. Have a great time at the event 🎉 SA Skiddle Customer Support Team

Posted 2 months ago

“Always easy to order from, never any issues.”

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Posted 2 months ago

Hi Nicola, Thank you for leaving a review. I'm glad to hear that you always have a great and easy experience using Skiddle to book event tickets. Have a great time at the event 🎉 SA Skiddle Customer Support Team

Posted 2 months ago

“Very quick and and easy. Also helped find accommodation around the gig venue.”

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Posted 2 months ago

Hi Andrew, Thank you for leaving a review. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 2 months ago

“Easy to use to book tickets”

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Posted 2 months ago

Hi Gillian , Thank you for leaving a review. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 2 months ago

“Very easy, quick and simple”

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Posted 2 months ago

Hi Gary, Thank you for leaving a review. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 2 months ago

skiddle is rated 4.4 based on 29,553 reviews