Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,507 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,507 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have worked with Donna now several times . Impressed by her knowledge, patience,and she has resolved demands( cancellation of most recent cruise and aftermath) with sympathy and reliable and fast service.Recommend +++.”

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Posted 4 years ago

“Emma Gray was excellent to deal with when I made my booking. She couldn’t have been more helpful. Returned calls when she said she would.”

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Posted 4 years ago

“Melissa was Helpful professional and mindful of what we wanted and what we wanted to pay. Never felt under any pressure to purchase.”

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Posted 4 years ago

“Just booked a cruise with six star cruises. Had to change booking but it was no problem. Dan and his team were professional, friendly and knowledgeable”

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Posted 4 years ago

“Having used 6 Star Cruises previously I had no hesitation in using them again. Their service is excellent with friendly and helpful staff. Nothing is too much trouble for them and they answer telephone calls very promptly.”

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Posted 4 years ago

“We sent an email with a request following an email from the cruise company about a flash sale, and with-in 24 hours we had got the State-room of choice and at a competitive fare, with OBC as well.”

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Posted 4 years ago

“Easy booking experience with Lisa. Booked last available cabin and explained what would happen next .”

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Posted 4 years ago

“Would’ve given 5 stars but, unfortunately, after sales service has been really poor but, above all, disappointing. We had a problem with transfers and this still hasn’t been resolved nearly 8 weeks after I initially wrote. The booking process, the holiday itself, the ship and every else was amazing. Laura Wing and Sarah Hull have been very professional and knowledgeable. I am on my third cruise this year with you so I do have faith, it’s so frustrating that I feel let down by the aftersales, reflected in the questions below, which seems unfair as otherwise it would’ve been five stars. Also, I think that your web site needs improving to make it easier to navigate, so annoying when going back and forth.”

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Posted 4 years ago

“Have booked through 6 Star for a few years. Always have good service and prompt replies. Have dealt with Dan previously this time he was out of the Office and dealt with Emma who started the process but passed it back to Dan. He then contacted us the next day which we appreciated. Both agents gave good advice and knew a lot of details about the specific cruise. Difficulties over flights were explained and resolved to our satisfaction.”

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Posted 4 years ago

“Booked this year’s holiday with Laura who was brilliant so had no hesitation to book with six star cruises again. Booked another cruise for next year with Dan who was also really knowledgeable and helpful .”

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Posted 4 years ago

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Posted 4 years ago

“Lisa was very knowledgeable, helpful and ensured all our requirements were met.”

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Posted 4 years ago

“Lisa was very knowledgeable, helpful and ensured all our requirements were met.”

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Posted 4 years ago

“Excellent service from Laura. She kept in touch regularly and worked hard to get the flights we wanted and sort out queries. Would definitely book with her again.”

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Posted 4 years ago

“They are helpful and friendly and customise your trip to suit. Very efficient.”

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Posted 4 years ago

“Always book our cruise with Claire Taylor at Six stars cruises the service is EXCELLENT and she always goes that bit extra to accommodate our requests Peter”

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Posted 4 years ago

“very good service and lots of knowlage”

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Posted 4 years ago

“A big thank you to Donna for all the help in arranging our latest cruise.”

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Posted 4 years ago

“Excellent service provided by Donna so far. We are looking forward to our first cruise since COVID.”

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Posted 4 years ago

“Service was exceptional as always. Which is why I always try to use them.”

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Posted 4 years ago

Six Star Cruises is rated 4.8 based on 5,507 reviews