Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,362 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,362 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So far so good! However Lisa was very good”

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Posted 4 years ago

“Excellent service from Lisa and Rebecca no complaints so far.”

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Posted 4 years ago

“Have booked several cruises through Six Star Cruises and have been lucky enough to deal with Lisa Mallon who exceeds expectations each time. During the pandemic several Booked cruises had to be cancelled and this was dealt with efficiently with the minimum of fuss. We look forward to booking more cruises, health and finance permitting and will return again to 6*.”

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Posted 4 years ago

“Amazingly flexible and quick”

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Posted 4 years ago

“excellent fault free service”

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Posted 4 years ago

“Scott was superb throughout - Made the whole booking process really smooth - thank you”

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Posted 4 years ago

“Fantastic customer service provided by Stacey, who was really knowledgeable about our destination and found us a great business class upgrade for our flights to South America. We’re really happy with our experience”

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Posted 4 years ago

“Extremely helpful in all ways. Our 3rd time booking a cruise with them.”

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Posted 4 years ago

“We have had excellent assistance from our concierge in booking a forthcoming cruise. He was most helpful in regard to our previous cruise.”

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Posted 4 years ago

“THE CRUISE CONCIERGE CHRIS KELLY WAS VERY HELPFUL AND TOOK NOTICE OF OUR REQUIREMENTS.”

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Posted 4 years ago

Dear Elizabeth Whelan Thank you for your feedback, Cruise118 are always very happy to receive feedback of this nature, thank you for taking the time to let us know how Brilliant Chris was when booking your cruise. Rest assured your feedback will be passed on to Chris and the manager. We really do value your business and are working hard to earn your continued patronage, we are very pleased to hear that you are looking forward to dealing with Emma again in the future. Once again thank you kindly for your feedback it is very much appreciated. Kind regards Sharon Briney Senior Customer Relations Executive

Posted 4 years ago

“I spoke to Stacey who was incredibly knowledgeable about the cruise in which I was interested on Regent Splendor and who was able to offer a really great suite on this ship at an excellent price. I booked with Stacey on the spot.”

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Posted 4 years ago

Dear Mr Downey Thank you for your feedback, Cruise118 are always very happy to receive feedback of this nature, thank you for taking the time to let us know how Brilliant Stacey was when booking your cruise. Rest assured your feedback will be passed on to Stacey and her manager. We really do value your business and are working hard to earn your continued patronage, we are very pleased to hear that you are looking forward to dealing with Emma again in the future. Once again thank you kindly for your feedback it is very much appreciated. Kind regards Sharon Briney Senior Customer Relations Executive

Posted 4 years ago

“Excellent service.”

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Posted 4 years ago

Dear Mr and Mrs Thank you for your feedback, Cruise118 are always very happy to receive feedback of this nature, thank you for taking the time to let us know. We really do value your business and are working hard to earn your continued patronage. Once again thank you kindly for your feedback it is very much appreciated. Kind regards Customer Relations Executive

Posted 4 years ago

“Our cruise to the Far East was cancelled by the cruise company. Six Stars helped us rebook and dealt with all the necessary paperwork on our behalf. Despite being busy, it was carried out in a timely manner, well done Six Stars!”

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Posted 4 years ago

Dear Mr Buchanan, Thank you for your feedback, Cruise118 are always very happy to receive feedback of this nature, thank you for taking the time to let us know. We really do value your business and are working hard to earn your continued patronage. Once again thank you kindly for your feedback it is very much appreciated. Kind regards Customer Relations Executive

Posted 4 years ago

“Donna handled the booking and all my queries about the cruise professionally,promptly,and courteously.She was a pleasure to deal with.”

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Posted 4 years ago

Dear Mr Spenley Thank you for your feedback, Cruise118 are always very happy to receive feedback of this nature, thank you for taking the time to let us know how Brilliant Donna was when booking your cruise. Rest assured your feedback will be passed on to Donna and her manager. We really do value your business and are working hard to earn your continued patronage, we are very pleased to hear that you are looking forward to dealing with Emma again in the future. Once again thank you kindly for your feedback it is very much appreciated. Kind regards Customer Relations Executive

Posted 4 years ago

“Excellent service.”

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Posted 4 years ago

“John C was very helpful, patient and polite.”

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Posted 4 years ago

“Always provide a solid professional service hat is informed, knowledgeable and well presented. Builds confidence in the service and is supportive and at times challenging in pursuit of a continuously professional experience for the client. Always reliable.”

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Posted 4 years ago

“Very please with our experience of booking with Emma at Six Star. Very polite , informative and thorough. Have used Six Star before and will ,hopefully,do so again.”

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Posted 4 years ago

“Donna, the cruise agent was first class and a credit to Six Stars. She had a very knowledgeable can do attitude. Made the whole process a pleasure.”

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Posted 4 years ago

“It's been a pleasure to book a cruise for this year with yourselves, after Covid. As always, Erin promptly dealt with my query. She gave me a quote but then was 'out of office' for a while. I rang her extension number to query something. Rebecca answered & was also very efficient. When I decided we definitely wanted to book the cruise, Emma Gray took my call & booked the cruise for me. Thanks to Erin, Rebecca & Emma. All very efficient!”

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Posted 4 years ago

Six Star Cruises is rated 4.8 based on 5,362 reviews