Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,229 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,229 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
On-time Delivery	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Recieved an email about a future Six Star deal on Oceania Vista which appealed to us. Contacted our normal conciege who arranged the booking swiftly. Easy transaction.”

Helpful Report

Posted 1 year ago

“Laura Wing (our concierge at Six Star) was brilliant she answered all our detailed queries, always responding in a speedy fashion, she was kind, knowledgeable and thorough. The holiday was an trip of a lifetime.”

Helpful Report

Posted 1 year ago

“Excellent as always. Attention to detail, tailoring to your needs, keenly priced, charming and efficient. What more can you ask for?”

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Posted 1 year ago

“I was so very lucky to have a brilliant cruise concierge Elizabeth Wright. Above and beyond expectations with a thoroughly professional manner. We were really disappointed when we thought we couldn't book but then in stepped Elizabeth who worked tirelessly to secure us our cruise. Many many thanks Elizabeth.”

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Posted 1 year ago

“Stacey was extremely helpful and knowledgeable with our booking. Absolutely first class.”

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Posted 1 year ago

“Elizabeth was as always profession and ensured our holiday needs were met. Always use six star cruises.”

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Posted 1 year ago

“Six Star Cruises gets some great deals from the top cruise lines and Lisa, our cruise concierge is extremely knowlegible and always very helpful. She now knows what we like and steers us in the right direction.”

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Posted 1 year ago

“Very professional service from Rebecca who explored and explained the alternatives available as we wanted a specific departure and return both in location and date. Pricing was competitive and we can recommend SixStar who we have used for many of our previous cruises.”

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Posted 1 year ago

“Expressed interest on line and within 20 minutes I had a return call from Rebecca, who was excellent. She was very knowledgeable about all aspects of our prospective cruise. Once we decided to book she walked us through everything to make sure it was right for us. Rebecca was brilliant, highly recommended.”

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Posted 1 year ago

“We always contact Danielle Muldoon to book our cruises as she is absolutely brilliant. We have never experienced such exceptional customer service. We will always contact Danielle in future. John Brian”

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Posted 1 year ago

“Can only write for the booking experience, not the cruise as not had yet. Shirley was super, and seemed genuinely nice person. Very knowledgeable, and very patient with me esp as I was corralling family for consensus agreement. She phoned me back at the time she said she would, and did the booking on Silverseas in a timely fashion.”

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Posted 1 year ago

“I booked with Sandie, who was so helpful, knowledgeable and professional, without her input I'm not we would have booked. It was like talking to a friend who wanted me to get the best cruise for the budget we had. Sandie really is an asset to this company and I will definitely use her again when we book another cruise in the future.”

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Posted 1 year ago

“What a delight to find the BEST cruise consultant in UK. Shirley MacCue you are a star 🌟 You go above and beyond for your clients and we are truly grateful and lucky to have you as our Travel concierge. Thank you for all you did for us. Bless you.”

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Posted 1 year ago

“Great booking experience. Jennifer was knowledgeable and extremely helpful. Will use again.”

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Posted 1 year ago

“Great service and knowledge. Richard was a mine of information about the cruises available and general advice for first time cruisers like us. I’d highly recommend Sixstar and Richard!”

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Posted 1 year ago

“Excellent help from Clare Hazel hurst! As was our first contact with her”

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Posted 1 year ago

“Richard was very prompt and very professional in helping to book our cruise. He also made an very good offer for another cruise. We will definitely ask him for all our cruises enquiries.”

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Posted 1 year ago

“Another great experience booking a holiday with Claire our travel consultant. I very much value her skills in finding a holiday that suits my ideas and her tenacity in ensuring everything detail is as we would wish.”

Helpful Report

Posted 1 year ago

“The best service to date I have had from a cruise or holiday operator. The professionalism, attentiveness and attention to detail from Danielle Muldoon was excellent and consistent. Will definitely use Six Star again”

Helpful Report

Posted 1 year ago

“In all the years we have been using Six Star Cruises this was by far our worst experience. Our Concierge was very pleasant but not very experienced. We had to research flights and pass the information to him before finally arranging suitable flights. Your advertising gives the impression that Blacklane cars would be provided for transfers but this proved to be illusory. There is no breakdown of the benefits we receive through loyalty to Regent and Six Star Cruising. The on-board credit being offered is derisory. We shall be seriously considering whether to use Six Star Cruises in the future. At present we have no re-assurance that the assistance we requested at the various airports is being provided.”

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Posted 1 year ago

Six Star Cruises is rated 4.8 based on 5,229 reviews