Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.81

4.8 Rating 5,782 Reviews

97 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,782 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The lady who booked our cruise was very patient and helpful. However, after getting all the details and checking them I had a couple of minor queries and sent an email but received no reply. Perhaps she did not think the queries warranted a reply.”

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Posted 12 years ago

“Efficient , pleasant and very professional staff”

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Posted 12 years ago

“I was dealt with quickly and efficiently . Everything that I wanted and more was made available to us.”

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Posted 12 years ago

“The overall booking process was very good. However, I did ring up with details of our loyalty numbers with Azamara so this cruise could be added but have had no confirmation as to whether this has been actioned. Also rang about a Also, having booked with 6* before, was surprised we haven't had a link to your concierge service as in the past.”

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Posted 12 years ago

“very helpful when trying to give us information anda very friendly on the phone.”

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Posted 12 years ago

“Our cruise consultant, Erin Madine, has always been a wonderful help and I would only ever use her for all future trips”

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Posted 12 years ago

“Fast contact. Return phone calls when promised. Clear and concise information”

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Posted 12 years ago

“Emma Was excellent. Attentive to detail and made sure that we got the best value for our money by upgrading our hotel and organising specific land tours for us but keeping within our original budget. If our cruise is as good as the organisation so far we shall be very very happy. Looking forward to it. Thanks Emma and thanks Six Star Cruises.”

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Posted 12 years ago

“Your expert cruise concierge, Sandie Collier, is always our first port of call when looking for a cruise. She handles everything with effortless attention to detail.”

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Posted 12 years ago

“Emma Taylor was very helpful,despite the glitches on your I.T.systems”

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Posted 12 years ago

“The help and advice that I received from Ryan was invaluable. He talked me through all the aspects of the cruise, and helped me to make the right choice. I am very impressed with the service, and would not hesitate to use Six Star Cruises in the future.”

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Posted 12 years ago

“I have used your company in the past so I expected and received attentive and helpful service from Erin, your representative.She was unable to find the cruise I wanted,on Azamara in September,but explained the likely reason why not.Having explained what we were seeking,,she searched for and found an alternative with Seabourn.She explained the cruise,its programme and that Seabourn would offer us lunch in Athens for example.She promised to send information through,which she did.I did not feel pressurised to make a booking. My only disappointment is that I see you are offering a box of wine for recent Sabourn bookings......I booked on April 7th.Was I a couple of days too early? If so ,cant you bend the rules,As I said,I have booked before. r”

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Posted 12 years ago

“i found your 6 star agent very helpful and full of knowledge she kept in touch all the time and if i enjoy this cruise i am in no doubt i shall book again for 2015 thank you”

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Posted 12 years ago

“Very efficient and not pushy - wins the business...”

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Posted 12 years ago

“We had an issue initially as we did not get a call back, as the message was not passed by the Cruise 118 adviser to Six Star Cruises. I subsequently emailed and received excellent service from Joe Morrison, who was very helpful and efficient.”

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Posted 12 years ago

“class service from the first telephone enquiry following an email until booking and then post booking follow up and responses have been excellent. Ann Smith and her colleagues have answered all of our questions immediately. We are impressed by the all round service”

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Posted 12 years ago

“We have just booked our second cruise with SixStarCruising. We had recently attended, with friends, one of their promotional days at The Quay hotel, Deganwy. We have not found their idea (which is wonderful) of having a Concierge who deals with you from the minute you contact them to be entirely true. During our new booking we have had to deal with at least three people. On telling friends about our latest booking they were very interested and contacted Regent direct. However we persuaded them to go through Six Star to obtain a good deal, which they have done. The day after we did our booking I recieved an email saying 'if you book now you get 12 bottles of fine wine.' Last year when we booked we just missed out on a mini IPad. This is so frustrating and annoying! We read that if you introduce a new client to Regent you each get On board credit but this has not been offered by Six Star. Now to add insult to injury we have today (25/04/2014) recieved a letter to say final payment is due now! On telephoning I find it is actually not due until 15/05/2014. However, if we had booked direct with Regent our final payment would not be due until June 20th (five weeks later)!! We are not impressed!”

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Posted 12 years ago

“This is the second cruise we've booked through Six Star & the service continues to be very good. The latest cruise has been booked with Regent Seven Seas & our concierge for this cruise, Ann Smith, has been exceptional.”

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Posted 12 years ago

“I was very pleased with the attention I got from Debbie South at Cruise118. Her thoughtful questions and approach made the booking a positive experience. Hopefully the flight, hotels and cruise will be the same good experience.”

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Posted 12 years ago

“Efficient, speedy, informative, attentive and very helpful. The quickest that I have ever spent £8k Thankyou.”

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Posted 12 years ago

Six Star Cruises is rated 4.8 based on 5,782 reviews