Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,336 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,336 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
On-time Delivery	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from Andrew Freeman. His first-hand knowledge and enthusiasm for our chosen destination was key to our booking. Pre-cruise itinerary perfectly tailored to our requirements; highly recommended.”

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Posted 4 years ago

“Donna was extremely helpful and efficient in dealing with the re booking of my cruise. I was made to feel a valued client and she executed my complicated request perfectly”

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Posted 4 years ago

“I booked a cruise with Scott today.He was professional and courteous throughout and efficiently dealt with all of my questions.Excellent service.”

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Posted 4 years ago

“As usual Dan booked my cruise a very helpful and thoughtful guy. I can't recommend Six star cruising high enough. It been tough for them but hopefully things will only get better”

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Posted 4 years ago

“Five stars once I managed to get through to a concierge that I knew but it took almost an hour to achieve that! Unfortunately both Erin and Maura were ‘out of office’, but once I managed to get through to Stacey it was the usual Six Star service. I believe you had someone new on switchboard.”

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Posted 4 years ago

“Excellent service from Andrew, very knowledgeable about all aspects of the cruise and customisations that we requested. Great the way he managed to adapt the standard offer to fit our requirements. Highly recommended.”

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Posted 4 years ago

“Excellent service from Erin Madine”

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Posted 4 years ago

“Excellent service, prompt responses to all questions allowing us to book the perfect trip for our group. Thankyou Dan M!”

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Posted 4 years ago

“Excellent knowledgeable and efficient assistance from Andy Freeman in ensuring customers know all relevant information about the cruise. We would definitely use him for arranging future cruises”

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Posted 4 years ago

“Knowledgeable and professional”

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Posted 4 years ago

“The cruise looked amazing and we were helped with our choice by Laura Wing who with her knowledge of the ship & Japan was really helpful .Laura was very professional but very friendly and did not push us into our decision to go with six star cruises but understood it was a big decision to make”

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Posted 4 years ago

“efficient, easy and very helpful.”

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Posted 4 years ago

“Customer service is great. My preferred concierge was on annual leave when I made my initial enquiry but another member of the team talked through all my requirements and made initial enquiries. All finalised today through Scott. Thanks - great teamwork 😀”

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Posted 4 years ago

“Stacey is amazing. She is always friendly and helpful and very professional. My husband and I can’t praise her enough. We have used her as our cruise consierge for years and will continue to do so in the future.”

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Posted 4 years ago

“Dan was very patient with my many requests for a new cruise following the cancellation of our Oceania cruise in October. The whole experience was good with all agreed calls and emails completed on time.”

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Posted 4 years ago

“Having had several cruises cancelled over the past year, we have once again booked with the help of Stacey Williams, as usual, she is extremely knowledgeable, really helpful, and a pleasure to deal with, would never use anybody else.”

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Posted 4 years ago

“Once again excellent service from 6 Star, on this occasion Dan was our guide to organising yet another replacement cruise. Fast replies to our queries and good advice on options. Thank you”

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Posted 4 years ago

“Very efficient, very helpful, first class all round. Both Maura and Lisa could not have been more helpful in getting replacement cruises for our cancelled trips and securing things when the Regent systems seemed to be overwhelmed.”

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Posted 4 years ago

“Knowledgeable and professional representative who explained each facet of the cruise thoroughly. Initial documents emailed quickly - although not easy to print, perhaps Oceania paperwork will be better,”

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Posted 4 years ago

“Dan, our concierge has really gone out of his way to sort alternative cruises as each one booked has been cancelled. It has made the situation more difficult with our next cruise being a milestone benefit with Oceania but he has ably supported us through some interesting decisions. We are very appreciative of all of the help, support and advice he has given through this very difficult time for us all.”

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Posted 4 years ago

Six Star Cruises is rated 4.8 based on 5,336 reviews