Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,336 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,336 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
On-time Delivery	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our dealings with Scott Perry were nothing less than excellent. He was informative, very helpful and above all patient. Our grateful thanks to this pleasant young man.”

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Posted 4 years ago

“Stacey was very helpful and informative - the whole booking process was quick, easy and painless. Thank you”

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Posted 4 years ago

“Scott was efficient and precise. Gave good advice on extensions. I will use him again.”

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Posted 4 years ago

“It has to be Six Stars to Andy Freeman for rearranging an already rearranged Alaska cruise with Regent. Efficiently sorting the complexities of adding a post-cruise shore program, which wasn't available when we originally rebooked a cancelled May 2021 cruise. He did wonders sorting the best flight schedule to allow us a precruise week in California to pick up the places we missed having been flown back after 4 days of a 4 week holiday when the Covid Pandemic struck in March 2020. Well done and thankyou to a great concierge from John & Sally”

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Posted 4 years ago

“Since dealing with Scott we no longer bother with any other company`s when looking for our next cruise”

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Posted 4 years ago

“Lisa was very helpful and knowledgeable when rearranging my cruise and came up with a holiday that suited us.”

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Posted 4 years ago

“I booked our cruise through Laura Wing who was knowledgable and helpful. This is the first time I have used Six Star Cruises but, so far, my experience has been very positive.”

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Posted 4 years ago

“Thank you Lisa for the advice and help you gave to us regarding our up and coming cruise. Will most definitely be booking all future cruises with Lisa Mallon”

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Posted 4 years ago

“Great service and responsiveness from Lisa to my enquiry that lead to an easy decision to book with Six Star again. Thank you.”

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Posted 4 years ago

“Very well spoken and informative”

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Posted 4 years ago

“Andrew Freeman was extremely helpful throughout the whole process. Will certainly return for any further advice.”

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Posted 4 years ago

“Lisa Mallon is our dedicated cruise conceirge and, as always, when we book via Lisa, she was courteous, efficient and very helpful. This was the first time we have booked with Silversea and they have an odd way of doing things. Lisa helped us through the procedure and ensured that we had all the relevant information we needed before we confirmed the booking. Excellent service as always!”

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Posted 4 years ago

“Andrew Freeman provided excellent service and was extremely helpful with my booking. I have found that Six Star Cruises are also very competitive and I don't feel the need to shop around which saves me time and hassle!”

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Posted 4 years ago

“Although Silversea systems have been down Dan followed up until he provided relevant info to book two more cruises”

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Posted 4 years ago

“Dealt with Stacey Williams and she was excellent. Any queries dealt with immediately. Any future cruises would certainly book with her.”

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Posted 4 years ago

“The Concierge Ralph was first class and he obtained the exact suite we wanted on the ship and more Well done Ralph you are a credit to Six Star Cruises”

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Posted 4 years ago

“Just finished booking our next cruise through Six Star Cruises. The cruise concierge Andrew Freeman was extremely knowledgable and very helpful throughout, answering all questions as best he could during this particularly difficult time. Well done, and again many thanks.”

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Posted 4 years ago

“It is the easiest thing to do, booking a cruise with Six Star cruises, my chap Scott is so responsive, I know he’s going to get back to me the minute he sees my email, I won’t use any other company to book my cruises”

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Posted 4 years ago

“There`s not much more to say other than thankyou Donna for sorting out a new booking from previous cancelled cruises. Donna`s friendly an professional approach and more importantly Donna`s attention to detail means we have a lovely cruise to look forward to in 2022. I can wholeheartedly recommend Six Star Cruises and there wonderful cruise concierges especially Donna Worsnip................. A big big thankyou once again.”

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Posted 4 years ago

“To date everybody I have dealt with has been excellent from Andrew Freeman initially to Ralph who took all details in Andrews absence. So far so very good!!”

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Posted 4 years ago

Six Star Cruises is rated 4.8 based on 5,336 reviews