Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,348 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,348 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“we have used Six Star Cruises every time to book our holidays and have always been very satisfied. We always deal with our agent - Ms. Maura McKenna - and she is extremely efficient and helpful in every way and we would not wish to use anyone else.”

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Posted 10 years ago

“My first experience of using Six Star Cruises and the service was excellent. Most impressed!”

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Posted 10 years ago

“Sandy Collier is wonderful at getting a fit for what we want. She answers all the questions with patience (we are novice cruisers) & carefully avoids any hard sell. On the cruises themselves, the level informality of dress without inappropriate attire, suits us well. The crew are wonderfully attentive & the food, drink, tours & whole ambience is simply great.”

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Posted 10 years ago

“I would especially like to thank Michael Ramsden, who went above and beyond with his help for me with a cruise query. He is a credit to six star cruises. Many thanks. Mike Walters.”

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Posted 10 years ago

“Katy Porter was excellent throughout and contributes to Six Star Cruises great reputation. Well done.”

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Posted 10 years ago

“My concierge Emma Taylor was very helpful in the booking process. I had already decided which cruise I was interested in and all we had to do was to reach agreement on price. I decide to book my business class flights independently. Am very happy with the outcome so far.”

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Posted 10 years ago

“Staff really attentive and on the ball, communicated promptly”

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Posted 10 years ago

“Katy Porter was excellent in dealing with my booking”

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Posted 10 years ago

“Very good at returning emails quickly when I have had queries. Overall excellent service”

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Posted 10 years ago

“Very good booking experience. Emma was great at finding us the best deal and was very friendly and professional. A 6* service!”

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Posted 10 years ago

“Great customer service, thanks to Katy Porter for her help and persistence on obtaining a great price and extras for our up-coming cruise.”

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Posted 10 years ago

“Very helpful telephone response from the agent who went out of his way to make the reservation efficiently. Good follow up informing us of the progress with our tickets and flight details. We would certainly use Six Star Cruises again.”

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Posted 10 years ago

“Emma took our booking while we were driving down the mototrway. She was clear concise and very polite. Will keep returning to six star as you really treat your customers excellently. Well done.”

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Posted 10 years ago

“We requested Club Class air to Australia and return. We booked the flights & cruise with an initial payment of £8000+ but were NOT told the flights were not changeable...we believed we had booked proper Club Class flights. We wanted to change the shuttle to Heathrow for an earlier flight but, despite the very best efforts of Rebecca and Claire , we were denied the change. Our request was less than 24 hours after the booking was made. We are very unhappy that the Club flights were not changeable and we were NOT advised by our Cruise Concierge. We have no problem with Rebecca and Claire - they were excellent.”

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Posted 10 years ago

“Great value package - especially with business flights - helpful concierge after a minor glitch - have already used again for a different trip.”

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Posted 10 years ago

“Very pleased with service from my contact. You mainly won my business from Iglu because of this. Will use you again.”

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Posted 10 years ago

“Very helpful staff who worked particularly well to achieve the package we required”

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Posted 10 years ago

“Mark was the perfect agent to book with. He was enthusiastic and informative and provided us with details on extras etc. Very relaxed and not at all pushy, like some agents can be! Very knowledgeable and confident and happy to help.”

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Posted 10 years ago

“Very good service”

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Posted 10 years ago

“Richard Wishaw was very good.”

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Posted 10 years ago

Six Star Cruises is rated 4.8 based on 5,348 reviews