Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,146 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,146 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dan was efficient as ever and professional.”

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Posted 8 months ago

“Excellent service from Paula. Very efficient and informative. First time booking with six star - so far so good”

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Posted 8 months ago

“Thus far our experience with Six Star Cruises has been exceptional. Our Concierge, Lisa Paterson, could not have been more hepful and steered us through the booking process with patience, obvious expeertise and a lovely friendly manner leaving us confident that she will ensure the rest of ou cruise experince will be equally good. Thank you”

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Posted 8 months ago

“Danielle was excellent helping us”

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Posted 8 months ago

“Laura was polite and friendly, listening to our every request and she booked us into our preferred suite on a fabulous cruise at an amazing price. We also got a Fortnum & Mason Christmas hamper! Can’t wait to set sail.”

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Posted 8 months ago

“Another example of an absolutely exemplary customer service received from Claire at Six Star. She’s is without doubt in our opinion an outstanding member of the team. Her knowledge and tenacity in ensuring our booking was completed to our requirements was outstanding. We are so grateful for her care and professionalism.”

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Posted 8 months ago

“Our cruise concierge Dan was brilliant! Very efficient, explained everything clearly and helped us optimise the value behind our cruise holiday.”

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Posted 8 months ago

“My thank goes to rebecca Rimmer who once again made booking easy. Just come off two cruises where SixStarCruises excelled themselves. Frank”

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Posted 8 months ago

“Reliable and knowledgeable staff who meet the needs of their customers highly recommended”

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Posted 8 months ago

“Always very efficient and helpful”

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Posted 8 months ago

“Always excellent service from Stacey Williams”

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Posted 8 months ago

“I have used your services many times and in particular that of Lisa Mallon whose knowledge of the cruise industry is second to one.”

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Posted 8 months ago

“Danielle was very friendly and knowledgeable and was not pushy. Kept in frequent contacta nd responded quickly to requests and to making changes to the standard package. The price was also significantly cheaper than other operators for the same cruise.”

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Posted 8 months ago

“Very good Stacey Williams was excellent as always She always makes our next trip very easy to book”

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Posted 8 months ago

“Just returned from another great cruise organised by Laura. It is reassuring to know she will always return your calls or emails promptly and deal with any last minute queries. She arranged a great deal with pre and post hotel stays included, very pleased.”

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Posted 8 months ago

Hello Thank you so much for your recent review, Six Star Cruises is very happy to receive a review of this nature, thank you for taking the time to let us know that Laura was so helpful when assisting with your cruise, I will certainly pass on your comments to Laura and her manager. Once again thank you for lovely comments, it is very much appreciated. Kind Regards Customer Relations

Posted 8 months ago

“The booking process was very straightforward, probably because Stacey or agent was very knowledgeable. We would definitely recommend Six Star.”

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Posted 8 months ago

“Always efficient courteous and helpful Emma is very knowledgeable and excellent at putting our cruises together to our exact requirements Always a pleasure to deal with”

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Posted 8 months ago

“Very pleasant and knowledgeable consultants. Good communication as well they call back when they promise.”

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Posted 8 months ago

“Lisa Paterson, over the last few weeks, has given us quotes on several cruises (we couldn't make our minds up). We have now made our decision and are delighted with the work Lisa has done and the final price (which compares extremely favourably against quotes from elsewhere). Lisa has been so patient with us, is very knowledgeable, sincere and so pleasant to deal with. We would highly recommend Lisa to be your Concierge when booking any cruise and wish to thank her so much for her sterling efforts. Mick & Sandra Copley”

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Posted 8 months ago

“Excellent customer service from Laura Higgs who dealt with our initial enquiry. Laura tailored our holiday with efficiency, consideration of our requirements and provided a competitive price compared to the cruise line. Thanks Laura, you made it very easy for us and simplified the process! We look forward to completing the final arrangements :)”

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Posted 8 months ago

Six Star Cruises is rated 4.8 based on 5,146 reviews