Six Star Cruises Reviews

Name: Six Star Cruises
Rating: 4.80

4.8 Rating 5,017 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

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4.8

Based on 5,017 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have booked several cruises now with SixStar and have always been very pleased with the service provided by the agents. The process has always been completed quickly and followed up with a detailed itinerary by email.”

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Posted 6 months ago

“All went smoothly no issues”

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Posted 6 months ago

“Shirley my concierge was extremely polite, friendly, efficient and helpful. She was able to answer all my questions and dealt with my pre booking and actual booking experience expertly. Thank you.”

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Posted 6 months ago

“Great efficient service. Really knowledgeable advisers with answers and if needed solutions. Have used before and will do so again”

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Posted 6 months ago

“We have been book cruises through Six Star Cruises for some years now. We always get a good price and excellent service. We have our own cruise consultant, Laura Wing, who provides us with a five star service every time.”

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Posted 6 months ago

“Having now booked our fourth cruise with support from Donna ,we are clearly more than happy with the service provided. Donna is not only very knowledgeable ,she has been patient, positive, and always more than helpful in organising our sometimes challenging demands. Hopefully our relationship will continue indefinitely!”

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Posted 6 months ago

“Excellent, polite, very helpful and professional.”

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Posted 6 months ago

“Excellent advice and first class service from Tara.”

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Posted 6 months ago

“excellent and very efficient”

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Posted 6 months ago

“Excellent experience dealing with Donna Worsnip. She is extremely responsive, and keeps us updated with cruises that she recommends. She is extremely professional, with a friendly touch. This is the fourth cruise we have booked with Donna in the last two years.”

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Posted 6 months ago

“My thanks to Katie. Could not have been more helpful when we contacted Six Star. Efficient and friendly service - very impressed. First class - will not hesitate to use again.”

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Posted 6 months ago

“Very impressed by the quick response to my emails and phone calls from our cruise concierge, Shirley. Thank you Shirley.”

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Posted 6 months ago

“Very easy to deal with and very comprehensive offer”

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Posted 6 months ago

“Very good booking experience with Elizabeth. She took over a booking I made directly with Regent Seven Seas and saved me money. Have since booked directly with Elizabeth and she also booked me a hotel which was a good price, and gave me good advice regarding flights and transfers.”

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Posted 6 months ago

“Excellent help from Shelley, superb customer service.”

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Posted 6 months ago

“Elizabeth is a friendly, helpful and professional agent.”

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Posted 6 months ago

“We've booked several cruises over the last few years with Cruise118, RiverVoyages.com & Six Star Cruises. Always friendly, helpful service from whoever answers my call. If Erin Madine is available, I book through her. She goes above & beyond to help with our bookings.”

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Posted 6 months ago

“We have dealt with many travel agents over the years, but Six Star Cruises has been the best so far. Shirley always got back to us with the answers to our queries very promptly and went above and beyond to help us. She was also very patient with all the changes that we kept wanting to make. This made a nice change from other agents who were usually only interested in making the booking and less interested in helping us throughout the process. We have been very impressed with Six Star so far and we highly recommend Shirley!”

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Posted 6 months ago

“I made a new booking and the staff are extremely helpful and provide a First Class Service”

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Posted 6 months ago

“Elizabeth dealt with our booking on a Silversea cruise, and could not fault her in any way. Her knowledge was 1st class, service skills exemplory and nothing was too much trouble despite the amount of questions and advice we asked for. Originally we were going to book direct with Silversea, but Elizabeths customer service skills far outreached that of Silversea that we decided to book with six star cruises, and we are glad we did.”

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Posted 6 months ago

Six Star Cruises is rated 4.8 based on 5,017 reviews