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Six Star Cruises Reviews

4.8 Rating 5,394 Reviews
96 %
of reviewers recommend Six Star Cruises
4.8
Based on 5,394 reviews
Customer Service
Communication Channels
Telephone, Email
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Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024
Jane Murphy
Six Star Cruises 5 star review on 29th December 2023
Martin Winbolt-Lewis
Six Star Cruises 5 star review on 21st October 2023
Peter Thompson
Six Star Cruises 5 star review on 23rd September 2023
Jane Murphy
Six Star Cruises 5 star review on 9th September 2023
Jane Murphy
Six Star Cruises 5 star review on 5th March 2023
Julie Adams
Six Star Cruises 5 star review on 5th March 2023
Julie Adams
20
Anonymous
Anonymous  // 01/01/2019
Dan as always superb and v attentive
Helpful Report
Posted 7 years ago
Good Afternoon, Thank you for taking the time to leave this review on Dan and his attentive service. Have a fabulous time on your cruise.
Posted 7 years ago
Dan as always is superb / totally recommend him / v attentive
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Posted 7 years ago
Good Afternoon, Thank you for your 5 star feedback on the superb Dan and your recommendation. We will make sure this feedback is sent to his manager. Have a fantastic time on your cruise.
Posted 7 years ago
So far very good - Stacey Williams very knowledgeable, helpful and lovely to deal with. Very efficient
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Posted 7 years ago
Good Afternoon Viv Berlin, Thank you for your excellent feedback. It's brilliant to hear that you are pleased with the helpful and knowledgeable service Stacy has provided you with. Have a fantastic time on your cruise!
Posted 7 years ago
Having booked with SixStar Cruises three times now we have just booked again through their excellent Cruise Concierge Mark Saxton who always finds exactly what we want and dots all the i’s and crosses all the t’s fit us.
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Posted 7 years ago
Dear Mr Richard David Alan White, Thank you very much for your excellent feedback. It's fantastic to hear that you are pleased with the excellent and efficient service that Mark Saxton has provided you. It's a pleasure to hear that Mark helped to find you a holiday to suit your preferences. We hope you have a superb time on your cruise!!
Posted 7 years ago
Hi Janet was friendly and knowledgeable and made paying for my next cruise very straight forward.
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Posted 7 years ago
Thank you Belinda E Saunders so much for your review I am so pleased that Janet was able to assist you with your booking and provide all the information you needed. We hope you have a fantastic time on your cruise!
Posted 7 years ago
I found Hannah extremely helpful and quick with responses to my queries. She made the whole process of booking very easy. Thank you. Patrick Good
Helpful Report
Posted 7 years ago
Dear Mr Patrick Simon Good, Thank you so much for your 5* feedback. It's fantastic to hear that you are happy with the extremely helpful service that you have received from our concierge Hannah. We wish you a fantastic time on your cruise!
Posted 7 years ago
A quick thankyou to Janet Cain for quickly resolving questions we had regarding our holiday with RiverVoyages and making life that much easier.
Helpful Report
Posted 7 years ago
Good Evening, Many thanks for taking the time to leave your feedback on the service that you have received from our concierge Janet Cain who answered your questions for you. We hope you have a fantastic time on your cruise!
Posted 7 years ago
I am so pleased to report that the Odyssey cruise was an absolute delight! The facilities, food and service were excellent and we were soon made to feel welcome by all the staff. They referred to themselves as the Seabourn family, a very apt description, as they certainly offer help and understanding at all times. The ambience of this was also reflected by the ship's passengers and we made many friend throughout the cruise itself, together with the super itinerary. Thank you to you too, Catherine and all your colleagues, who answered my many questions throughout the booking and planning of this holiday. The taxi firm were also helpful and obliging from Gatwick back to Weybridge. We had to cancel the outward journey for personal reasons. We would certainly book with Seabourn again, through Six Star Cruises , two very special companies, in our opinion. Keep up the good work, Catherine, it is much appreciated.
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Posted 7 years ago
Good Evening, Many thanks for your fantastic feedback!! We would like to take this opportunity to thank you for choosing to book with Six Star Cruises and taking the time to leave your feedback on the excellent time you had on your holiday. It's a pleasure to hear that Catherine was able to assist with your booking in a helpful manner, answering all of the questions that you have. We are delighted that you have entrusted Six Star Cruises with your precious holiday. We hope to assist with your bookings in the future.
Posted 7 years ago
We find Katie Smith an excellent person to deal with, and she is an excellent ambassador for Six Star Cruises. On two occasions now she has picked up our requirements quickly and efficiently.
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Posted 7 years ago
Hello Mr John Leonard Hatton, It's great to hear that you are pleased with the excellent and efficient service that Katie Smith has provided you. We wish you a wonderful time on your cruise!
Posted 7 years ago
The concierge who dealt with our booking was friendly and worked very hard to put our cruise and hotel package together. Everything was explained clearly. She phoned when she said she would and didn’t rush my decision making. One hitch was conflicting info about the quote I had been given. This was sorted out fairly quickly.
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Posted 7 years ago
Thank you so much for your feedback. It's a pleasure to hear that you are happy with the friendly service that you have received from ourselves, helping to find a cruise to suite your preferences. We wish you a fantastic time on your cruise!
Posted 7 years ago
We contacted Sixstarcruises with a number of questions regarding our upcoming cruise and received a prompt call back from Keeley Degriffa. Keeley was professional, courteous, warm and extremely helpful. She sought clarification from Oceania directly, whilst we ‘held’ and was able to both reassure us and offer useful information regarding what to expect next.
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Posted 7 years ago
Hi Helen Braithwaite, Many thanks for taking the time to review the professional, courteous and helpful service that Keeley Degriffa has provided you. Keeley is a credit to our company. We would like to wish you a fantastic time on your cruise!
Posted 7 years ago
Thanks to Andrew Freeman for his kind assistance in booking our cruise he was very helpful and I would definitely use Six Star Cruises in the future. I
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Posted 7 years ago
Thank you very much for your review. It's wonderful to hear that you are happy with the very helpful service that Andrew Freeman provided you. Have a fantastic time on your cruise!
Posted 7 years ago
We were well informed of the changes to our flight time, and Janet was patient with us. She did a good job with us and was very helpful.
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Posted 7 years ago
Thank you for your feedback. It's wonderful to hear that you are pleased with the patient and helpful service that Janet has provided you. We wish you a brilliant time on your cruise!
Posted 7 years ago
We asked Catherine Divan to put together a package to include 3 nights in San Francisco, 2 nights in Auckland, a 16 day New Zealand Australia cruise, a stay in Syndey and 3 nights in Hong Kong. She came up with a fantastic itinerary, wonderful hotels, 100% on time transfers and organised the lot within a day of being asked. We have just returned from an epic holiday, thanks to Catherine and had the most amazing time. The trip was organised in such detail and paying full attention to our needs and requests. It could not have been better. We would not hesitate to use 6 star again, especially Catherine, and certainly will do!
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Posted 7 years ago
Dear Barbara Davies, Thank you for booking with Catherine Divan and taking the time to leave your feedback on the fantastic time that you had on your holiday! It's wonderful to hear that Catherine assisted with your booking, being attentive to your needs and preferences. Thank you again for choosing to book with Six Star Cruises. We hope to assist with your bookings in the future.
Posted 7 years ago
We have received excellent service from all your staff with a particular mention of Sophie Milligan
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Posted 7 years ago
Thank you so much for your feedback. It's great to hear that you are happy with the excellent service that Sophie Milligan has provided you. We wish you a brilliant time on your cruise!
Posted 7 years ago
Very proactive company with a very personal service. Felt comfortable with all the arrangements and keep well informed. All our requests were handled as we wished.
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Posted 7 years ago
Many thanks for taking the time to review the fantastic service that you have received from Six Star Cruises. We’re delighted that you’ve entrusted Six Star Cruises with your holiday and we are glad to hear that had a fantastic service from our concierges as well. We hope you enjoy your cruise & we look forward to hearing all about it, on your return!
Posted 7 years ago
As first time cruise bookers, we were baffled by the choices and options available - Stacey Williams was excellent - guiding us through the procedure with great patience, and making much appreciated and well informed suggestions on how to add value to our trip. A great service, which we will use again.
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Posted 7 years ago
Dear Bob Williams, Thank you very much for taking the time to leave your 5* service on the extremely professional, friendly, efficient and first class service that you have received from our concierge Stacey. Please be assured that this positive feedback will be sent to her manager. We hope you have a brilliant time on your cruise!
Posted 7 years ago
The first time I booked with Six Star Cruises was for my first ever cruise. Lisa was most helpful in arranging all the details and what to expect. Had a fabulous time cruising in the Carribean with Silversea. Like many solo travellers, the single supplement can be quite onerous. prohibitive and irksome to navigate through the options available. With Lisa's help and knowledge of the destinations and cruise lines, I have now booked another cruise and hopefully more in the future.
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Posted 7 years ago
Thank you so much for your 5 star review and lovely comments regarding Lisa's knowledge and professionalism whilst assisting you with your booking. I am so pleased you had a fabulous time cruising around the Caribbean with Silversea cruises and even booked another already. Thank you so much for your business and we look forward to speaking to you on the return of your next cruise.
Posted 7 years ago
Was very helpful with any information asked Thank you
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Posted 7 years ago
Thank you so much for your review I am so pleased we were able to assist you with your booking and provide all the information you needed. Please do not hesitate to contact us should you need anything else and thank you again for your booking.
Posted 7 years ago
I found Keeley very helpful and thorough with my enquies today.
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Posted 7 years ago
Hello Geoff Drabble, Thank you very much for your 5* Review. It's fantastic to hear that you are pleased with the amazing service that you have received from our concierge Keeley. We hope you have a fantastic time on your cruise!
Posted 7 years ago
Six Star Cruises is rated 4.8 based on 5,394 reviews