Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,341 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,341 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We’ve booked with Six Star several times and have always found them to be excellent with competitive prices and very good customer service, especially recently when booking with Andrew who took a deal of time and trouble to match convenient flights to our Seabourn cruise. Very efficient and reliable in every way.”

Helpful Report

Posted 6 years ago

Good Afternoon, Thank you so much for taking the time to leave your wonderful feedback on the efficient and reliable service that you have received from our concierge Andrew going above and beyond to find a cruise to meet your preferences. We wish you a wonderful holiday!

Posted 6 years ago

“Speedy,accurate and efficient. Claire was precise and always phoned back when she promised, Very Good”

Helpful Report

Posted 6 years ago

Good Afternoon Andrew John Nickell, Thank you for your 5 star review on our precise, accurate and efficient concierge. We hope you have a fantastic cruise!

Posted 6 years ago

“Emily Whiteside was very professional, friendly and efficient, we had a complex list of requests and she handled them all expertly and gave us a final price within a quite short time and made the decision an easy one for us. She followed up and delivered our luggage requests very speedily. Would recommend this concierge as probably the best we have used!”

Helpful Report

Posted 6 years ago

Dear Charles Ensor, Thank you very much for taking the time to leave your 5* service on the extremely professional, friendly, efficient and first class service that you have received from our concierge Emily. Please be assured that this positive feedback will be sent to her manager. We hope you have a brilliant time on your cruise!

Posted 6 years ago

“Very professional service and combined with excellent add on packages which enhances your cruisemike aishford”

Helpful Report

Posted 6 years ago

Dear Mike Aishford, Thank you so much for your feedback. It's great to hear that you are pleased with the professional service that you have received from ourselves. We hope you have a brilliant time on your cruise!

Posted 6 years ago

“Janet was able to pt my mind at rest by confirming my holiday details, the originals having been misplaced, and kindly ensured I received new copies without delay. Many thanks Alan”

Helpful Report

Posted 6 years ago

Dear Alan, We would like to thank you for your feedback. It's fantastic to hear that you are happy with the service that you have received from our concierge Janet who assisted with you booking, putting your mind at ease. We hope you have a wonderful time on your cruise!

Posted 6 years ago

“There was a need change the detail of a booking and Janet Cain was absolute tops in sorting it all out at SixStar, with Celebrity and also with Cruising Excursions . Many thanks Janet, it was a lot of work and very well done. When both on-line sites catch up I will be able to finalise the extra information.”

Helpful Report

Posted 6 years ago

Hello Trevor Jarman, Thank you very much for your thumbs up!! It's fantastic to hear that you are happy with the fantastic service that you have received from our concierge Janet Cain who assisted with your booking in a helpful manner. Once again we thank you for your feedback and we hope you have a fantastic time on your cruise!

Posted 6 years ago

“Can only describe booking process at the moment - as that’s where we are at. Excellent service so far with informative customer agent with direct contact”

Helpful Report

Posted 6 years ago

Many thanks for taking the time to review the fantastic service that you have received from Six Star Cruises. We’re delighted that you’ve entrusted Six Star Cruises with your precious holiday. We hope you enjoy your cruise & we look forward to hearing all about it, on your return!

Posted 6 years ago

“My name is Tony Miserotti and have been many Cruises with sixstar cruises. Everybody at sixstar have been wonderful with top marks to keeley ,nothing is to much trouble always so pleasant and sorts out any issues immediately many thanks Tony”

Helpful Report

Posted 6 years ago

Dear Tony Miserotti, Thank you so much for your feedback. It's great to hear that you are pleased with the wonderful service that Keeley has provided you when assisting with your booking. We hope you have a fantastic time on your cruise!

Posted 6 years ago

“HAD DIFFICULTY FILLING OUT cRYSTAL INFO BUT ALL SORTED”

Helpful Report

Posted 6 years ago

Good Afternoon Tom Youldon, Thank you very much for your email. We are sorry that you had difficulty filling out your Crystal information. If you would like any further assistance with your booking or if you have any queries you can contact our customer service team on 0808 274 7745. Kind Regards. Six Star Cruises

Posted 6 years ago

“This was my first experience of dealing with Six Star Cruises , based on a recommendation from existing clients. I was greatly impressed with the speed of response, courtesy and professionalism of all staff who dealt with my enquiry, resulting in my placing an order within 48 hours of my original request.”

Helpful Report

Posted 6 years ago

Hello Mr David Philip Gordon, Many thanks for taking the time to leave your 5* feedback on the professional service that you have received from Six Star Cruises. Who assisted with your booking in an efficient manner. We hope you have a fantastic holiday!

Posted 6 years ago

“Lyndsey was excellent and helped with flight information which was over and above her remit. The service from Six Star Cruising is very impressive - nothing is too much trouble. Will be booking with them again for future cruises or river cruises. Christine Young”

Helpful Report

Posted 6 years ago

Good Afternoon, Thank you very much for your lovely feedback. It's excellent to hear that you are pleased with the efficient and knowledgeable service that Lyndsey has provided. Have a wonderful time on your cruise!

Posted 6 years ago

“I dealt with Andrew and was satisfied with the results of my booking.”

Helpful Report

Posted 6 years ago

Thank you Mrs Frances Margaret Ruderman, for your feedback. It's great to hear that you are pleased with the service that you have received from Andrew here at Six Star Cruises! We hope you have a wonderful holiday!

Posted 6 years ago

“Emma Taylor as always very knowledgeable and helpful. Booking process very quick and easy”

Helpful Report

Posted 6 years ago

Good Afternoon, Many thanks for taking the time to leave your feedback on the knowledgeable and helpful service that Emma Taylor has provided you. We hope you have a wonderful holiday!

Posted 6 years ago

“Very friendly and efficient service provided by Stacey Williams.”

Helpful Report

Posted 6 years ago

Dear Vernon Hopkins, Thank you so much for your lovely feedback on the friendly and efficient service that you have received from Stacey Williams. We hope you have a fantastic time on your cruise!

Posted 6 years ago

“Great service from Andrew who could not have done more to help us both with the cruise and the flights which were not straightforward. Also got us a very good deal on the flights . Very friendly and easy to deal with. Six star service! No hesitation in recommending.”

Helpful Report

Posted 6 years ago

Dear ALLAN WHITTAKER, We would like to thank you for taking the time to leave your comments on the 5* service that you have received from our concierge Andrew. How assisted with your booking in a friendly manner. Have a lovely time on your cruise!

Posted 6 years ago

“Competent and efficient assistance for planning an ocean cruise. Many thanks to Emily Whiteside.”

Helpful Report

Posted 6 years ago

Good Evening Erhard, Thank you for your wonderful feedback. It's great to hear that you are pleased with the efficient and competent service that you received from Emily Whiteside. We hope you have a fabulous cruise!

Posted 6 years ago

“I have used Six Star Cruises for a few years now, they are exemplary in all aspects, great staff, who are fully conversant with my requirements, and always manage to get me the best deal. Top people.”

Helpful Report

Posted 6 years ago

Good Evening Mr Michael Peter Botham, Thank you so much for such a wonderful review about our great staff. It is great to hear how pleased you are with Six Star Cruises and our concierge. We hope you have a fantastic cruise!

Posted 6 years ago

“Booked my request efficiently”

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Posted 6 years ago

Good Evening, Thank you for your 5 star review on our efficient service. We hope you have a wonderful holiday with us. Many thanks

Posted 6 years ago

“Laura was extremely helpful, especially when we decided to go to South America instead of the Far East!”

Helpful Report

Posted 6 years ago

Hello, Thank you for your acknowledgement. It's very satisfying to hear that you are pleased with the knowledgeable and cheerful service that Laura has provided you. Thank you for choosing to book with Six Star Cruises. We hope you have a brilliant holiday!

Posted 6 years ago

“Booking experience was made easy by Stacey's friendly, knowledgeable and efficient manner - a super first impression of Six Star Cruises.”

Helpful Report

Posted 6 years ago

Good Afternoon, Thank you very much for your lovely feedback. It's excellent to hear that you are pleased with the efficient and knowledgeable service that Stacey has provided. Have a wonderful time on your cruise!

Posted 6 years ago

Six Star Cruises is rated 4.8 based on 5,341 reviews