Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.81

4.8 Rating 5,782 Reviews

97 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,782 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“exc”

Helpful Report

Posted 12 years ago

“Very easy to book; a very helpful and informative representative, who answered all our questions. Thanks”

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Posted 12 years ago

“Once I managed to deal with Michelle Clark I received excellent service and a competitive quotation for our autumn cruise.”

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Posted 12 years ago

“I found dealing with Richard Wishaw very satisfactory. He was detailed, clear and painstaking. My only non good comment was that it came as a bit of a surprise to find that Port charges and taxes were not part of the total cruise price! Your policy is at fault I don't but I did not know of them until the final account and then as prospective travellers we were too far down the route to change our minds.”

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Posted 12 years ago

“Very helpful with booking cruise and help with problem booking tours. Will definitely use them again.”

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Posted 12 years ago

“Great service”

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Posted 12 years ago

“When I deal with the person I normally deal with everything goes excellently. When she is not there and other people get involved everything goes to pot - no-one is available to deal with me, messages don't get passed on, calls don't get returned, and mistakes happen. The person I usually deal with knows I'm a good customer the rest don't .”

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Posted 12 years ago

“Having booked before I knew what to expect but even though I had a complex logistical issue to sort out, my booking was held open until I had my flights etc booked and in place, then I completed the booking within a few minutes, Having booked before Ann very kindly completed my pre cruise registration using the details on file. Everything was designed to my own needs and was made very easy. Highly recommended, my go to booking agents of choice!”

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Posted 12 years ago

“Excellent service. I booked a Paul Gauguin cruise with them. I knew exactly which one I wanted so didn't need to find out about it, but my consultant (Maura) was very helpful in terms of sorting out how to pay for it. We worked out that it was much cheaper to pay in dollars rather than sterling, so she got all the details for me so that I could pay by bank transfer. She also threw in a case of wine which was great (although we haven't received it yet so I can't comment on the quality!)”

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Posted 12 years ago

“My contact Erin Madison, was exceptional ;professional, helpful and friendly choosing and booking our holiday was a pleasure.”

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Posted 12 years ago

“I will wait until I am further into the process. So far only the initial reservation has been done and this has gone well.”

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Posted 12 years ago

“Tremendous service from Emma. Always rang back at agreed time,. Found ways of significantly decreasing the cost without too much deterioration in what we are going to get.”

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Posted 12 years ago

“Booking process a bit long winded, however fully understand the reasons behind this. Callbacks were made on time and a full explanation of the process at each stage. Excellent service.”

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Posted 12 years ago

“Anne was extremely helpful, patient and professional at all times. This is the second cruise we have booked with Six Star Cruises and wouldn't book with any other company now.”

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Posted 12 years ago

“Very efficient and friendly service. All the boxes have been ticked so far.”

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Posted 12 years ago

“Our Cruise Concierge, Erin Madine, is like a daughter. She really cares. She is methodical, and efficient, and knows our requirements probably better than we do!”

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Posted 12 years ago

“Highly knowledgeable, courteous, warm & friendly, easy to work with and speedy without being rushed at all. Very professional and would recommend. Thank you”

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Posted 12 years ago

“Cruise ref. 8176774 - Azamara Quest 15th may 2014 I have recently booked the above cruise my concierge was Debbie South who was most helpful and dedicated to my every need. Unfortunately the best cabin you could offer me was 08 category on deck 6 as I was told there were no others available. The following day I received an email from Cruise Club Uk offering all cabins including balconies also unobstructed ocean view state rooms on all decks. Not only were they cheaper ( 08 cabin is now £999 against £1299 which I have paid) but I would not had to have paid an admin fee of £29.50 also would have £50 discount with them. I appreciate you discounted the hotel stay which was given as I did not require the transport return to airport. As I booked through an email received direct from Azamara I thought I would be getting the best deal and cannot understand why other cruise companies could have better choice and prices. Cruise Club are now offering still V3 deck 6/7 for £1229. I cruised with Azamara last year and had a fantastic time, right now I am not looking forward to the choice of cabin I have and feel rather let down. Regards Mrs Angela Cross”

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Posted 12 years ago

“Very professional and most helpful”

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Posted 12 years ago

“Excellent personalised service that goes out of the way to meet your particular requirements as a client!”

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Posted 12 years ago

Six Star Cruises is rated 4.8 based on 5,782 reviews