We have just booked our second cruise with SixStarCruising. We had recently attended, with friends, one of their promotional days at The Quay hotel, Deganwy. We have not found their idea (which is wonderful) of having a Concierge who deals with you from the minute you contact them to be entirely true. During our new booking we have had to deal with at least three people. On telling friends about our latest booking they were very interested and contacted Regent direct. However we persuaded them to go through Six Star to obtain a good deal, which they have done. The day after we did our booking I recieved an email saying 'if you book now you get 12 bottles of fine wine.' Last year when we booked we just missed out on a mini IPad. This is so frustrating and annoying! We read that if you introduce a new client to Regent you each get On board credit but this has not been offered by Six Star. Now to add insult to injury we have today (25/04/2014) recieved a letter to say final payment is due now! On telephoning I find it is actually not due until 15/05/2014. However, if we had booked direct with Regent our final payment would not be due until June 20th (five weeks later)!! We are not impressed!