Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,514 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,514 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very friendly and excellent service from Emma Taylor very experienced.”

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Posted 9 years ago

“good and efficient service in handling my request re new cruise. All my questions were resolved by Sandie and booking completed smoothly over a very short period of time. as always one cannot rate overall service until tickets etc are delivered and holiday actually takes place.”

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Posted 9 years ago

“Agent managed to get us Premium Economy flights from Dubai & Club Europe to Athens for a good price”

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Posted 9 years ago

“Great advice & follow up to help us narrow down our holiday to the most favourable for us. No issue was a problem! Thank you.”

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Posted 9 years ago

“Very helpful "Concierge" who responded very quickly.”

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Posted 9 years ago

“MATHEW WAS VERY HELPFUL AND I WAS DELIGHTED WITH HIS SERVICE THANK YOU”

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Posted 9 years ago

“Patience and excellent service”

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Posted 9 years ago

“Prompt, efficient, did exactly what was asked of them and came out at the right price. Superb service.”

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Posted 9 years ago

“Hannah Grey, as always, is very efficient. and prompt in replying to any queries that may arise. She is very knowledgeable on all aspects of Cruise Lines and a pleasure to talk to. I now look forward to our next cruise, booked through yourselves, as I feel confident that if there were any problems, Hannah would be there, either via email or telephone to assist us Thank you Susie Hesketh”

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Posted 9 years ago

“Dan McMahon was very helpful and courteus.”

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Posted 9 years ago

“Very helpful conversations with Richard. He spent a long time sorting out our needs, including making some excursion bookings at an earlier stage. Even he couldn't make the wine offer appear on the booking/invoice form, but we have an email so it's OK.”

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Posted 9 years ago

“Booking done at great price with no fuss by Laura”

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Posted 9 years ago

“Very friendly staff,efficient and helpful.”

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Posted 9 years ago

“Quick/good”

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Posted 9 years ago

“Mark spent a great deal of time in helping us plan an exceptional cruise/holiday. We were not rushed into making a decision and we valued his advice.”

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Posted 9 years ago

“Professional, friendly, cruise booked!”

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Posted 9 years ago

“Mark Saxton at Six Star cruises ensured all our requests were met hence why we have booked with him again.”

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Posted 9 years ago

“Silverseas Discovery Cruise, Maldives to Dar es Salaam, the worst cruise EVER! Old (leased) ship is rusty, orange water coming from taps, stinks from diesel and crew is doing maintenance on ship as passengers are on board. Supposed, "drinking water" on ship was full of bacteria and many passengers were ill for days, (myself included). Food was NOT "fresh local cuisine" as advertised but frozen. Fruit was never ripe but hard and tasteless. Cuisine was "winter european dishes" prepared by Italian chef with no cooking skills. Lunch on deck was the same menu of frozen meat or fish with chip for 17 days or Pasta. (Pasta with 30° heat???) Doctor on board barely spoke english and it was questionable if he was even a doctor at all. He spent most of his time on the top deck sunning himself in a skimpy speedo and hitting on women! And if you needed him, his answer was either you ate too much or he did not know the answer. Why was there not a doctor with experience in heat and ocean travel as should have been? NO extra special excursions were offered, nor on-board activities or events planned and many "advertised" events and tours were not visited or were cut in half. Cruise was mostly 20 hours a day at sea with very limited time at sights, (only 3-4 hours, if that). Pre/post package did not deliver nor was anyone there to meet us. For the extremely expensive price of this trip, it was a VERY big disappointment. Terribly organised trip, low quality, (more like a youth camp, rather than a quality cruise). It seemed as if Silverseas did not want to pay for docking the ship for a day or night and spent most time as sea when not needed. Example; Zanzibar to Dar es Salaam is only 1 hour journey yet this ship took 7 hours! Unacceptable! Made a complaint to travel agency and to Silverseas over 2 weeks ago have not received a reply. All passengers on this cruise agreed it was the WORST cruise they have taken and would never book with Silverseas again!! Take heed and NEVER book this cruise lines nor ship!!”

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Posted 9 years ago

“Personal attention to needs and questions.”

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Posted 9 years ago

“This review refers only to original booking process. Our cruise concierge Mathew Cotton was very helpful and never tired of my never ending queries. He appeared very familiar with all aspects of the cruise and the flight requirements. AND THE PRICE WAS VERY GOOD !!!!!!”

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Posted 9 years ago

Six Star Cruises is rated 4.8 based on 5,514 reviews