Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,449 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,449 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Estelle sorted out a complex rearrangement of a cruise to the Antarctica with speed and accuracy. It was delightful speaking and dealing with her.”

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Posted 4 years ago

“Excellent booking experience with Stacey ... no hard sell ...friendly, knowledgeable and felt a rapport”

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Posted 4 years ago

“I have booked all our latest cruises with this company and Cruise 118, dealing with H. Conway for all of them. They are very professional. efficient and friendly at all times, nothing is too much trouble. We will continue to use this company for future cruises and have no hesitation in recommending them, you will not be disapointed.”

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Posted 4 years ago

“Scott was very patient as we tried to decide what to do about our June cruise - currently scheduled to visit the Ukraine! He went through options with us and helped us decide on the most cost-effective and least risky way forward.”

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Posted 4 years ago

“Our agent Claire was knowledgeable, friendly and efficient”

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Posted 4 years ago

“My booking was handled extremely efficiently by Scott . Who was very knowledgeable,helpful and friendly throughout.”

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Posted 4 years ago

“The service was slow to answer the phone,but Nicki was very helpful,although the computer was slow in operating. I then waited for an hour to be given the details and cost of the cruise. I can’t fault Nickie but the next day it took another ten minutes to be put through again. I haven’t as yet received a reply to my question.”

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Posted 4 years ago

“Our agent Claire was knowledgeable, friendly and efficient”

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Posted 4 years ago

“Laura was very professional while being friendly and informative. The process was easy and streamlined for our cruise in May 2022. All questions answered and Laura was knowledgeable.”

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Posted 4 years ago

“I really enjoy my booking experiences via Six Star Cruises. My agent Claire Tylor is fantastic and very helpful. She makes the whole experience so easy. She spends endless time researching different options for me and always follows through on my different requests .”

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Posted 4 years ago

“Dan was good”

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Posted 4 years ago

“Dan was good”

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Posted 4 years ago

“Very professional handling of my enquiries”

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Posted 4 years ago

“Absolutely first class!”

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Posted 4 years ago

“We were looked after very well by Grace. She gave us good advice in helping us to choose our cruise and was very patient when we were changing our mind on selection. We will contact her next time when we are considering another cruise”

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Posted 4 years ago

“Difficult to contact as there is something wrong with Six Star emailing system, as mail shows to have been sent by Six Star but certainly not received by client, and not in Spam. Sent emails direct and received at Six Star but they could not send them back.”

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Posted 4 years ago

Rest assured your comments are very important to us, we are very sorry that aspects of your booking experience have given cause for dissatisfaction and we appreciate you taking the time to contact us. We have raised this to our IT department as we are not experiencing any further issues with our emails. We have several factors that may be able to help you resolve this issue. So please do not hesitate to contact us via email Customer.Relations@worldtravelholdings.co.uk. Once again thank you kindly for your comments they are very much appreciated.

Posted 4 years ago

“it was very straight forward without any pressure”

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Posted 4 years ago

“I can only compliment Dan who booked my cruise and will sort out a cancellation of another sadly. Dan is very professional and thoughtful. I have booked a few cruises now hopefully get to go on one soon. I can recommend Six Star cruises. Thank you 😊”

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Posted 4 years ago

“Excellent service from Laura, as always.”

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Posted 4 years ago

“Excellent service from Laura, as always.”

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Posted 4 years ago

Six Star Cruises is rated 4.8 based on 5,449 reviews