Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,363 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,363 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is our first experience with Six Star Cruises. Until now we have only managed to secure a booking. It is early days to give a review”

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Posted 4 years ago

“Stacey, as always, offers an excellent 'service', being clear, concise and extremely helpful - and often very patient - when discussing potential cruise experiences and then all sorts of associated questions.”

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Posted 4 years ago

“Stacey is amazing ! Helpful, knowledgable, friendly and professional.”

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Posted 4 years ago

“,professional and efficient concierge”

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Posted 4 years ago

“We were extremely impressed with the professional and cheerful service provided by Emma Gray, our Cruise Concierge, during the booking procedure. She made herself readily available for all queries and responded promptly when we made contact by email. This is to be commended, as we had several issues, including deciding cabin type and then insurance cover, so communication was over several days. The only negative about booking was that when we first tried to contact any concierge by phone at the start of the procedure, the line was engaged for long periods of time. However, as soon as we made contact with Emma, communication was not an issue.”

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Posted 4 years ago

“Excellent service, very prompt and smooth.”

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Posted 4 years ago

“Excellent service as always from Andrew Whittle. I wouldn't book a cruise with any other company or TA. He always goes above and beyond to answer any queries or questions I have and I'm always assured of a good price.”

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Posted 4 years ago

“Excellent service, very prompt and smooth.”

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Posted 4 years ago

“Donna was really helpful, knowledgeable and attentive. Well Done!”

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Posted 4 years ago

“Excellent personalised service. Prompt phone calls. Helpful guidance”

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Posted 4 years ago

“We were due to go on a Caribbean cruise later this month but, because of restrictions, decided to cancel and the experience from Six Star was very good. This week we re-booked a Mediterranean cruise for June and again the service we received from Dan McMahon our Specialist Concierge was excellent.”

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Posted 4 years ago

“Once again, Stacey Williams was brilliant, efficient and very helpful. We have dealt with Stacey on several occasions and cannot fault her professionalism. She is always cheerful and courteous. I emailed Stacey with a query and within an hour she responded to my email and the Silversea cruise was booked the following day. Thank you Stacey.”

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Posted 4 years ago

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Posted 4 years ago

“My husband and I, plus a couple of our friends, had a Caribbean Cruise booked with Six Star. Circumstances in the Caribbean changed so the cruise was no longer suitable. Our Concierge was Dan and he explained, in-depth, what our options were to minimise any charges being incurred. The four of us found a suitable cruise, rang Dan and he sorted everything out in the one phone call. Because the new cruise was at a cheaper price Dan explained how our refunding would work and what we could expect to receive. Dan was extremely helpful, very pleasant and knowledgeable. Thank you very much.”

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Posted 4 years ago

“First time dealing with this company. Overall the booking was extremely easy thanks to Andrew Whittle who dealt with all our needs. We received back confirmation of our Air flights and Cruise all within 60 minutes. Now can`t wait for our holiday.”

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Posted 4 years ago

“Andrew was extremely helpful when our cruise was cancelled. He clearly laid out the options and helped us get the best alternative going forward. He was very patient and answered all questions. He always contacted us when he said he would and was super helpful”

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Posted 4 years ago

“Emma has been amazing. She has dealt with a couple of cruise bookings for me. She has excellent customer service skills and a lovely friendly manner and lots of patience. . She’s a brilliant ambassador for your company.”

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Posted 4 years ago

“Stacey is awesome and fun to work with!”

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Posted 4 years ago

“I usually deal with Stacey at Sixstar and find her very helpful and always gets back to me. She has given me lots of travel advice. She is a credit to your company.”

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Posted 4 years ago

“Many thanks to Laura for all her help in booking our cruise in 2023. A great deal with great service. This is the third cruise booked with Six Star. They have been very accommodating in ensuring our needs are met, especially after our next cruise was cancelled due COVID. They have been great with reorganising refunds etc.”

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Posted 4 years ago

Six Star Cruises is rated 4.8 based on 5,363 reviews